Wells fargo telephone

Enrollment with Zelle^® through Wells Fargo Online^® or Wells Fargo Business Online^® is required. Terms and conditions apply. U.S. checking or savings account required to use Zelle^®. Transactions between enrolled users typically occur in minutes. For your protection, Zelle^® should only be used for sending money to friends, family, or others you trust. Neither Wells Fargo nor Zelle^® offers a protection program for authorized payments made with Zelle^®. The Request feature within Zelle^® is only available through Wells Fargo using a smartphone. In order to send payment requests to a U.S. mobile number, the mobile number must already be enrolled with Zelle^®. To send or receive money with a small business, both parties must be enrolled with Zelle^® directly through their financial institution’s online or mobile banking experience. For more information, view the Zelle^® Transfer Service Addendum to the Wells Fargo Online Access Agreement. Your mobile carrier's message and data rates may apply.

Enrollment in Wells Fargo Online^® Wires is required, and terms and conditions apply. Applicable outgoing or incoming wire transfer service fees apply, unless waived by the terms of your account. Wells Fargo Online Wires are unavailable through a tablet device using the Wells Fargo Mobile^® app. To send a wire, sign on at wellsfargo.com via your tablet or desktop computer, or sign on to the Wells Fargo Mobile app using your smartphone. Your mobile carrier’s message and data rates may apply. For more information, view the Wells Fargo Wire Transfers Terms and Conditions.

Sign-up may be required. Availability may be affected by your mobile carrier's coverage area. Your mobile carrier's message and data rates may apply.

Online Statements require Adobe^® Acrobat^® PDF reader. The length of time Online Statements are available to view and download varies depending on the product: up to 12 months for auto loans and student loans; up to 2 years for credit cards, home equity lines of credit, and personal loans and lines of credit; and up to 7 years for deposit accounts, home mortgage accounts, and trust and managed investment accounts. The length of time the specific product statements are available online can be found in Wells Fargo Online^® in Statements & Documents. Availability may be affected by your mobile carrier's coverage area. Your mobile carrier’s message and data rates may apply.

• Not Insured by the FDIC or Any Federal Government Agency
• Not a Deposit or Other Obligation of, or Guaranteed by, the Bank or Any Bank Affiliate
• Subject to Investment Risks, Including Possible Loss of the Principal Amount Invested

Investment products and services are offered through Wells Fargo Advisors. Wells Fargo Advisors is a trade name used by Wells Fargo Clearing Services, LLC (WFCS) and Wells Fargo Advisors Financial Network, LLC, Members SIPC, separate registered broker-dealers and non-bank affiliates of Wells Fargo & Company.

Quicken is offered by Quicken, Inc. Wells Fargo doesn't own or operate Quicken. Quicken is solely responsible for its content, product offerings, privacy, and security. Please refer to Quicken's terms of use and privacy policy, which are located on Quicken's website and are administered by Quicken.

QuickBooks and Quicken are trademarks of Intuit Inc. registered in the United States and other countries.

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

Wells Fargo Bank, N.A. Member FDIC.

Wells Fargo Home Mortgage

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Credit, ATM and Debit Cards

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Retirement Plans (401(k)) Through Your Employer

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• Not Insured by the FDIC or Any Federal Government Agency
• Not a Deposit or Other Obligation of, or Guaranteed by, the Bank or Any Bank Affiliate
• Subject to Investment Risks, Including Possible Loss of the Principal Amount Invested

Wells Fargo Private Bank offers products and services through Wells Fargo Bank, N.A., and its various affiliates and subsidiaries. Wells Fargo Bank, N.A. is a bank affiliate of Wells Fargo & Company.

Wells Fargo Bank, N.A. offers various advisory and fiduciary products and services including discretionary portfolio management. Wells Fargo affiliates, including Financial Advisors of Wells Fargo Advisors, a separate non-bank affiliate, may be paid an ongoing or one-time referral fee in relation to clients referred to the bank. The bank is responsible for the day-to-day management of the account and for providing investment advice, investment management services and wealth management services to clients. The role of the Financial Advisor with respect to the Bank products and services is limited to referral and relationship management services.

Investment products and services are offered through Wells Fargo Advisors. Wells Fargo Advisors is a trade name used by Wells Fargo Clearing Services, LLC (WFCS) and Wells Fargo Advisors Financial Network, LLC, Members SIPC, separate registered broker-dealers and non-bank affiliates of Wells Fargo & Company.

WellsTrade^® brokerage accounts are offered through WFCS.

Deposit products offered by Wells Fargo Bank, N.A. Member FDIC.

Banking

Loans and Credit

Investing and Retirement

Wealth Management

Rewards and Benefits

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Customers outside of the United States can call Wells Fargo customer service toll-free from most countries.

If you are calling from Mexico, dial one of the following:

Telcel mobile network blocks international toll free calls

• For personal accounts: 001-800-8693557
• For business accounts: 001-800-2255935
• For online customer service: 001-800-9564442

Countries A to Z

If the foreign country you are calling from is not listed, toll-free calls cannot be dialed. Please call 775-335-1115 using the country's specific instructions for calls to the U.S. Calls will be billed to you at the applicable rates for the country and service you are calling from.

