Tripplite ups software

Tripplite ups software DEFAULT

Tripp Lite UPS VA W Battery Back Up Tower LCD USB V ENERGY STAR V - UPS - watt - VA

Tripp Lite's OMNILCDT Line-Interactive Tower UPS System offers voltage regulation, surge suppression and long-lasting battery support for personal computers, network workstations, home entertainment systems and media centers. Internal UPS circuits support entry-level PCs or individual VCR/DVR components during power failures. Prevents data loss, viewing interruptions, lost recordings and loss of component programming. Automatic Voltage Regulation (AVR) circuits continuously regulate brownouts and overvoltages from 92V to V back to usable levels, all while maintaining a full battery charge. Offers complete power protection in an attractive all-black cabinet design. Includes 10 built-in outlets, 5 with full battery backup and surge suppression for vital system components and another 5 with surge-suppression only for accessories not requiring battery support. Built-in USB port and included cable enables optional unattended system shutdown without data loss in case of extended power failure. HID-compliant USB interface also enables integration with built-in power management and auto shutdown features of Windows and Mac OS X. Built-in surge dataline surge suppression jacks protect equipment with single-line dialup/DSL or network Ethernet connection. Built-in audible alarm and large LCD front panel display offers easy to read icon-based status indicators and detailed numeric data regarding input voltage, output voltage, frequency, load percentage, load watts, battery voltage and runtime in minutes. VA/W power-handling capacity supports entry-level PCs, home entertainment systems, network workstations and audio/video components.

Tech Specs


Quick Specs


Device Type

UPS - external

Output Voltage

AC V + 6% / - 10%

Power Capacity

Watt / VA

Input Connectors

Power NEMA

Output connectors

5 x power NEMA (UPS and surge) ¦ 5 x power NEMA (surge)

System Requirements

Apple MacOS X, Microsoft Windows

Dimensions (WxDxH)

in x in x 8 in

Environmental Standards

ENERGY STAR

Manufacturer Warranty

3-year warranty

Device Type

UPS - external

Output Voltage

AC V + 6% / - 10%

Power Capacity

Watt / VA

Input Connectors

Power NEMA

Output connectors

5 x power NEMA (UPS and surge) ¦ 5 x power NEMA (surge)

System Requirements

Apple MacOS X, Microsoft Windows

Dimensions (WxDxH)

in x in x 8 in

Environmental Standards

ENERGY STAR

Manufacturer Warranty

3-year warranty

See more tech specsSee less

General


Device Type

UPS - external

Power Device


UPS Technology

Line interactive

Input Voltage Range

AC 92 - V

Frequency Required

50/60 Hz

Input Connectors

Power NEMA

Power Output Connectors Details

  • 5 x power NEMA (UPS and surge)
  • 5 x power NEMA (surge)

Output Voltage

AC V + 6% / - 10%

Max Electric Current

12 A

Power Capacity

Watt / VA

Dataline Surge Protection

  • Network/phone line - RJ
  • USB

Surge Energy Rating

Joules

Circuit Protection

Circuit breaker

Networking


Remote Management Interface

USB

Expansion / Connectivity


Miscellaneous


Cables Included

  • USB cable - external
  • Phone cable - external
  • Power cable in

Rack Mounting Kit

Included

Equipment Protection Value

US Dollars

Features

Audible alarm, LCD display, Automatic Voltage Regulation (AVR), noise filtering, overvoltage protection, undervoltage protection, cooling fan, automatic shut down

Compliant Standards

CSA, NOM, UL , FCC Part 15 B, FCC Part 68, RoHS

Software / System Requirements


OS Required

Apple MacOS X, Microsoft Windows

Environmental Standards


Manufacturer Warranty


Service & Support

Limited warranty - 3 years

Environmental Parameters


Min Operating Temperature

32 °F

Max Operating Temperature

°F

Humidity Range Operating

0 - 95% (non-condensing)

Dimensions & Weight


Dimensions & Weight (Shipping)


