Xbox 1 mic

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How to Fix It When Your Xbox One Mic Isn't Working

  • Reconnect the Xbox mic. Sometimes disconnecting the mic, or its associated headset, and reconnecting it can fix audio problems that you experience.

    Xbox One consoles do not support USB headsets. Only devices with Bluetooth capabilities can connect to the Xbox One.

  • Make sure the microphone isn't muted. Most gaming headsets have a mute button. If the LED light on the mute button is activated, this means your audio is muted. Press the button to unmute the mic.

  • Make sure your team members haven't muted you. Voice chatting with strangers in games like Fortnite for Xbox One can be exhausting, so many players choose to mute audio from others. Your friends may need to turn audio back on in-game to hear you.

  • Turn down the TV volume. If you hear an echo, it's likely from the mic picking up the TV audio and playing it back to you. Similarly, the people you chat with may have their TV volume set too high.

  • Increase the mic volume. If you use a Kinect, go to the Xbox One controller settings and manually adjust the controller's audio volume.

  • Test the mic on other devices. Test the mic with your laptop or smartphone by using an app such as Skype or Telegram. If it works properly, the issue is likely connected to the Xbox One console. Otherwise, you may need to replace or repair the headset.

  • Assign the controller to your profile. If you change controllers a lot, the console may be looking for audio input from another controller. Be sure to assign the Xbox One controller to your Microsoft Account.

  • Update the Xbox controller. The Xbox One controllers use firmware that requires occasional updates. You can update your Xbox One controller in the console's device settings.

  • Check your privacy settings. If your Xbox mic isn't working, voice chat may be disabled. To turn it back on, go to Settings > Account > Privacy & online safety > View details & customize > Communicate with voice and text.

  • Check the Xbox Kinect sensor. If the Kinect Xbox logo light is off, that means the sensor is no longer detecting audio. Microsoft has a web page dedicated to troubleshooting Xbox One Kinect issues.

  • Do an Xbox One power cycle. Press the power button on the front of the console for about 10 seconds until the system powers down. Wait for about a minute, and then tap the button to power it back on again. If done correctly, you should see an Xbox One loading screen for a few seconds before being taken to your usual Home screen.

  • Change parental settings. Voice chat can be enabled or disabled in the Xbox One parental controls. If your Xbox network account is managed by someone else, they may have disabled your ability to chat with other players online.

  • Check the Xbox network status. Voice chat for many video games is powered by the Microsoft Xbox network online service. You can check if the Xbox network is down at any time on the Xbox support website.

  • Check your internet speed. Test your internet speed to make sure you have a quality connection. If your internet is slow and you can't speed it up, use the Xbox app on your smartphone. That way, you can communicate with other players using your cellular plan. You can also use the Xbox app to voice chat with your Apple AirPods on Xbox One. This method isn't recommended for people with data caps.

  • Ditch the surge protector. Xbox One consoles have built-in surge protection. Using an additional surge protector with an Xbox One can prevent the console from working properly. Plugging the Xbox One console into a power socket can sometimes resolve performance issues.

  • Sours:

    Troubleshoot the Xbox One Chat Headset

    If you can't hear chat audio when you use the Xbox One Chat Headset, or if others can't hear you, try the following solutions first.
    • Disconnect the headset or unplug the headset cable from the bottom of the controller, and then reconnect it firmly.
    • Check the mute button on the headset controls to make sure the headset isn’t muted.
    An illustration shows an arrow and a finger pointing to the mute button on the headset controls.
    An illustration shows an arrow and a finger pointing to the slider mute button on the 3.5mm headset cable.
    • Increase the audio. If you're using a headset plugged into the 3.5mm port, go to Profile & system > Settings > Devices & connections > Accessories, and then select your controller to adjust your audio options.

      Note If you’re using the headset with a Windows 10 PC, go to Settings, select Devices, select your controller, and then adjust your audio options.

    • Try using a different controller or headset to check for a hardware malfunction.
    • Make sure you have the latest software:

    If the problem persists, try the following solutions.


    Examine and clean your Xbox hardware

    1. Examine the headset, the cord, and the connector for visible defects.
    2. Make sure that no dirt or debris is on the headset connector. To clean the connector, use a cotton swab dipped in rubbing alcohol.
    3. Firmly insert the Xbox One Chat Headset connector into the expansion port under the directional pad (D-pad) and the right stick on the controller.
    An illustration shows the Xbox One Chat Headset connector plugging into the expansion port on the Xbox One controller.

    Configure your privacy and online safety settings

    When you set up a profile for a child on the console, the Privacy & online safety settings let the parent profile control who can communicate via chat with the child on Xbox Live. In the Privacy & online safety section, you can enable chat communication in the child's profile. For players under age 17, the default setting is Friends Only.

    To configure your privacy & online safety settings from your PC, go to:

    If you hear an echo or noise during gameplay

    Note If you hear an echo effect, it often originates from the person who is talking. For example, if you hear an echo only when someone else talks, the problem may be with the headset connection of the person who is talking.

