Xfinity shop upgrade paramount

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Turn any screen into a TV with the Xfinity Stream app––included with your Xfinity service.

You never have to miss must-watch TV. Stream top networks, live sports and news, plus thousands of On Demand shows and movies on any device.

Top Features:
• Watch up to 250+ channels of live TV on the go and your entire channel line-up at home
• Schedule DVR recordings from any device
• Access thousands of shows and movies to stream On Demand
• Download your recordings and movie library to watch offline
• Start watching right after order, and get your full set of channels and features as soon as your services are activated in your home

Help & Support:
• Features may vary based on level of service.
• Additional information on the Xfinity Stream app minimum system requirements:
• Look up your existing Xfinity ID (email, mobile phone, or username) or reset your password:
• Learn more about 'Do Not Sell My Personal Information' options at
• Please note: This app features Nielsen’s proprietary measurement software which will allow you to contribute to market research, like Nielsen’s TV Ratings. Please see for more information.

With this release, we fixed a few bugs and made some small improvements to the UI.

Ratings and Reviews

4.7 out of 5

83.6K Ratings


Me and my husband went on vacation and I was wondering what I could do to watch my shows without getting so far behind on them. Also I have a lot of channels and me and my husband loves football and the place we was staying didn’t have all the stations we needed to watch football so I looked up on the internet to see if there was a way to watch my shows without being at home and I found this app and it has changed everything for me. That week I was able to enjoy my vacation with my hubby and stay up to date on my shows. Plus watch all the football games we wanted. It was so nice. Also being a mom my kids always have the TVs occupied and having 3 kids who like different things all the TVs are always occupied so now I can watch my tv on my phone at any time and any where. I never have to use the tv again and honestly I don’t because I have it on my phone: this is the best thing Xfinity could of ever done. I literally can watch all my recorded shows or live tv. I couldn’t be any happier with this app

Sound only option & ability to run in background/Lock Screen needed.

Please allow the app to play in the background as well as in lock screen mode. There are times I want to sleep to a TV but get blinded with the light that comes off it. With my iPad or iPhone I could listen to TV without that annoying bright screen in my face. Sadly you have to leave your device turned on to listen to the program. When you turn your device off during a program, you only get a few seconds before the app mutes itself. This could be a bad thing because if you leave your device turned on It can make it hot or run down the battery. T The ability to run the app in the background or in the lock screen (without video playing) would make it easier do use at night while trying to sleep. Plus if you're blind you can't see the video anyways. So to be able to have the video switched to sound only would make a huge difference for those who want sound only while using the app.

I definitely love that Xfinity went the extra mile to make the app voiceover accessible for those who are blind. As well as contrasting colors for those who are visually impaired. However, I would like to see the app be compatible for those who have large print enable on their devices.

Otherwise I love the app but it could definitely use some tweaking.

Xfinity Streaming has not worked yet!

I have had mine since Feb 20th and still can’t stream. From what I can tell you can download the streaming app on newer versions of my TV in the family room but mine is 7 years old but still a 55” LG Smart TV. I mainly started my service back up because I desperately needed the Internet to job hunt and that is where all my time has been spent (easy when your Cable isn’t working). I paid extra for the 300 mb/sec so I would be prepared to accept any type of position available including work from home, independent consultation, or partial commute. That is when the sales rep talked about the awesome streaming app and no monthly fee for equipment because there are no cable boxes for every TV. The 300 mb/sec Internet comes with a different router than other plans and it is also required for the streaming app service. The sales rep really unsold here on the service and by lowering my monthly bill due to no charges for each cable TV box, that is what sold me on this plan. Sales reps should verify over phone the make/model of your electronic equipment to ensure compatible for streaming services to work as intended for optimal performance. This would make sure customers have a good experience getting up and running efficiently and effectively with the new service being introduced. Plus, it is just the right thing to do.

The developer, Comcast, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

Privacy practices may vary, for example, based on the features you use or your age. Learn More


Comcast Interactive Media

122.3 MB


Requires iOS 12.0 or later.
Requires iPadOS 12.0 or later.
iPod touch
Requires iOS 12.0 or later.