General


Device Type

UPS - external

Power Device


UPS Technology

Line interactive

Input Voltage Range

AC 92 - V

Frequency Required

50/60 Hz

Input Connectors

Power NEMA

Power Output Connectors Details

  • 5 x power NEMA (UPS and surge)
  • 5 x power NEMA (surge)

Output Voltage

AC V + 6% / - 10%

Max Electric Current

12 A

Power Capacity

Watt / VA

Dataline Surge Protection

  • Network/phone line - RJ
  • USB

Surge Energy Rating

Joules

Circuit Protection

Circuit breaker

Networking


Remote Management Interface

USB

Expansion / Connectivity


Miscellaneous


Cables Included

  • USB cable - external
  • Phone cable - external
  • Power cable in

Rack Mounting Kit

Included

Equipment Protection Value

US Dollars

Features

Audible alarm, LCD display, Automatic Voltage Regulation (AVR), noise filtering, overvoltage protection, undervoltage protection, cooling fan, automatic shut down

Compliant Standards

CSA, NOM, UL , FCC Part 15 B, FCC Part 68, RoHS

Software / System Requirements


OS Required

Apple MacOS X, Microsoft Windows

Environmental Standards


Manufacturer Warranty


Service & Support

Limited warranty - 3 years

Environmental Parameters


Min Operating Temperature

32 °F

Max Operating Temperature

°F

Humidity Range Operating

0 - 95% (non-condensing)

Dimensions & Weight


Dimensions & Weight (Shipping)


Sours: https://www.dell.com/en-us/work/shop/tripp-lite-upsvaw-battery-back-up-tower-lcd-usbv-energy-star-vupswattva/apd/a/power-cooling-data-center-infrastructure

Has anyone ever gotten this thing to work for more than a damn day?  I've installed this thing on two servers and my personal workstation and the PANMS (Power Alert Network Management Software/System) only works for ONE DAY and then after that the service bombs on reboot or does nothing at all. 

When I bring up the PANMS software, it just hangs.  I have to CTRL+ALT+DELETE to kill the application.  

I've worked with APC, and their software, while buggy, actually works.   This thing is horrible.  There's always the chance that I'm a complete idiot and I'm missing something obvious, but how do I get the software to work consistently? 


Best Answer

jredmond

Serrano

OP

No worries

For all intents and purposes the versioning is just about the same between the two.  The current product is all based on version

In my setup I'm running PA local on my W R2 32bit database server and PANMS on my XP and now my Vista 64bit workstation.  All three seem to be running OK.  The actual version that's running on the server is and it is connected via USB to the UPS.  In my case I'm only running one UPS (which happens to be the same model as the one your running.)

Let's try this(just focus on one UPS at the moment)

On your server that's responsible for running PA local.  Let's simplify things a bit.  Completely remove PA % from the machine.  Connect the UPS, then configure Windows power settings to recognize the UPS.  (This should work even though the built in UPS software is written by APC.  It allows for a third party setup.) Lets try to eliminate USB and related server hardware as the source of any trouble.  Let me know if you can get that working at minimum.  Don't move on unless you know this is the case.

If you can get the above working

Disconnect the UPS USB link.  Remove the Windows power settings and set it up at defaults.  Reinstall PA local.  Observe the process running.  Reboot a few times if you can.  If the process is failing at this point (before you've connected anything) then lets take a look at some log entries in the Windows event viewer.  We need to find some error codes or things of that nature that we can search on that will yeild some answers.  Also look at the log found in the C:\Program Files\TrippLite\PowerAlert\log directory.  Post what you find in the logs.

Thanks!

View this "Best Answer" in the replies below »

15 Replies

&#; &#; &#;

jredmond

Serrano

OP

Could you let us know a little more

What TrippLite UPS are you using and how is it connected (serial/USB)?

What OS is being used?

How many machines share the same UPS?

Are you using SNMP (PANMS uses SNMP extensively)?

