Att internet 24 speed

Att internet 24 speed DEFAULT

AT&T Internet—stay connected

Get Wi-Fi® that delivers for work, school, and play

You need an internet connection that works for everyone in your family. Get AT&T Internet with strong, smart Wi-Fi in your entire home.¹

$45/mo. plus taxes & equip. fee
Price after $5/mo. AutoPay & Paperless billing discount (within 2 bills). $10/mo. equip fee applies. Incl. 1TB data/mo. $10 chrg. for each add'l 50GB (up to $100/mo.).† Geo. & svc. restr's apply. ¹Whole-home Wi-Fi connectivity may require AT&T Smart Wi-Fi Extender(s), sold separately. See offer details
Check availability

AT&T INTERNET

The speed you need at a price you’ll love

Count on reliable internet for all you do—every day.

  • Get steady speeds for everyone at home.¹
  • Browse, work, and stay connected with confidence.
  • Happily stream on your own screen plus connect multiple devices at once.²
1Based on wired connection to gateway.
2Number of devices depends on screen size/resolution.
Check availability

See available speed

$45plus taxes & equip. fee
Price after $5/mo. AutoPay & Paperless billing discount (within 2 bills). $10/mo. equip fee applies. Incl. 1TB data/mo. overage chrgs apply. Geo & svc restr's apply. See offer details

Frequently asked questions

  • Why AT&T home internet service?
    There are plenty of reasons to choose AT&T as your ISP (internet service provider.) AT&T Internet is #1 in customer satisfaction over other major cable Internet providers1. With AT&T you’ll also enjoy 99% reliability2 and experience fast speeds, even at peak times, when you need it most.
  • If I am currently an AT&T customer, what are AT&T’s best deals to purchase a new Internet plan or upgrade my current Internet plan?

    If you are an existing wireless customer, AT&T offers an exclusive deal on AT&T Fiber. You may save $240 per year on your internet service1 after locking in a low first-year rate.

    If you are an existing Internet customer, check if you are eligible to upgrade to AT&T Fiber to get ultra-fast internet at AT&T’s lowest price ever.

    1Each year after your first year of service.

  • Which AT&T Internet plan is the fastest?
    Internet 1000 is our fastest residential internet service3. It is the best option for heavy internet users, such as competitive gamers and telecommuters.
1Based on network availability. Connectivity may require AT&T Smart Wi-Fi Extender(s), sold separately. 2Claim based on 2017 - 2020 ACSI survey of customers rating their own internet service provider’s performance. 3Compatible device and online account registration required for HBO Max access. Additional fees and restrictions apply.  4Limited availability in select areas. May not be available in your area. Go to att.com/getfiber to see if you qualify. 5Internet speed claims represent maximum network service capability speeds and are based on wired connection to gateway. Actual customer speeds may vary based on a number of factors and are not guaranteed. Download speeds are typically up to 940Mbps due to overhead capacity reserved to deliver the data. Comparison of Internet 1000 wired upload connection speed to Xfinity, Spectrum & COX 1Gig and 1.2Gig service with uploads of 35 Mbps. Number of devices depends on screen size / resolution. For more information, go to www.att.com/speed101.

Get a price you’ll love and the reliability you deserve

These days, we use our home internet for everything from working from home to streaming our favorite movies. It’s something that most of us really depend on. That’s why it’s so important to get internet service that’s fast and reliable. Enjoy 99% reliability and strong Wi-Fi® connectivity throughout your entire home,1 so you can worry less. Plus, AT&T Internet is #1 in customer satisfaction over other major cable internet providers, four years in a row!2

Enjoy our superfast entertainment grade 1 GIG Internet with AT&T Fiber, now with HBO Max™ included3

AT&T Fiber4 delivers more bandwidth than cable. Our 1,000Mbps connection powers strong whole-home Wi-Fi for a faster internet experience. With unlimited internet data included and 25x faster upload speeds than cable, you can stream, work, video chat, and game on 12+ devices at once!5

Save money when you bundle your internet with AT&T TV

AT&T TVSM is the future of entertainment. It combines live TV programming such as news and sports with the on-demand streaming services we all love. Learn more about how to bundle your internet plan with an entertainment package from AT&T TV.

1Based on network availability. Connectivity may require AT&T Smart Wi-Fi Extender(s), sold separately. 2Claim based on 2017 - 2020 ACSI survey of customers rating their own internet service provider’s performance. 3Compatible device and online account registration required for HBO Max access. Additional fees and restrictions apply.  4Limited availability in select areas. May not be available in your area. Go to att.com/getfiber to see if you qualify. 5Internet speed claims represent maximum network service capability speeds and are based on wired connection to gateway. Actual customer speeds may vary based on a number of factors and are not guaranteed. Download speeds are typically up to 940Mbps due to overhead capacity reserved to deliver the data. Comparison of Internet 1000 wired upload connection speed to Xfinity, Spectrum & COX 1Gig and 1.2Gig service with uploads of 35 Mbps. Number of devices depends on screen size / resolution. For more information, go to www.att.com/speed101.
Sours: https://www.att.com/internet/

Internet 24--Can it deliver 18-24 mbps?