English, French, Spanish

Age Rating
12+ Infrequent/Mild Horror/Fear ThemesInfrequent/Mild Medical/Treatment InformationInfrequent/Mild Realistic ViolenceInfrequent/Mild Simulated GamblingInfrequent/Mild Sexual Content and NudityInfrequent/Mild Profanity or Crude HumorInfrequent/Mild Cartoon or Fantasy ViolenceInfrequent/Mild Alcohol, Tobacco, or Drug Use or ReferencesInfrequent/Mild Mature/Suggestive Themes

© Copyright 2021 Comcast



  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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How can I add Paramount Network

I AGREE, TOTALLY!  HOW absolutley, totally, 100%,  frustrating!   We pay good money for Xfinity, yet I am forced to jump through a million loops just to add a single channel to my existing line up.  I've entered my pymt. info., & my info. and $ were quickly snatched up, but I STILL do NOT have access to Peacock Premium.  What gives?  Additionally, there is no list to be found, anywhere, that compliles WHAT is actually available when I upgrade to P. Premium.  Good Grief, Xfinity!   Get it together, these kinds of issues are exactly what caused me to switch from AT&T to Xfinity in the first place!  Okkkk ... so, back to my issue, I've provided ALL of my pymt info to Peacock / Xfinity so that I CAN now stream Peacock Premium.  NOW ... HOW do I access this so-called, "Premium Peacock." streaming service on my TV?  I'm bufuzzeled, angry & I have a headache!  PLS make adding a channel or service MUCH simpler and easy, as it should be, in the first place.  And if your going to offer a automated "chat service," make sure it works!  TEST, test & RETEST!  I am not a beta tester & I have no desire to be one either!  I asked "how to add peacock premium" to my plan in several different ways, each time receiving the same CANNED answer which provided me w/ a monthly price!  OK!  GREAT... but my original question of HOW to do that was never answered nor was I EVER told what I'd get w/ P. Premium.  When I make any purchase, I expect to know what I will be receiving for my money!  Xfinity, this is no different!  You provide services, so tell us what we get w/ those services!  That'sa a no brainer!  I even searched the Paramount Website, hoping they would have their premium services listed, but NO, they weren't listed there either!  For goodness sake, ALL I want to know, right now is WHERE can I watch Season 3 or Yellowstone!  When I access the series, via my voice controlled remote, the info provided says that Season 3 IS available!  SO where on earth is it and HOW do I access it?!  Grrrrr 

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Watch the new SpongeBob series ‘Kamp Koral’ and More with Paramount+ on Xfinity!

Xfinity customers can now explore Paramount+ on X1 and Flex. Learn more and catch all-new Paramount+ exclusive original series (like the all-new series Kamp Koral, starring SpongeBob and friends) today!

Paramount+: what to watch and how to access

With Paramount+, customers can enjoy titles such as:

Original Series, like…

  • Paramount+ Original Series Star Trek: Discovery
  • Licensed original Star Trek series, like Star Trek: The Original Series, Star Trek: Deep Space Nine, Star Trek: Enterprise, Star Trek: The Next Generation, and Star Trek: Voyager

Kids titles from Nickelodeon, like…

  • Spongebob Squarepants and the upcoming movie Sponge on the Run
  • Kamp Koral
  • The Loud House
  • Alvinnn!!! And the Chipmunks
  • Henry Danger
  • Avatar the Last Airbender
  • The Legend of Korra
  • Rugrats
  • Fairly Odd Parents



Watch old favorites from the beginning, such as…

  • Blue Bloods
  • NCIS
  • The Good Wife
  • The Good Fight
  • The Bold and the Beautiful
  • Undercover Boss

Sporting events, including…

  • UEFA Champions and Europa League soccer
  • National Women’s Soccer League
  • BIG3 Basketball and select NCAA hoops action
  • NFL and SEC football on CBS
  • Exclusive coverage of The Masters, one of golf’s greatest events
  • And popular news programming like Fantasy Football Today

And much, much more!

Xfinity customers can explore all this (and more!) with Paramount+. Just say “Explore Paramount Plus” into your Xfinity Voice Remote to sign in or sign up and start watching.

Replace Your Xfinity Cable Box With a Roku Stick

Add-on Channels

Laptop, X1 remote, smartphone, baseball and bowl of popcorn

Customize your TV experience

Add channels to your Xfinity TV package with premium entertainment, sports, international programming, and On Demand subscriptions.

Premium channels

Access the biggest movies and the hottest original series by adding premium channel subscriptions to your viewing lineup.

Explore Premium Channels

Add More, Get More

Add More, Get More

Sports for real fans



Get 24/7 coverage on all major networks. Stream thousands of live games online. Follow your favorite teams no matter where you live with out-of-market packages. And never miss a moment with exclusive local-team On Demand coverage.