I have PANMS running on a Windows Server R2 system connected via USB to a TrippLite SURT4U UPS.  It is managing 4 other Windows servers as well, all powered by the same UPS.  I also have the SMNP network card installed on the UPS to facilitate network communication more effectively.  I had even installed the optional temp/humidity probe with it as well.  All components in my case seem to work fine, but did take some time to work out the kinks.  But I never did have a lockup yet (knock on wood.)

From what I can tell from your post it may be that you have three UPS and three machines.  In that configuration PANMS would not be needed, you could instead go stand alone and let each machine manage it's own power using regular PowerAlert.  However, that's only preferable if you have a 1/1 ratio of machine to UPS.  If you have 2/1 or more then you'd want to use PANMS to leverage it's networkability.

Hope this gives you a little more then you had to work on.  With some more info I could help you out more.

Thanks!

1

&#; &#; &#;

ITSlave

Habanero

OP

jredmond wrote:

Could you let us know a little more

What TrippLite UPS are you using and how is it connected (serial/USB)?

What OS is being used?

How many machines share the same UPS?

Are you using SNMP (PANMS uses SNMP extensively)?

I have PANMS running on a Windows Server R2 system connected via USB to a TrippLite SURT4U UPS.  It is managing 4 other Windows servers as well, all powered by the same UPS.  I also have the SMNP network card installed on the UPS to facilitate network communication more effectively.  I had even installed the optional temp/humidity probe with it as well.  All components in my case seem to work fine, but did take some time to work out the kinks.  But I never did have a lockup yet (knock on wood.)

From what I can tell from your post it may be that you have three UPS and three machines.  In that configuration PANMS would not be needed, you could instead go stand alone and let each machine manage it's own power using regular PowerAlert.  However, that's only preferable if you have a 1/1 ratio of machine to UPS.  If you have 2/1 or more then you'd want to use PANMS to leverage it's networkability.

Hope this gives you a little more then you had to work on.  With some more info I could help you out more.

Thanks!

There are two SURT4U ( kVA 4 RU) rack-mounted UPS systems.  They are connected to a W2K3 server via USB.  There are no NICs on the back of the units.   

The one server is managing both Power Alerts.  I also have Power Alert installed on my local system which connects to the W2K3 server via PANMS (if that makes sense).  So to clarify, the UPSs are only connected to one server.

0

&#; &#; &#;

jredmond

Serrano

OP

OK this is much clearer.

Can you at least get PANMS to function stand-alone with only one server and one UPS?


0

&#; &#; &#;

ITSlave

Habanero

OP

Nope.  The Power Alert service, pa.exe, won't start.  I can't even start it manually without getting an error that the service had an "unexpected error".  That's the problem.

0

&#; &#; &#;

jredmond

Serrano

OP

What version of JVM are you running? Any firewalls/antivirus running?  Also, what version of PANMS?

0

&#; &#; &#;

ITSlave

Habanero

OP

No firewalls, running ESET NOD32 v4.  I'm running PANMS v4.

0

&#; &#; &#;

jredmond

Serrano

OP

Sorry for not getting back to you in a while

How about Java (JVM)?  You need to be running a version greater then _3.  I think you mean that you're running PANMS version , if not upgrade to that.

I had just tried installing it on a Vista 64 machine to see if I have any issues.  So far so good, but let's give it a day or two.  (in this case I have installed it over the top of a PA local install.)

If you get totally stymied after this try giving Tripp-Lite themselves a call.  I worked with them in the past on an issue with my temp/humidity probe and SNMP card.  They were quite helpfull.


0

&#; &#; &#;

ITSlave

Habanero

OP

I apologize, I'm using Power Alert Local on the server with the two UPSes connected to it.  Pal.exe keeps crashing and there's nothing I can do to keep it running. 