 Unfortunately, I've learned the hard way that many factors come into play when it comes to wireless or wired speeds.  ATT did an "upgrade" to its modums in August 2016.  Did everything reload properly?  Mine never did, and I needed a new modum.  Every tech told me I wasn't alone.

Has ATT checked your modem and UVerse outside and inside lines for possible issues like old/faulty cables (squirrel damage)?  And, if your ATT cables were like mine, wrapped around the house, rather than thru the basement as they should've been to start with, then you might ask them to look into that too.  Has ATT checked and tested the neighborhood cable junction box to ensure it's working and everything is set properly for you?  Has ATT told you there's an alternate 5GHZ setting that might help you?  There's a lot of wifi interference that could make the 5GHZ alternative better for you, and some interference might even be due to your neighbor's software devices (appliances included).

Oh, and you may find yourself in the position of being told by ATT that if you upgrade to the 44 mbps rate, that will help.  It might or might not do the trick immediately.  They WILL have to lay new cable that's suitable for that speed, so that's good.  But if they didn't thoroughly check and correct everything else first, you'll still get far less than what you're paying for.  To me, it seemed like a game to get customers to jump to the next speed, until I got to this level and wouldn't budge.  Finally, after about 6 visits, and lots of tweeking, we're good...for the moment!  I hope it lasts.  Good luck.

Sours: https://forums.att.com/conversations/att-internet-plans/internet-24can-it-deliver-1824-mbps/5defea01bad5f2f606a23b7f
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AT&T Internet 24

 /mo. for 12 months. Other charges may apply. Not all products, prices, and services available in all areas.

Special offer, call now: 
AT&T Internet Service

AT&T Internet 24 offers a reliable high-speed DSL internet connection that includes Wi-Fi! With download speeds of up to 24 Mbps, you can enjoy streaming online videos, movies, or episodes of your favorite shows, play online games, share photos, or download files without lagging or glitches! The AT&T Internet 24 plan offers enough bandwidth to easily share this connection with a few devices or users in your home. You'll also get email service and free access to the national AT&T Wi-Fi Hostpot network when you're away from home! Try AT&T Internet 24 risk-free for 30 days.

AT&T Internet In My Zip Code
Sours: https://internetprovidersbyzip.com/service/att-internet-24
How to fix slow internet speed on ATT router
at&t internet 24 vs 25

The internet has become an important part of every household and office. For this reason, multiple companies have started offering the internet, and AT&T is one of them. AT&T is famous for providing high-speed internet connection, and they have designed various plans. For this purpose, we are sharing information about AT&T internet 24 vs. 25 to help you out!

AT&T Internet 24 vs 25

AT&T Internet 25

Having ineffective access to the internet has become a huge issue for rural areas. AT&T is offering the AT&T internet 25 plan, which has been designed for the residents of rural areas. With this internet plan, the internet speed is incredibly steady, and the data cap is higher. There is a no-contract policy which means users can cancel the plan anytime they want.

The best thing about this plan is that it’s available in around 21 states, along with higher affordability. This plan is surely a blessing in disguise for people in rural areas because they have limited choices, and internet plans get expensive. As far as the internet speed is concerned, AT&T internet 25 has a download speed of up to 25Mbps while the upload speed is around 5Mbps.

Truth be told, AT&T has designed this plan to deliver high-speed internet at the less-saturated places. If compared to the internet plans available in urban areas, AT&T Internet 25 plan doesn’t have an impressive internet speed, but it fits the bill for rural areas. Truth be told, it’s great for people in rural areas because it only has slow DSL and satellite internet.

The internet plan promises to deliver a stable connection. As far as the data allowance is concerned, the AT&T internet 25 plan has a data allowance of 1TB and 1000GB. However, the users can increase the monthly data allowance with extra fees. The users can even pay for unlimited data. Similarly, if you apply for AT&T Bundle, unlimited internet is available without extra costs.

When you subscribe to AT&T internet 25, the users will get the internet equipment with a small monthly fee. AT&T is offering the combination of router and modem with the Wi-Fi gateway device. It’s best that you add the gateway because it will smoothen the internet connection. There are no annual contracts associated with this plan, so you can cancel whenever you want.

On the contrary, if you need to subscribe to AT&T TV and DirecTV, the users will need to sign the contract. With AT&T internet 25, the users will get access to HBO Max for free (the free subscription is only for thirty days). They are offering two installation options, such as self-install kit and self-installation options.