Payphones block international toll-free calls.

Prepaid Calling Cards block toll-free calls.

Some telephones block toll-free calls.

Payphones block toll-free calls.

Toll-free calls allowed from touch-tone phones only.

Payphones block toll-free calls.

Payphones require a coin deposit, refunded at the end of the call.

Payphones require a coin deposit.

Payphones require a coin deposit which is refunded at the end of the call.

Prepaid Calling Cards block toll-free calls.

Some telephones block toll-free calls.

Payphone calls to toll-free numbers only from Telefonica payphones.

Mobile phones block toll-free calls.

Mobile phones block toll-free calls.

Toll-free landline calls are available from the following cities/areas: Astrakhan, Barnaul, Birobidjan, Blagoveshchensk, Bryansk, Cheboksary, Chelyabinsk, Cherepovets, Chita, Ekaterinburg, Gorno-Altaysk, Irkutsk, Kaluga, Kazan, Kemerovo, Khanty-Mansijsk, Kostroma, Kurgan, Makhachkala (Dagestan), Maykop, Moscow, Murmansk, Nalchik, Nizhni, Novgorod, Novosibirsk, Omsk, Orenburg, Penza, Perm, Petrozavodsk, Pskov, Rostov on Don, Salekhard, Samara, Saransk, St.Petersburg, Stavropol, Syktyvkar, Tomsk, Tver, Ufa (Bashkorkostan Republic), Ulan-Ude, Ulyanovsk, Vladicavkaz, Vladivostok and Primorskiy Area, Volgograd, Vologda, Voronezh, Yakutsk, Yoshkar-Ola, Yuzhno-Sakhalinsk.

Phones calling international toll-free numbers must be served by PLDT or companies linked directly to PhilComm.

Mobile phones using Smart/PilTe can place international toll-free calls.

Payphones require a non-refundable coin deposit.

Phones calling toll-free numbers must be connected to one of the Automatic Switching Systems in a main city (except Lima).

Payphones require a non-refunded coin deposit.

Toll-free calls are available from hotels, payphones, and Ports of Entry.

All toll-free calls are subject to surcharge.

Toll-free calls from payphones are subject to surcharge.

Mobile phones block toll-free calls. 

Payphones block toll-free calls.

Telcel mobile network blocks international toll free calls

Payphones require a non-refundable coin deposit.

Mobile phones using Telekom Malaysia block international toll-free calls.

Mobile phones block toll-free calls.

Mobile phones block toll-free calls.

Only public card payphones allow toll-free calls.

JT is the only carrier that can segregate mobile access. Access only for touch-tone phones, but may be restricted in hotels. Some payphones may require a coin deposit.

Prepaid Calling Cards block toll-free calls.

Some telephones block toll-free calls.

Payphones require a coin deposit, refunded at the end of the call.

Mobile phones and payphones block international toll-free calls.

Mobile phones and payphones using PT Telkom do not allow toll-free calls.

“No prepaid cards allowed”.

Mobile phones using Airtel, Barthi, BSNL and Reliance Networks allow Toll-free calls.

Payphones block toll-free calls.

Some payphones require a coin deposit or phone card to place a call.

Calls are free for calls from Local Carrier payphones. Privately-owned public payphones may incur charges or access may be barred.

Prepaid Calling Cards block toll-free calls.

Some telephones block toll-free calls.

Mobile phones block International toll-free calls.

Payphones require a coin deposit that is refunded at the end of the call.

Payphones require a non-refundable deposit.

Phones require International Direct Dial (IDD) service for toll-free calls.

Payphones block toll-free calls.

Toll-free numbers may be disconnected without notice to Wells Fargo.

Payphones require a non-refundable coin deposit.

Only payphones with Domestic Direct Dialing allow toll-free calls.

A non-refundable coin deposit is required every 5 minutes.

Mobile origination is blocked by in-country carrier(s).

Payphones block toll-free calls.

Prepaid Calling Cards block toll-free calls.

Some telephones block toll-free calls.

International (Blue) payphones allow toll-free calls.

Local (Red) payphones block toll-free calls.

Prepaid Calling Cards block toll-free calls.

Payphones and calling card phones block toll-free numbers.

Payphones require a coin deposit which is refunded at the end of the call.

Some payphones require a coin deposit which is refunded at the end of the call.

Some public phones take coins, some phone cards and some credit cards or a combination of each of these.

Public card payphones allow toll-free calls.

All other payphones block toll-free calls.

Pay Bills Automatically

Your Wells Fargo credit card makes bill paying easier and more secure. It’s fast, safe, and, best of all, there's no extra charge. You don’t have to sign up through Wells Fargo — just contact your service providers and provide them with your Wells Fargo credit card information to set it up.

• Save time and stamps by mailing fewer checks.
• Automate your monthly payments.
• Enjoy protection with Zero Liability against unauthorized transactions when you report them promptly.
• Earn rewards when you set up recurring payments through your service provider using your Wells Fargo credit card with a rewards feature.