0

&#; &#; &#;

jredmond

Serrano

OP

Best Answer

No worries

For all intents and purposes the versioning is just about the same between the two.  The current product is all based on version

In my setup I'm running PA local on my W R2 32bit database server and PANMS on my XP and now my Vista 64bit workstation.  All three seem to be running OK.  The actual version that's running on the server is and it is connected via USB to the UPS.  In my case I'm only running one UPS (which happens to be the same model as the one your running.)

Let's try this(just focus on one UPS at the moment)

On your server that's responsible for running PA local.  Let's simplify things a bit.  Completely remove PA % from the machine.  Connect the UPS, then configure Windows power settings to recognize the UPS.  (This should work even though the built in UPS software is written by APC.  It allows for a third party setup.) Lets try to eliminate USB and related server hardware as the source of any trouble.  Let me know if you can get that working at minimum.  Don't move on unless you know this is the case.

If you can get the above working

Disconnect the UPS USB link.  Remove the Windows power settings and set it up at defaults.  Reinstall PA local.  Observe the process running.  Reboot a few times if you can.  If the process is failing at this point (before you've connected anything) then lets take a look at some log entries in the Windows event viewer.  We need to find some error codes or things of that nature that we can search on that will yeild some answers.  Also look at the log found in the C:\Program Files\TrippLite\PowerAlert\log directory.  Post what you find in the logs.

Thanks!

0

&#; &#; &#;

jeffreyallard

Pimiento

OP

I have many ( ) SNMPWEBCARDS in production, all are functioning for the most part.  The majority, I'd say about 70% are running and are still under manufacturer warranty.  The others are running version and TrippLite does not support them any more.  As we are upgrading all of our UPS's SURTXL2Ua, SMARTXFMRXL, SMARTRMXL2U with newer cards (as the budget permits) we are taking the older cards (which are functioning in the UPS's) and re-purposing them into our PDUMH20AT Dual Input power strips.  Today, I installed two into the PDU's and discovered that I wanted to change the host name.  I have tried the web interface, having it reboot, but it does not change the setting (these units are 45 minutes away).  I have also tried a telnet session to change the name, and the output said, "Invalid host name, ignoring".  What can I do to change this without driving (I will if necessary) to this remote site? 

I have only installed a few of these older cards so far, but I have over a hundred PDU's over the metropolitan area and do not wish to have this issue again.  I do ensure that I reset to default settings as I install the cards. 

You may either post here or email [email protected]

0

&#; &#; &#;

jeffreyallard

Pimiento

OP

I have given up on getting PANMS to work properly.  I have even set up a Windows 7 machine just for this program to run, but the engine keeps going offlineTrippLite has been no help.

0

&#; &#; &#;

ITSlave

Habanero

OP

Tripp Lite software is still garbage.  Two jobs later I'm with APC.  

0

&#; &#; &#;

jeffreyallard

Pimiento

OP

I totally agree, but the boss here doesn't think that APC has an equivalent UPS for the price that we getso I have to work with what I've got  We use Intermapper as one of our main NMS monitors, and the TrippLite MIBs work well for reporting information, at least the info that we want.

0

&#; &#; &#;

Cocodrilo

Pimiento

OP

Maybe go to services and find Power Alert Agent and try signing in as \Administrator rather than Local

0

&#; &#; &#;

The Edge Effect

Pimiento

OP

Ok, I had similar problems and I got it to work after doing the follow:

The uninstall / repair option was not working due to permissions problem

Further investigation showed I did not have ownership or permissions to see the following folder:
C:\Program Files (x86)\TrippLite\PowerAlert\console

Taking ownership from windows did not work.

The following worked:

Loaded command prompt in administrator mode

Went to tripplite program folder: C:\Program Files (x86)\TrippLite\PowerAlert

Ran the following commands:

Text

takeown /F console /R   icacls console /grant Administrator:(D,WDAC) icacls console\*.* /grant Administrator:(D,WDAC) /inheritance:e

This took ownership of console directory and sub directories and gave administrator privileges to read/write and delete contents of the folder

I then ran the panmswin_xexe installation software and chose the repair option (uninstall was still not working)

The software worked after that.. I will see if this lasts 24 hours or over a reboot.