This plan is usually delivered through the AT&T IPBB network, which uses the combination of ADSL2, Ethernet, VDSL2, and G.Fast. This means that the internet connection is delivered through copper cable lines and fiber optic cables, hence better connectivity.

AT&T Internet 24

This internet plan by AT&T is designed to deliver the download speed up to 24Mbps while the upload speed is around 1.5Mbps. To be honest, the internet speed is pretty limited, but it’s great for people who cannot get any other wireless connection offer. AT&T’s internet 24 plan is designed to deliver 1TB of internet data on a monthly basis.

The differentiating factor is that this plan offers email services. When users subscribe to this plan, they can access the national Wi-Fi hotspot network of AT&T. As far as the email service is concerned, the users can use up to ten email account with unlimited storage. Also, it offers POP access, email forwarding, and SPAM guard features.

It is integrated with virus and spyware protection which offers promising protection from spyware, viruses, and adware. There is a professionally designed firewall protection that promises the highest standards of protection on the devices. AT&T internet 24 plan is integrated with a pop-up catcher that helps reduce the pop-up ads.

With the availability of the Wi-Fi gateway, the users can connect the wireless devices with stable connectivity. It has a monthly allowance of up to 1TB, which makes it suitable for people who need more internet. The plan is integrated with the AT&T internet security suite, which delivers high-end security for different devices. All in all, the plan has a 30-days money-back guarantee, so you try the plan before signing up for long-term!

Categories ComparisonSours: https://internet-access-guide.com/att-internet-24-vs-25/

24 speed internet att

Speed Tiers

Wired Internet


AT&T Speed TierTypeExpected Speeds††
DownloadUpload
Internet Basic 768IPBB0.80.4
Internet Basic 1.5IPBB1.51
Internet Basic 3IPBB31
Internet Basic 5IPBB51
Internet Basic 6IPBB61
Internet 10IPBB101
Internet 12IPBB121.5
Internet 18IPBB181.5
Internet 24IPBB243
Internet 25IPBB252
Internet 25IPBB255
Internet 45IPBB456
Internet 50IPBB5010
Internet 75IPBB758
Internet 75IPBB7520
Internet 100IPBB10020
Internet 500IPBB500100

AT&T Speed TierTypeExpected Speeds††
DownloadUpload
Internet 5Fiber55
Internet 10Fiber1010
Internet 25Fiber2525
Internet 50Fiber5050
Internet 100Fiber100100
Internet 300Fiber300300
Internet 500Fiber500500
Internet 1000Fiber940940

AT&T Speed TierTypeExpected Speeds††
DownloadUpload
FastAccess DSL Lite*, Fast Access DSL Direct Lite, High Speed Internet Basic, High Speed Internet Business Edition Basic**, High Speed Internet Business Edition Direct Basic**, FastAccess Business DSL Lite*, FastAccess Business DSL Direct LiteDSL0.7680.256
FastAccess DSL Ultra*, Fast Access DSL Direct Ultra, High Speed Internet Express, High Speed Internet Business Edition Express**, High Speed Internet Business Edition Direct Express**, FastAccess Business DSL*, FastAccess Business DSL Direct DSL1.50.256
FastAccess DSL Xtreme*, Fast Access DSL Direct Xtreme, High Speed Internet Pro, High Speed Internet Business Edition Pro**, High Speed Internet Business Edition Direct Pro**, FastAccess Business DSL Plus*, FastAccess Business DSL Direct Plus DSL30.384
FastAccess DSL XtremePro*, Fast Access DSL Direct XtremePro, High Speed Internet Elite, High Speed Internet Business Edition Elite**, High Speed Internet Business Edition Direct Elite**, FastAccess Business DSL 6.0, FastAccess Business DSL Direct 6.0 DSL60.512

†† Internet speed claims represent maximum network service capabilities. Actual customer speeds may vary based on a number of factors and are not guaranteed. Download and Upload speeds for Internet 1000 typically do not exceed 940 Mbps due to overhead capacity reserved for network management purposes. For more information, go to www.att.com/speed101.

Notes:

  • IPBB includes ADSL2+, VDSL2, G.Fast and Ethernet technologies delivered over a hybrid of fiber optic and copper facilities which provides subscribers with significantly faster download speeds compared to traditional DSL connections. All speed tiers are asymmetrical or the download/upload speeds are different.
  • AT&T Fiber is an ultra-fast broadband technology delivered over a fiber optic connection to the premises or to units within certain Multi-Dwelling Units (MDU). All speed tiers are symmetrical or the download/upload speeds are similar
  • FastAccess DSL" packages are available in: AL, FL, GA, KY, LA, MS, NC, SC and TN

Fixed Wireless Internet

Fixed Wireless services provide qualified households and small businesses with high-speed Internet service via LTE technology, an outdoor antenna and indoor Wi-Fi Gateway

DownloadUpload
Fixed Wireless Internet(10/1)At least 10MbpsAt least 1Mbps

Notes:

  • Service performance may be affected by your proximity to a cell site, the capacity of the cell site, the number of other users connected to the same cell site, the surrounding terrain, radio frequency interference, applicable network management practices, and the applications you use.