    The following conditions may cause an echo or noise during gameplay:
    • The microphone detects ambient noises. This includes voice transmission that comes from the earpiece.
    • The headset plug is not fully inserted into the controller.
    • You’re using an Xbox Wireless Controller, and the battery levels are low.
    If you or other players hear an echo or other noise during gameplay, try the following:
    • Turn the volume down on your TV or stereo.
    • Disconnect and then firmly reconnect the headset to the controller's expansion port.
    • Clean the plug on the headset cable with a clean cloth, and then reconnect the headset to the controller.
    • Test the headset by connecting it to a different controller.
    • If you're using a wireless controller, replace the AA batteries or recharge the rechargeable battery.

    If others can't hear you

    If you can hear others in a party or game but they can't hear you, try these solutions.

    Solution 1: Make sure your headset is not muted

    Check that the orange LED light next to the mute button is not on.

    Solution 2: Power cycle your console

    Solution 3: Re-associate your controller with your profile

    1. Press the Xbox button  to open the guide.
    2. Select Profile & system > Settings > Devices & connections > Accessories.
    3. Select your controller, and then select the () button.
    4. Under Assigned to, choose your gamertag.

    Solution 4: Verify the NAT type for your network

    Network Address Translation (NAT) lets you hide your IP address from devices that are not on your network. For more info about NAT, see the "Current network status" section at:

    Solution 5: Test your Xbox One Chat Headset

    To test the headset, start a party (requires internet connectivity) to test the audio:
    1. Sign in on your console.
    2. Press the Xbox button  to open the guide.
    3. Under Parties & chats, select Start a party. (You don't need to invite anyone for this test.)
    4. Make sure your mic is not muted in party chat.

      Note You can use the Y button  on your controller to toggle mute on or off.

    5. Make sure your headset is not muted and that the volume is turned up.
    6. Speak into the microphone. If your headset is working, you’ll see the ring around your gamerpic light up.

    If you still can't hear your friends online after you've started a party, but you can hear sound while using in-game chat or another app like Skype, see:

    To test your headset on a Windows 10 PC:
    1. Download Skype onto your PC if it’s not already installed.
    2. Turn on your controller and ensure your Xbox button  is lit to indicate it’s turned on.
    3. Connect your headset to your controller.
    4. Select Tools, and then Options. Then, select Audio settings in the General menu to test your microphone and speakers. Make sure that you have your Xbox One Chat Headset selected from the drop-down list of devices while you’re testing.

      Note When you first set up Skype, you'll be prompted to check your sound and video quality.

    For more information on testing with Skype, see:

    Solution 6: Troubleshoot your connection

    If these troubleshooting steps didn't solve the problem

    If you've followed these troubleshooting steps but your chat headset still doesn't work, your controller may need to be replaced. Find out more:

    Did this resolve the issue?

    Still need help?

    Request a call, chat online, and more.

    Contact times

    Phone support

    Monday to Friday: 6:00am-5:00pm PTSaturday to Sunday: 6:00am-5:00pm PT

    Web chat

    Monday to Sunday: 24 hours a day

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    How to Fix Xbox One Mic Not Working Issue [With Pictures]

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    Many Xbox One gamers have got a frustrating issue with their devices — the microphone they use on their Xbox One controller can’t work properly. This happens when they try to use their headset to chat with their friends.

    You may be very annoyed when you get this problem. The mic on your headset can’t record your voice. You can hear what your friends say but they can’t hear you. You just won’t be able to talk to your friends!

    Don’t worry! It is still possible to get your microphone back to normal. You can try the tips as follows. They have helped many Xbox One users fix their microphone. And they may be able to help you.

    Follow these methods to fix your Xbox One mic not working issue:

    1. Conduct basic checks on your controller and headset
    2. Check your Xbox profile settings
    3. Restart your Xbox One console completely
    4. Repair or replace your devices

    Method 1: Conduct basic checks on your controller and headset

    Once you find the microphone can’t work on your Xbox One, the first thing you need to do is to do some basic troubleshooting.

    1. Check if your headset is properly connected to your controller and your controller to your console. If you are not sure, try reconnecting your headset to your controller (plug the headset connector firmly to the port on your controller) and reconnect or resync your controller to your console.
    2. Make sure your headset is not muted. Check the mute button on your headset control or the audio settings on your Xbox One. You may also need to adjust the audio settings to increase the microphone volume (this can enable your voice to be clearer and louder).
    3. Check your devices and cables carefully and see if there is anything wrong you can see from outside. Also, you can test with another headset or controller, or even a different console to verify where the problem is located. If you find any hardware issue, you may need to get your controller repaired or replaced.

    Method 2: Check your Xbox profile settings

    Your microphone on Xbox One may be muted because your profile settings limit your voice communication. You can check your profile settings and see if the microphone on your account is being controlled.

    (If you are using a child account, you should sign in its parent account before you can take the steps below.)