0

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Sours: https://community.spiceworks.com/topic/tripp-lite-power-alert-software-can-t-get-it-to-work-consistently
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Tripp Lite SmartPro Rack Tower UPS System - Intelligent line-interactive network power management system

Tripp Lite's slim SMARTRM2U UPS System provides intelligent, line-interactive battery backup with extended-run capability for networks and servers. It may be mounted in racks using only 2U rackspace, as a tower, on a wall or under counter. With 2, VA of battery backup, you can work through short blackouts or safely shut down during longer ones. The unit has 8 outlets, diagnostic LEDs and 4 built-in communications ports that work with PowerAlert software to provide email or pager notification of power problems and the simultaneous automatic unattended shutdown of multiple servers.

Tech Specs


Quick Specs


Device Type

UPS - rack-mountable

Load Rating

Large LAN / minicomputer

Output Voltage

AC V ± 5%

Power Capacity

Watt / VA

Input Connectors

1 x power NEMA

Output connectors

1 x power NEMA /20 ¦ 1 x power NEMA

Run Time (Up To)

13 min at half load

Dimensions (WxDxH)

in x 19 in x in

Manufacturer Warranty

3-year warranty with product registration

Device Type

UPS - rack-mountable

Load Rating

Large LAN / minicomputer

Output Voltage

AC V ± 5%

Power Capacity

Watt / VA

Input Connectors

1 x power NEMA

Output connectors

1 x power NEMA /20 ¦ 1 x power NEMA

Run Time (Up To)

13 min at half load

Dimensions (WxDxH)

in x 19 in x in

Manufacturer Warranty

3-year warranty with product registration

See more tech specsSee less

General


Device Type

UPS - rack-mountable

Power Device


Load Rating

Large LAN / minicomputer

Input Voltage Margin

± 25%

Input Connectors

1 x power NEMA

Power Output Connectors Details

  • 1 x power NEMA /20
  • 1 x power NEMA

Output Voltage

AC V ± 5%

Power Capacity

Watt / VA

Surge Energy Rating

Joules

Battery


Run Time (Up To)

13 min at half load

Networking


Remote Management Interface

RS, USB

Expansion / Connectivity


Interfaces

  • 2 x management (RS) - 9 pin D-Sub (DB-9)
  • 2 x management (USB) - 4 pin USB Type B

Miscellaneous


Features

LCD display, energy efficient

Software / System Requirements


Software Included

Drivers & Utilities

Manufacturer Warranty


Service & Support

Limited warranty - 3 years with product registration

Dimensions & Weight


General


Device Type

UPS - rack-mountable

Power Device


Load Rating

Large LAN / minicomputer

Input Voltage Margin

± 25%

Input Connectors

1 x power NEMA

Power Output Connectors Details

  • 1 x power NEMA /20
  • 1 x power NEMA

Output Voltage

AC V ± 5%

Power Capacity

Watt / VA

Surge Energy Rating

Joules

Battery


Run Time (Up To)

13 min at half load

Networking


Remote Management Interface

RS, USB

Expansion / Connectivity


Interfaces

  • 2 x management (RS) - 9 pin D-Sub (DB-9)
  • 2 x management (USB) - 4 pin USB Type B

Miscellaneous


Features

LCD display, energy efficient

Software / System Requirements


Software Included

Drivers & Utilities

Manufacturer Warranty


Service & Support

Limited warranty - 3 years with product registration

Dimensions & Weight


Sours: https://www.dell.com/en-us/work/shop/tripp-lite-smartpro-rack-tower-ups-system-intelligent-line-interactive-network-power-management-system/apd/a/power-cooling-data-center-infrastructure
Budget UPS Battery Backup -Tripp Lite - Unboxing and Install

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Ups software tripplite

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Tripp-Lite SMX1500LCD UPS, Functions \u0026 Tips

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