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Sours: http://att.net/speedtiers
AT\u0026T Fiber 100 Internet Speed Test Miami FL 100% Fiber Internet!

AT&T Internet Plans & Services - Stay Connected

AT&T INTERNET SERVICES
Say hello to your new internet
Explore AT&T Internet plans and see what’s available in your area.
Geographic & service restrictions apply to AT&T Internet services. Reliability claim excludes DSL. Based on network availability.
Check availability

What can you get with AT&T Internet service?

  • Over 99% reliability1 to stream, surf, play, and download.
  • AT&T Smart Home Manager app for your Wi-Fi® network and connected devices.2
  • Wi-Fi Hotspots to stay connected at 30,000+ hotspots nationwide.3
1Excludes DSL. Based on network availability.
2AT&T Smart Home Manager is available to AT&T Internet service customers with a compatible AT&T Wi-Fi Gateway. Limited to home Wi-Fi network.
3Wi-Fi enabled device required. Other restrictions apply. See www.attwifi.com for details and locations.
AT&T Internet plans powered by AT&T Fiber®
Limited availability. May not be available in your area.
Expected download speed*Price**Best for
INTERNET 1000940Mbps$60/mo. plus taxes & equip. feeConnected homes, serious online gamers, and home office power users.
INTERNET 500500Mbps$45/mo. plus taxes & equip. feeMultiple users who binge, stream, and share large files.
INTERNET 300300Mbps$35/mo. plus taxes & equip. feeStreaming HD videos, online gaming, and large file sharing.
* Speed/time examples are estimates and based on wired connection to gateway. Internet speed claims represent maximum network service capability speeds and based on wired connection to gateway. Actual customer speeds are not guaranteed and may vary based on several factors. For more information, go to www.att.com/speed101.

** Prices plus taxes & equip. fee. Price after $5/mo. AutoPay & paperless billing discount (within 2 bills). $10/mo. equip. fee applies. Ltd. availability/areas. See offer details

Frequently asked questions

  • What are the different types of internet services?
  • Does internet service require a contract?
    No, AT&T Internet plans do not require a contract.
  • What is the cheapest internet service?
    Prices for internet will vary based on your region, service, and provider. For AT&T customers, plans start at $39.99 when bundled with a TV package. For this price, you’ll get the fastest internet speed that AT&T offers in your area.

Get a price you’ll love and the reliability you deserve

From our superfast 1 GIG Internet with AT&T Fiber1 to reliable rural service from AT&T Fixed Wireless Internet, AT&T can provide the internet service that’s perfect for you. Enjoy 99% reliability,2 plus AT&T Internet is rated #1 in customer satisfaction over other major cable internet providers four years in a row!3

Check out our entertainment grade 1 GIG Internet with AT&T Fiber, now with HBO Max™ included4

AT&T Fiber® delivers more bandwidth than cable. Our 1,000Mbps connection powers strong whole-home Wi-Fi® for a faster internet experience. With unlimited internet data included and 25x faster upload speeds than cable, you can stream, work, video chat, and game on 12+ devices at once!5 View this map to find out if AT&T Fiber is available in your area.

1Limited availability in select areas. May not be available in your area. Go to att.com/getfiber to see if you qualify.

2Based on network availability.

3Claim based on 2016 - 2019 ACSI survey of customers rating their own internet provider’s performance.

4Compatible device and online account registration required for HBO Max access. Additional fees and restrictions apply.

5Internet speed claims represent maximum network service capability speeds and are based on wired connection to gateway. Actual customer speeds may vary based on a number of factors and are not guaranteed. Download speeds are typically up to 940Mbps due to overhead capacity reserved to deliver the data. Comparison of Internet 1000 wired upload connection speed to Xfinity, Spectrum & COX 1Gig and 1.2Gig service with uploads of 35 Mbps. Number of devices depends on screen size / resolution. For more information, go to www.att.com/speed101
Sours: https://www.att.com/internet/internet-services/

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Performance Characteristics

What factors affect the performance of my mass market broadband internet access service?

AT&T offers many mass market broadband internet access service options, each of which may have a different service capability speed. The term speed is commonly used as a shorthand way to describe the capacity at which a particular mass market broadband internet access service can transmit data. This capacity is typically measured in the number of kilobits, megabits or gigabits that can be transmitted in one second (Kbps, Mbps or Gbps). Some applications, like a short email without attachments or basic web browsing, do not require high service capability speeds to function optimally. Other activities, like transferring large data files, can be performed faster with higher-speed services. Your service capability speed may not be suitable for some applications, particularly those involving real-time or near real-time, high-bandwidth uses such as streaming video or video conferencing.