Add More, Get More

Add More, Get More

Watch anywhere


Here's five more reasons to never get off the couch: access to premium channels like STARZ®, SHOWTIME®, CINEMAX®, and The Movie Channel®, plus HBO Max™, which includes HBO Channels, On Demand, and streaming with the HBO Max app.

Add More, Get More

Add More, Get More

See the world with international programming



Feed your need for international intrigue with programming from places around the world. Keep up with international movies, top news, family favorites, hit soaps, and more.

To access Netflix on Xfinity X1 requires an eligible X1 TV Box with Xfinity TV and Xfinity Internet service. Limited to Netflix subscribers who are residential customers. Netflix on X1 uses your Internet service and will count against any Xfinity data plan. Netflix streaming membership required.

ESPN is a registered trademark of ESPN, Inc.
LOONEY TUNES CARTOONS © Warner Bros. Entertainment, Inc. LOONEY TUNES and all related characters and elements are trademarks of and © Warner Bros. Entertainment Inc. Copyright © 2021 Warner Bros. Entertainment Inc. HBO MAX™ is only accessible in the U.S. and certain U.S. territories where a high-speed broadband connection is available. HBO MAX is used under license. Use of HBO Max is subject to its own terms and conditions, see for details. Programming and content subject to change. CINEMAX® and related channels and service marks are the property of Home Box Office, Inc.

Shop paramount xfinity upgrade

How can I stream Paramount+ on my Xfinity device?

It’s easy! Just add the Paramount+ to your Xfinity device, and start streaming. To learn more, select a topic below.


Sign up for Paramount+ on your Xfinity device 
You can sign up for Paramount+ on your device with these simple steps:


Launch the Paramount+ app on Xfinity Flex and:

  1. Select "Sign Up." You'll see an access code displayed on your TV screen.
  2. Visit on your computer or mobile web browser and enter the on-screen access code, then click "Activate."
  3. Choose a subscription plan, then click "Continue."
  4. Create a Paramount+ account, or sign in to an existing one, then click "Continue."
  5. Enter your payment information, and click "Start Paramount+." 

You'll see a confirmation screen. You can return to your Xfinity Flex box to stream Paramount+.


Stream Paramount+ on your Xfinity device  (existing subscribers)
Once you have added the Paramount+ app, there are two ways to sign in:

On your TV

  1. Go to Settings > Sign In.
  2. Select On my TV.
  3. Enter the email address and password you used when subscribing to Paramount+  and select Sign In. 


  1. Go to Settings > Sign In.
  2. Select On
  3. You’ll be presented with a website and a code. Make a note of this code—you’ll need it for the next step.
  4. Visit on your computer or mobile device, enter your activation code, and select "Activate". If you’re not signed in to Paramount+ on your computer, you’ll need to do so here. 
  5. Your screen will refresh, and you can start streaming on your Xfinity Flex.

Upgrade to Premium
If you signed up for Paramount+ on your device, use these steps to upgrade your plan: 

  1. Visit and click on your user initials in the upper righthand corner.
  2. Click "Account", to be taken to this page.
  3. Click the "Ad Free" button* in the upper righthand corner - OR - scroll down and click "Upgrade" in the Subscription & Billing category, next to Plan.
  4. Select "Premium", then "Switch Plan". If you change your mind, just click "Cancel". A confirmation screen will display your upgraded Premium status. If you switch plans in the middle of a free trial, you’ll lose the remainder of your free trial and will be billed immediately.

If you originally signed up for Paramount+ on another platform or billing system (Apple Store, Roku, etc.), you’ll be prompted to return to that platform to change your plan. 


Switch to Essential
If you signed up for Paramount+ on your device, simply follow these steps to switch your plan to Essential (PLEASE NOTE that the Limited Commercials plan has been discontinued, and if you switch to the Essential plan, you will NO LONGER HAVE ACCESS TO YOUR LOCAL LIVE CBS STATION).

  1. Click "Sign In" located at the top right corner of the homepage. 
  2. Sign in to your Paramount+ account. 
  3. From there, you'll be directed back to the homepage. Now click on your initials located at the top right corner, and select "Account" from the dropdown menu that appears.
  4. Under "Subscription & Billing", you'll see your current subscription plan. Select "Switch Plan." 
  5. For security purposes, reenter your password.
  6. Confirm that you want to switch to Essential, and click "Switch Subscription.” If you switch plans in the middle of a free trial, you’ll lose the remainder of your free trial and will be billed immediately.