    1. Press the Xbox button on your controller.
    2. Go to Settings and All Settings.
    3. Click on Account and then Privacy & online safety.
    4. Select View details & customize.
    5. Select Communicate with voice and text and then select who you want to talk to (usually your friends or everybody).
    6. Check to see if you can chat with your friends using the microphone.

    Method 3: Restart your Xbox One console completely

    Your Xbox One mic not working problem may result from issues on your Xbox One console. Those issues can be fixed by a complete reboot of your console. You can restart your Xbox One console and see if this can resolve your problem.

    1. Press the Xbox button on the front of your Xbox One console until it shuts down completely (this will take about 10 seconds).
    2. Unplug the power cable from your console and leave it for about 10 seconds. This will reset the power supply of your Xbox One.
    3. Plug the power cable to your console. Then press the Xbox button on the front of your console to power it on.
    4. Check your mic and see if it works now.

    Method 4: Repair or replace your device

    If you have found hardware issues, or the methods above can’t help you, you need to get your devices (your Xbox One headset, console or controller) repaired or replaced. You can contact Microsoft support or the vendors of your devices and ask them for help if your devices are still under warranty.

    If the device warranty expired and the maintenance costs are too high, you may consider purchasing a new one. In this case, you can try Coupert, an automatic coupon finder & cashback, which helps you save more.

    Coupert is a free browser extension that tells you when there are coupons available for the site you’re on.

    Once you’ve signed up and installed the extension (for Chrome, Firefox, Edge and Safari), you just shop as you normally do. When you visit a site with available coupons, the extension will pop up an alert. You just click ‘Apply Coupons’, and it will try them all to find the one that gives you the best discount, then apply it for you automatically. So you get the best available discount without even lifting a finger!

    BONUS: The Coupert extension also gives you cash back each time you buy online. The extension will pop up when you check out at a participating store, and all you have to do is click ‘Activate’ to earn points on your purchase. Once you accumulate $10 worth of points, you can cash out to PayPal.


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    Xbox One Headset Review \u0026 Mic Test

    Set up and use the Xbox One Chat Headset

    Note The Xbox One Chat Headset is compatible with Xbox Series X|S consoles.

    Once you've connected your Xbox One Chat Headset to your Xbox Wireless Controller, you're ready to use it for in-game and party chat.

    Things to keep in mind:
    • The 3.5mm Xbox One Chat Headset only works with the Xbox Wireless Controller that features the 3.5mm jack, or when combined with the Xbox One Stereo Headset Adapter.
    • To use a chat headset on your PC, connect your controller using a USB or an Xbox Wireless Adapter for Windows 10, and connect your Xbox One Chat Headset directly into your controller.
    • The Xbox One Chat Headset is not supported when connected to a PC via Bluetooth.
    Number of Xbox controllers that can be simultaneously connected to an Xbox console or a Windows 10 PC:
    • Xbox Wireless Controller only – 8
    • Xbox Wireless Controller and Xbox Chat Headset – 4
    • Xbox Wireless Controller and Xbox Stereo Headset – 2

    Set up your Xbox One Chat Headset

    To attach your Xbox One Chat Headset to your Xbox Wireless Controller:
    1. Insert the audio dongle end of the headset into the bottom of the controller. Make sure that you insert the alignment prongs into the guide holes on either side of the jack.
    An illustration shows the audio dongle on the Xbox One Chat Headset, left, and the 3.5mm headset.
    1. Press firmly until the audio dongle snaps into place.
    2. Adjust the height of the headset earpiece so that it’s comfortable by simply sliding the earpiece up or down.
    3. Swivel the headset microphone boom so that the end is close to your mouth.
    An illustration shows the volume control and mute button on the Xbox One Chat Headset audio control.

    Volume controls: Separate volume-up and volume-down controls are on the right side of the connector.

    Mute: The mute button on the left side of the connector lets you mute yourself to prevent others from hearing you. To mute incoming audio, reduce the volume to an acceptable level.

    Need help troubleshooting your headset or chat audio? Go to:

    3.5mm chat headset controls

    Volume controls: A volume up/down dial is on the side of the audio controls. Simply scroll it up or down to your preference. You can also adjust your headset audio and mic monitoring by going to Profile & system > Settings > Devices & accessories. Select your controller and then select the audio option you want to use.

    An illustration shows the volume up/down dial on the side of the audio controls of the 3.5mm chat headset.

    Mute: The mute button is a slider button on the front of the audio controls. Slide it down to mute, and you will see an orange color on the controls. Slide it up to unmute, and you will see a green color on the controls.

    An illustration shows a finger sliding the mute button on the 3.5mm chat headset.

    Did this resolve the issue?

    Still need help?

    Request a call, chat online, and more.

    Contact times

    Phone support

    Monday to Friday: 6:00am-5:00pm PTSaturday to Sunday: 6:00am-5:00pm PT

    Web chat

    Monday to Sunday: 24 hours a day


    Mic xbox 1

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    How to FIX Microphone \u0026 Headset on Xbox One Not Working (Fast Method!)

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