Because service performance varies on an end-to-end basis, AT&T’s service capability speeds are limited to, and measured between, your location and a point on AT&T’s network, which constitutes only one segment of the end to end transmission path connecting your location to internet websites or content providers. End-to-end performance of your service depends on a variety of factors, including: the number of subscribers simultaneously using the network; customer location; destination and traffic on the internet; Wi-Fi connectivity; the capabilities and performance of your Local Area Network (LAN); interference with high frequency spectrum on your telephone line; wiring inside your premises, office or apartment; the capacity or performance of your devices or modem; the server with which you are communicating; internal network management factors (including overhead, which refers to the various control and signaling data required to achieve the reliable transmission of internet access data); and the networks you and others are using when communicating.

AT&T offers a wide variety of services to its customers over AT&T's network infrastructure including Voice over Internet Protocol (VoIP), Internet Protocol (IP)-video, unified messaging, Voice over LTE (VoLTE), enterprise networking, public safety (including FirstNet), and national security services. These services share AT&T’s network infrastructure and may rely on network practices to assign different levels of priority dynamically or statically. Use of these services may affect the availability of network resources for broadband internet access services, and thus the performance of that service. For example, your service may be interrupted, delayed, or otherwise limited in the event of a disaster or emergency, or during periods of congestion, to accommodate the needs of national security and emergency preparedness personnel. In addition, although AT&T engineers its network to accommodate all users and user types based on a variety of factors, including average and anticipated peak usage of the network, many factors cannot be anticipated or are outside of AT&T’s control. These factors can impact the availability of network resources for mass market broadband internet access services at any particular time. Consequently, AT&T does not guarantee the performance of your service on an end-to-end basis.

Other factors that are relevant to specific services include, but are not limited to, the following:

  • Wired Services. Service performance may be affected by the wiring inside your premises, the distance between your premises and an AT&T central office, the capabilities of the device you are using to access the service, and the applications you use. For customers making use of in home Wi-Fi to connect to wired services, service performance may also be affected by a device's distance from the in home Wi-Fi antennae, the technology used by the Wi-Fi antennae to broadcast the in home Wi-Fi signal, the technology used to broadcast the Wi-Fi signal in the device being used, the number and activity level of devices connected via Wi-Fi at any given moment and features unique to the design and construction of your premises. In addition, to provide our U-verse TV customers with a consistently high-quality video service, the speed of AT&T broadband internet access service may be reduced when a customer is using his or her U-verse TV service in a manner that requires high bandwidth. Please click here for our AT&T Internet Terms of Service.

  • Mobile Services. Service performance may be affected by your proximity to a cell site, the capacity of the cell site, the technology at the cell site, the number of other users connected to the same cell site and the services they are using, the surrounding terrain, use inside a building or a moving vehicle, radio frequency interference, your mobile data plan, the capabilities of your device, applicable network management practices as discussed on this page, and the applications you use. In addition, AT&T has designed its wireless services to provide our customers with a high-quality voice experience during simultaneous voice and data sessions, which may affect data performance, including but not limited to a temporary reduction in speed to minimize the likelihood of dropped calls.

  • Nationwide Wi-Fi Hotspot Services. Wi-Fi hot spots are generally provided at a given site on behalf of the business owner or operator for the benefit of their patrons. It is common practice that the internet access is shared between both the business’ patrons and the business’ operational traffic. In some instances, business operational traffic may be prioritized to minimize the potential impact on critical communications, such as credit card processing. This prioritization may intermittently impact the speed available. Additionally, service performance may be affected by your proximity to a Wi-Fi hot spot, the capacity of the Wi-Fi equipment at the hot spot, the number of other users connected to the same site, the composition of the building where the hot spot is located (wood, concrete, etc.), radio frequency interference, the capabilities of your Wi-Fi capable device, the internet connection to the Wi-Fi hot spot, per-user bandwidth limits used to provide fair internet access at a hot spot, and speed tier options made available at the hot spot.

Where can I find information about the performance of my mass market broadband internet access service?

Because many different factors can affect the performance of your mass market broadband internet access service, AT&T does not guarantee specific performance levels (such as of speed or latency) for our mass market broadband internet access services. We strive to manage our network to provide you optimal performance. The performance you can expect to receive from the mass market broadband internet access services we offer is described below.

Speed

  • Wired Service.