If you originally signed up for Paramount+ on another platform or billing system (Apple Store, Roku, etc.), you’ll be prompted to return to that platform to change your plan. 

Update to the latest Paramount+ app version
If you’re having trouble streaming, check to ensure you’re running the latest version of the Paramount+ for optimal viewing. 

Find your IP address or device ID 
Encountering issues when streaming live TV, like the video keeps loading or you see a black screen? If you need to contact customer support, we’ll need your IP address or device ID to resolve the problem. 

To locate your IP address
Simply go to The site has a tool that will easily find your Xfinity router’s IP. 

That’s it! 


Restart your device to fix streaming issues
If you have trouble streaming, or the app freezes, you can often resolve this by doing a power cycle on your device with these steps:

  1. Unplug the device from the power source, and wait several 15 seconds, then plug it back in.
  2. The device automatically turns on when plugged in, then relaunch the Paramount+ app.

Turn on accessibility features (closed captions, audio descriptions)
There are two ways to turn on closed captions: 

For VOD:
Select the CC  button OR press ZERO on the Flex remote 

For live TV:
Press ZERO on the Flex remote

To format closed captions: 

  1. Select Settings in the main menu, then Closed Captions.
  2. Select the style of closed captions. 

Note: You cannot turn on closed captions via your Flex device settings. 


Change or update your Paramount+ billing information 
If you subscribed to Paramount+ on your Xfinity Flex, please visit on your desktop or laptop, and click "Edit Billing/Payment Information" to change or update your payment method.


How to cancel
If you signed up for Paramount+ on your Xfinity device, please use this cancel instruction:

  1. Visit and click on user initials in the upper righthand corner.
  2. Click "Account."
  3. Scroll down and click "Cancel subscription."

We hope you return soon!



Replace Your Xfinity Cable Box With a Roku Stick

Is Paramount+ Free on Xfinity?

If you are an Xfinity customer, you may be wondering if you get Paramount+ for free. Paramount+ is a rebranding of CBS All Access, but because it is a premium streaming service, Xfinity customers still have to sign up and pay for a subscription before they can watch it. That said, the app itself is free through Xfinity X1 or Xfinity Flex and can be accessed by saying “Paramount+” via the Xfinity Voice Remote.


The app has already been rebranded as Paramount+ on Xfinity X1 and Xfinity Flex. If you are a current CBS All Access subscriber, you’ll automatically be subscribed to Paramount+, though you will still have to sign in again with the same username and password. If you haven’t already done so, you can sign up for Paramount+ now and get a free month’s trial with the code MOUNTAIN.


Not only does Paramount+ offer a huge library of TV episodes and films—you’ll also have access to original content CBS, Showtime, BET, Comedy Central, MTV, Nickelodeon, Paramount Pictures, Pluto TV, and more ViacomCBS brands. That includes Star Trek: DiscoveryThe Good Fight, and Why Women Kill—but don’t worry, you won’t miss any new content because all the older episodes will be available as well.

Favorite shows for all ages include Frasier, Younger, Criminal Minds, Avatar and iCarly. Plus, Trevor Noah will be starring in and producing an original news series, currently titled The Weekly Show with Trevor Noah.

Live streams are also included, and sports fans will be delighted with CBS Sports HQ, which offers live events like the NFL on CBS, the PGA Tour and The Masters, NCAA Division 1 Men’s basketball, and lots of soccer action including the UEFA Champions League, UEFA Europa League and UEFA Europa Conference League with exclusive English-language coverage. As for news junkies, you’ll have access to live streams of over 200 local CBS affiliates across the country, as well as CBSN, a 24-hour streaming news service.


Currently, there are two pricing tiers available. The ad-supported tier, at $5.99, combines all those live sports, breaking news and entertainment options spanning Paramount+ originals to the full suite of current and library shows and movies. The premium tier is largely commercial free at $9.99 per month but upgrades you to 4K, HDR and Dolby Vision and mobile downloads.

Looking ahead, there will be a new ad-supported tier available in June for $4.99 per month but it will exclude the local live CBS stations. At that time, the $5.99 option will no longer be available for new users, but existing users will be grandfathered in. You might want to keep that in mind if you enjoy access to live local TV.


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