Chip Technology

Balance transfers

You could pay less interest by transferring balances from other higher-rate credit cards to a Wells Fargo credit card. You might also be able to lower your overall monthly payments and turn multiple bills into one easy payment. Balance transfer fees may apply.

A balance transfer can give you the flexibility to:

• Pay off another credit card or tax bill
• Fund large expenses, such as home improvements
• Cover emergencies and other unplanned expenses
• Pay an individual
  

If you already have a Wells Fargo credit card, sign on to the Wells Fargo Credit Card Service Center and select Request Balance Transfer to see if you have an offer.

If you don’t have a Wells Fargo credit card yet, learn more about all our credit card products and you can request to transfer a balance when you apply. All credit cards are subject to credit qualification.

Alerts

With alerts, it’s easy to stay informed about your eligible Wells Fargo credit card accounts. You can sign up for alerts that you want to receive via email, text, or push notification.

Alerts can be sent when:

• When a purchase exceeds an amount you choose
• Your credit card is used for international, gas station, or online purchases.
• Your available credit drops below a certain amount.
• Your credit card payment is due.
• A payment has posted to your account.

You can add new alerts or change your preferences anytime.

How can alerts help you?

• Be in the know. Track purchases with limits you set.
• Stay within your budget. Monitor your spending with text notifications.
• Help keep your account secure. Get notified whenever certain transactions occur.

What alerts are available?

Get quick text or email notifications for:

• Declined transactions
• Gas charges at the pump
• Foreign transactions
• Cash withdrawals at ATMs
• Online, phone, or mail purchases
• Purchases exceeding a set amount

Already have online access to your accounts? Sign on to Wells Fargo Online and go to Manage Alerts.

If you haven't signed up yet, you'll need online access to an eligible Wells Fargo account and a valid email address. Enroll now for Wells Fargo Online.

My Spending Report with Budget Watch

Create a budget, take control of your spending, and track your progress toward your financial goals with Wells Fargo's online money management tool.

• Watch where your money goes. Every dollar you spend with your eligible Wells Fargo credit cards, debit cards, checks, and Bill Pay is sorted into familiar categories automatically — no receipts to save, and no spending to key in.
• Track your income and deposits. My Spending Report with Budget Watch also automatically tracks your deposits, giving you a complete overview of your finances in one convenient spot.
• Set budget goals for key spending categories. Create monthly spending goals using the Budget Watch feature — it's easy with your actual spending history on hand to guide you.
• See what’s left each month. We update your budget summary each business day so you always know how close you are to meeting your budget goals. Use the What's Left feature to pay down debt, build your savings, and more.
• Set up email alerts. Periodic budget alerts keep you informed about your progress toward meeting your budget goals.
• View graphs and charts. Gain added insight into your spending with a snapshot view of your budget goals, averages over time, and more.

If you already have an account and are enrolled in Wells Fargo Online^®, simply sign on and go to My Money Map through Plan & Learn to get started.

Zero Liability Protection

Your Wells Fargo Credit Card comes with Zero Liability protection at no extra cost. Your credit card has built-in protection features to help ensure you won’t be held responsible for any unauthorized transactions as long as you report them promptly.

Overdraft Protection

Help protect yourself against unexpected overdrafts and bounced checks by linking your Wells Fargo credit card to your Wells Fargo checking account. Once you sign up for this service, if you happen to spend more than you have in your checking account, we’ll automatically make up the difference with an advance from the available credit on your Wells Fargo credit card account.

Overdraft Protection is an optional service we provide. For the service to take effect you will need to enroll. You're only charged for Overdraft Protection when you use it.

To sign up for Overdraft Protection, you’ll need a Wells Fargo credit card and a Wells Fargo checking account. Already have both? Sign on to the Wells Fargo Credit Card Service Center and select Overdraft Protection.

If you do not have a Wells Fargo credit card yet, you can enroll by checking the Overdraft Protection box when you apply for a card. Learn more about our credit cards. All credit cards are subject to credit qualification.

Cellular telephone protection

Pay your monthly cell phone bill with your eligible Wells Fargo Consumer credit card and you'll get up to $600 protection (subject to a $25 deductible).

Eligible cell phones are protected against damage or theft, however coverage does not include cell phones that are lost.

Call your cellular provider (or log on to their website) and request to set up automatic payments. Setting up automatic payments is not required to qualify for the Cellular Telephone Protection benefit; however, you need to pay your monthly cell phone bill with your eligible Wells Fargo Consumer credit card to get up to $600 protection.

Monitoring for fraud

We help protect your account from fraud by regularly reviewing your account for unusual activity.

We offer a variety of ways to make your credit card payment — online, by mail, and by phone. Compare your options below.

Automatic and online payment options

To make credit card payments by mail:

Please include your credit card account number on your check.

    Regular mail:

    Wells Fargo Card Services
    P.O. Box 51193
    Los Angeles, CA 90051-5493

    Express mail:

    Lockbox Services 51193
    Attn: WF Consumer Credit Card
    3440 Flair Drive
    El Monte, CA 91731

To make credit card payments by phone:

Call 1-800-TO-WELLS (1-800-869-3557) 24 hours a day, 7 days a week.