    • AT&T offers mass market wired broadband internet access services in discrete speed tiers. Our mass market wired broadband internet access customers should expect to see service capability speeds consistent with the median speed of the speed tier of their service plan. PLEASE NOTE: The median speeds denote midpoints of speed values observed over a period of time, therefore there is an equal probability of any particular observed speed falling above or below the median speed at any given point of time.
    • Please click here for a list of our wired service offerings and expected speeds. To find out which speed tier is well-suited for the types of applications you use most often, please click here.
    • The table below sets forth data showing the expected and actual 24-hours median download and upload speeds for AT&T’s mass market wired broadband internet access services, by transport technology type and speed tier. The “Expected Speed” for each Internet speed tier is the anticipated, theoretical speed, based on network design and engineering. “Actual Speeds” reflect the median of speed tests conducted by AT&T using a software tool installed on the AT&T provided home router for a statistically valid sample of the applicable speed tier which then measures network performance between the home router to the closest AT&T Internet access point to the applicable customer. Please note that customer applications’ throughput can be 3-5% lower than “Actual Speeds” due to IP/Ethernet packet framing overhead.
AT&T Speed TierTypeExpected Speeds (in Mbps)Actual Speeds (in Mbps)
DownloadUploadDownloadUpload
Internet Basic 768IPBB0.80.40.70.3
Internet Basic 1.5IPBB1.50.41.50.3
Internet Basic 3IPBB3.01.03.70.9
Internet Basic 5IPBB5.01.06.10.9
Internet Basic 6IPBB6.01.06.90.8
Internet 10IPBB10.01.011.21.1
Internet 12IPBB12.01.013.81.1
Internet 18IPBB18.01.020.60.9
Internet 24*IPBB24.05.029.54.9
Internet 25IPBB25.02.026.81.9
Internet 25IPBB25.05.030.96.3
Internet 45IPBB45.06.053.36.0
Internet 50IPBB50.010.056.912.9
Internet 75IPBB75.08.085.48.0
Internet 75IPBB75.020.083.821.8
Internet 100IPBB100.020.0104.821.8

*Small % of the 24Mbps speed tier customer population will observe lower speeds than the actuals disclosed in this table due to limitations in the capacity of the copper cable used to offer the service.

IPBB includes ADSL2+, VDSL2, G.Fast and Ethernet technologies delivered over a hybrid of fiber optic and copper facilities which provides subscribers with significantly faster download speeds compared to traditional DSL connections. All speed tiers are asymmetrical or the download/upload speeds are different.

In certain areas where AT&T has accepted Connect America Fund Phase II funding, IPBB includes internet delivered via bonded pair ADSL2+. Notwithstanding the results reported above, this configuration is designed to deliver download speeds of at least 10 Mbps and upload speeds of at least 1 Mbps.

AT&T Fiber is an ultra-fast broadband technology delivered over a fiber optic connection to the premises or to units within certain Multi-Dwelling Units (MDU). All speed tiers are symmetrical or the download/upload speeds are similar.

AT&T Speed TierTypeExpected Speeds (in Mbps)Actual Speeds (in Mbps)
DownloadUploadDownloadUpload
Internet 5Fiber5.05.06.65.9
Internet 10Fiber10.010.013.211.9
Internet 25Fiber25.025.033.029.7
Internet 50Fiber50.050.065.959.9
Internet 100Fiber100.0100.0132.3118.4
Internet 300Fiber300.0300.0396.7356.5
Internet 500Fiber500.0500.0662.3614.6
Internet 1000Fiber1 Gbps*1 Gbps*992.6911.4

*Expected Speed reflects Internet 1000 service delivered using a BGW320 Home Gateway connected directly to the AT&T Fiber network via a Fiber Jack and a SFP ONT with customer connectivity via the 5Gbps ethernet LAN port. Home routers connected via a 1Gbps WAN ethernet port and/or devices connected via a 1Gbps LAN ethernet port experience IP/Ethernet framing overhead limitations based on the restrictions of the 1Gbps ethernet port, resulting in an estimated max throughput of 940Mbps on download and upload speeds.

AT&T DSL is a legacy internet access service based on Asynchronous Transfer Mode (ATM) digital subscriber line (DSL) technology. The legacy nature of the technology involved means that AT&T cannot test “Actual Speed” for AT&T DSL using the same software tool described above for IPBB and Fiber. As a result, the reported information for AT&T DSL speed tiers in the table below comes from data compiled by AT&T from the measured ATM DSL sync rates. AT&T DSL ”Actual Speeds” are estimated to be 85% of the measured sync rate, based on accepted industry standards assuming a 15% overhead rate compared to measured ATM DSL sync rates.

Code snippet: Broadband CSS

AT&T DSL Speed TierTypeExpected Speeds (in Mbps)Actual Speeds (in Mbps)
DownloadUploadDownloadUpload
FastAccess DSL Lite*,
Fast Access DSL Direct Lite,
High Speed Internet Basic,
High Speed Internet Business Edition Basic**,
High Speed Internet Business Edition Direct Basic**,
FastAccess Business DSL Lite*,
FastAccess Business DSL Direct Lite
DSL0.7680.2560.6530.218
FastAccess DSL Ultra*,
Fast Access DSL Direct Ultra,
High Speed Internet Express,
High Speed Internet Business Edition Express**,
High Speed Internet Business Edition Direct Express**,
FastAccess Business DSL*,
FastAccess Business DSL Direct
DSL1.50.2561.2750.218
FastAccess DSL Xtreme*,
Fast Access DSL Direct Xtreme,
High Speed Internet Pro,
High Speed Internet Business Edition Pro**,
High Speed Internet Business Edition Direct Pro**,
FastAccess Business DSL Plus*,
FastAccess Business DSL Direct Plus
DSL30.3842.550.326
FastAccess DSL XtremePro*,
Fast Access DSL Direct XtremePro,
High Speed Internet Elite,
High Speed Internet Business Edition Elite**,
High Speed Internet Business Edition Direct Elite**,
FastAccess Business DSL 6.0,
FastAccess Business DSL Direct 6.0
DSL60.5125.10.435
  • Fixed Wireless Service. AT&T’s mass market fixed wireless broadband internet access service provides qualified households and small business with internet access service using LTE technology, an outdoor antenna affixed to the customer’s premises and an indoor Wi-Fi gateway. The service is designed to provide high speed access to the internet with download speeds of at least 10 Mbps and an upload speed of at least 1 Mbps. It does not impose a maximum speed limit, and thus provides customers with the highest speed available at the customer’s location and at a given point of time. Service performance may be affected by the customer’s proximity to a cell site, the capacity of the cell site, the number of other users connected to the same cell site, the surrounding terrain, radio frequency interference, applicable network management practices, and the applications used. As with wired services, customers making use of in home Wi-Fi to connect to fixed wireless broadband services may see their service performance affected by a device's distance from the in home Wi-Fi antennae, the technology used by the in home Wi-Fi antennae to broadcast the Wi-Fi signal, the technology used to broadcast the Wi-Fi signal , the number and activity level of devices connected via Wi-Fi at any given moment, and features unique to the design and construction of the customer’s premises.

    • The table below sets forth data showing the expected and actual download and upload speeds for AT&T’s mass market fixed wireless broadband internet access service. The “Expected Speeds” for Fixed Wireless Internet is the designed minimum speeds, based on network design and engineering. “Actual Speeds” for Fixed Wireless Internet reflect a range of speed tests conducted by AT&T using a software tool installed on the AT&T-provided home router for a statistically valid sample of AT&T’s fixed wireless customer population. The tool measures network performance between the closest AT&T Internet access point and the customer.
 TypeExpected Speeds (in Mbps)Actual Speeds (in Mbps)
DownloadUploadDownloadUpload
Fixed Wireless Internet (LTE)IPBB10 Mbps1 Mbps10 – 91 Mbps1 – 15 Mbps
  • Mobile Service.  Some AT&T mass market mobile broadband internet access services limit access to certain network technologies or impose a maximum speed limit, which is outlined in the applicable data service plan, subject to the factors and the network management practices that can affect network performance, discussed above. Other plans provide access to all available network technologies and provide customers with the highest speed available from the network at a particular location and at a given point of time based on the capabilities of the customer's device, subject to the factors and network management practices discussed above. In addition, some service plans include maximum data transmission rates for video and/or other data traffic. For example, the now grandfathered AT&T Unlimited Choice plan originally limited data transmission rates to 1.5 Mbps for video and 3.0 Mbps for other data traffic. Similarly, some AT&T plans provide customers a monthly per line allotment of mobile hotspot/tethering usage after which the data transmission rate for tethered data for that device will be limited to a significantly slower speed (e.g., 128 Kbps) for the remainder of the bill cycle, as set forth in the terms of the plan.

    • In no case does AT&T guarantee particular minimum speeds for its mass market mobile broadband internet access services. Speeds available are affected by many different factors that can impact wireless network performance as discussed above. Based on data compiled by AT&T through crowd-sourced speed tests, AT&T expects customers will typically experience the following speeds, subject to location, device, and other factors as discussed above (the range reported is based on the 25th to the 75th percentile, which means that the 25th percentile lower bound is the value below which 25% of the test readings were, and the 75th percentile upper bound is the value below which 75% of the test readings were):
TechnologyDownload Range (in Mbps)Upload Range (in Mbps)
3G/4G (HSPA/HSPA+)
2.3 – 7.00.4 – 1.3
4G LTE14.8 – 64.82.9 – 12.9
5G46.2 – 140.46.6 – 23.1
  • Nationwide Wi-Fi Hotspot Service. AT&T's mass market Wi-Fi broadband internet access service is designed to provide customers with the highest speed available from the network at any given point in time, subject to the many different factors discussed above that can affect network performance. AT&T's Wi-Fi services generally support the IEEE 802.11n/ac standard, with some AT&T locations also supporting the IEEE 802.11a/b/g standard. Although the IEEE 802.11 a/b/g/n/ac standards have theoretical maximum speeds ranging from over 10 Mbps to over a gigabit per second, actual Wi-Fi service speeds will be substantially lower than the theoretical maximum speeds which describe the physical throughput rate including Wi-Fi protocol communications; the result is that the theoretical maximum speed a customer can receive is 40%-50% of the quoted Wi-Fi standard speed. In addition to the factors discussed above, the actual speed experienced over Wi-Fi will depend in part on the speed of the connection between the Wi-Fi hotspot and the destination the customer wants to reach on the internet, which may be significantly below the theoretical maximum speed of the service. For more information about AT&T's mass market Wi-Fi broadband internet access services, please click here.

Latency

Latency, also known as delay, is the amount of time from when a data packet is sent to when it is received. For mass market broadband internet access services, latency is usually expressed as the round-trip time in milliseconds (ms) that it takes for a data packet to travel between two end points on the internet (from point A to point B and then back to point A). Some applications, such as email, can tolerate a substantial amount of latency without any noticeable impact on the application's performance. Other applications, such as real-time video conferencing, require lower latency levels to function properly. End-to-end latency reflects the cumulative effect of the individual latencies that occur along the end-to-end network path.

Although latencies can vary due to several factors, including some beyond AT&T's control, mass market broadband internet access service customers can typically expect the following round-trip latencies when accessing the internet:

  • Wired Service.

    • The table below sets forth data showing the median of actual latency for AT&T’s mass market wired broadband internet access services, by transport technology and speed tier.
    • Actual latency reflects the median of latency tests conducted by AT&T using a software tool installed on the AT&T provided home router which measures network performance to the closest AT&T Internet access point to the customer.
AT&T Speed TierTypeLatency
ms
Internet Basic 768IPBB52.7
Internet Basic 1.5IPBB52.6
Internet Basic 3IPBB49.2
Internet Basic 5IPBB46.2
Internet Basic 6IPBB49.8
Internet 10IPBB43.1
Internet 12IPBB46.3
Internet 18IPBB45.5
Internet 24IPBB42.5
Internet 25IPBB36.4
Internet 25IPBB36.7
Internet 45IPBB41.0
Internet 50IPBB38.6
Internet 75IPBB37.1
Internet 75IPBB43.2
Internet 100IPBB37.6
  • Please note that IPBB includes ADSL2+, VDSL2, G.Fast and Ethernet technologies which provides subscribers with significantly faster download speeds compared to traditional DSL connections. All speed tiers are asymmetrical or the download/upload speeds are different.
  • AT&T Fiber is ultra-fast broadband technology delivered over a fiber optic connection to the premises or to units within certain Multi-Dwelling Units (MDU). All speed tiers are symmetrical or the download/upload speeds are the same.
AT&T Speed TierTypeLatency
ms
Internet 5Fiber18.1
Internet 10Fiber24.4
Internet 25Fiber19.5
Internet 50Fiber17.2
Internet 100Fiber16.6
Internet 300Fiber15.8
Internet 500Fiber10.3
Internet 1000Fiber12.3

AT&T DSL is a legacy internet access service that uses Asynchronous Transfer Mode (ATM) digital subscriber line (DSL) technology, and relies on equipment discontinued by the manufacturer. As a consequence, AT&T cannot deploy the software tool described above to test “Actual Latency” for AT&T DSL services. Nor can we test “Actual Latency” using other methods, which would require real-time access to subscribers’ remote gateways. Nonetheless, based on the most recent latency performance data from 2017 and 2018 for these services, we expect that latency performance for AT&T DSL services do not vary from that of AT&T’s comparable IPBB services, reported above. Subscribers to AT&T DSL services may test the performance of their service connections at https://www.speedtest.net/, or other third party speed test sites.

  • Fixed Wireless Service.

    • The table below sets forth data showing the actual latency of AT&T’s mass market fixed wireless broadband internet access service. Service performance may be affected by the user’s proximity to a cell site, the capacity of the cell site, the number of other users connected to the same cell site, the surrounding terrain, radio frequency interference, applicable network management practices, and the applications used.
 Actual Latency
Fixed Wireless Internet (LTE)44ms
  • Mobile Service:

    • Based on data compiled by AT&T through crowd-sourced performance tests, AT&T expects customers will typically experience the following latency, subject to location, device, and other factors as discussed above (the range reported is based on the 25th to the 75th percentile, which means that the 25th percentile lower bound is the value below which 25% of the test readings were, and the 75th percentile upper bound is the value below which 75% of the test readings were):

    TechnologyLatency Range in milliseconds
    3G/4G (HSPA/HSPA+)52 – 96
    4G LTE29 – 46
    5G25 – 41

  • Nationwide Wi-Fi Hotspot Service.
    • Approximately 10 to 250 milliseconds

Sours: https://about.att.com/sites/broadband/performance


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