Vision Manual.pdf - Active Staff
VingCard Vision 5.1
Vision Version 5.1
© Copyright 2005 VingCard AS. This document contains information proprietary to VingCard AS and shall
not be reproduced, transferred to other documents or disclosed to others or used for any purpose other
than for
which
it is furnished without the prior written permission of VingCard AS
VingCard, VingCard
Vision and Da Vinci by VingCard are registered trademarks of VingCard A.S
Other brands and their products are trademarks or registered trademarks of their respective holders and should
be noted as such.
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VingCard Vision 5.1
CHAPTER 1 : INSTALLATION....................................................................................................7
OVERVIEW OF INSTALLATION..........................................................................................................7
INSTALLATION ON STANDARD PC NETWORK..................................................................................7
OVERVIEW.......................................................................................................................................7
INSTALLING THE NETWORK.............................................................................................................8
INSTALLING VINGCARD VISION ....................................................................................................9
SETTING AND CHECKING ACCESS RIGHTS AND USER PERMISSIONS ..............................................14
Background...............................................................................................................................14
Indications of User permission problems .................................................................................14
How To Set Up User Permissions For VISION ........................................................................15
Testing the VISION Network for Correct User Permissions.....................................................17
If there is still a problem...........................................................................................................18
INSTALLING MICROSOFT ACTIVESYNC. ........................................................................................18
ENABLING AUTOMATIC LOGON IN WINDOWS NT / 2000 / XP........................................................18
Setting Automatic Logon Manually...........................................................................................18
Setting Automatic Logon Automatically ...................................................................................19
Automatic Logon Security Issues ..............................................................................................19
SET UP VISION SUB-NETWORKS USING VC_NET.INI......................................................................19
UNINSTALLING VINGCARD VISION .............................................................................................20
CHAPTER 2 : SYSTEM OVERVIEW.........................................................................................21
WHAT'S NEW IN VISION 5.1.........................................................................................................21
VC 3000 VS. VISION TERMINOLOGY ...........................................................................................22
SYSTEM COMPONENTS ..................................................................................................................23
The Door Locks.........................................................................................................................23
Remote Controller.....................................................................................................................24
Multi Output Controller (MOC)........................................................................................25
Mag-stripe Encoders.................................................................................................................25
Smartcard Encoders .................................................................................................................25
VISION Software ......................................................................................................................25
Lock Link ..................................................................................................................................26
BASIC SYSTEM OPERATIONS .........................................................................................................26
Override Criteria ......................................................................................................................27
Flexibility/Configurability ........................................................................................................27
Lock Modes...............................................................................................................................27
Keycard Types ..........................................................................................................................28
Sections.....................................................................................................................................28
Common Doors.........................................................................................................................28
Void-list.................................................................................................................................28
Time-control .............................................................................................................................28
Unique User Identification .......................................................................................................29
User Groups..............................................................................................................................29
Cylinder for Mechanical Override (Optional)..........................................................................29
System Events............................................................................................................................30
Lock Readout ............................................................................................................................30
Other Functions........................................................................................................................30
SYSTEM CONFIGURATION EXAMPLES............................................................................................32
Single User System....................................................................................................................32
Multi User System.....................................................................................................................32
PMS Interfaced System .............................................................................................................32
PMS Integrated System.............................................................................................................32
PMS Display Modes..................................................................................................................32
THE VISION LICENSING AGREEMENT ..........................................................................................33
Single Licenses..........................................................................................................................33
Multiple Licenses ......................................................................................................................33
VISION Basic and VISION Advanced.......................................................................................33
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CHAPTER 3 : PLANNING THE SYSTEM.................................................................................36
OVERVIEW OF SYSTEM PLANNING.................................................................................................36
WORKSHEET EXAMPLES................................................................................................................38
Defining Time Tables................................................................................................................38
Defining Common Doors ..........................................................................................................40
Keycard Type Worksheet (Defining Doors that are not Common Doors) ................................41
Defining User Groups...............................................................................................................46
Defining System and Lock Parameters .....................................................................................50
Defining Software Access Groups ............................................................................................55
BLANK WORKSHEET FORMS..........................................................................................................55
Time Tables Worksheet.............................................................................................................56
Common Doors Worksheet .......................................................................................................57
Keycard Type Worksheet ..........................................................................................................58
User Group Worksheet .............................................................................................................59
System Parameters Worksheet..................................................................................................60
Software Access Groups Worksheet..........................................................................................61
CHAPTER 4 : USING LOCKLINK.............................................................................................62
LOCKLINK OVERVIEW ...................................................................................................................62
INSTALLING THE VISION LOCKLINK SOFTWARE..........................................................................63
Quick Start Guide .....................................................................................................................63
Defining regional settings.........................................................................................................63
Setting clock..............................................................................................................................64
Removing old LockLink version................................................................................................64
Defining PC connection............................................................................................................65
Installing Microsoft ActiveSync ................................................................................................65
Installing VISION LockLink......................................................................................................75
LOADING LOCK DATA FROM VISION WORKSTATION ....................................................................79
STARTING THE LOCKLINK .............................................................................................................82
LOCKLINK FUNCTIONS ..................................................................................................................84
Docking the LockLink Pocket PC .............................................................................................85
Programming locks...................................................................................................................85
Uploading program and data to locks ......................................................................................85
Reading events..........................................................................................................................87
Downloading events from a lock...............................................................................................89
Viewing downloaded events......................................................................................................90
Unlocking doors with the LockLink ..........................................................................................91
Setting the Daylight Saving Time in the locks...........................................................................94
Recording LockLink log............................................................................................................95
Exiting LockLink.......................................................................................................................95
CHAPTER 5 : USING VISION MODULES................................................................................96
HOW TO EXIT THE VISION SYSTEM................................................................................................97
MAIN MENU OF VISION MODULES ..............................................................................................97
SYMBOLS AND BUTTONS ......................................................................................................98
HOW PASSWORDS WORK......................................................................................................99
HOW KEYCARDS AND LOCKS WORK..................................................................................99
SYSTEM SETUP MODULE .............................................................................................................101
SYSTEM SETUP SCREEN......................................................................................................101
VISION LICENSE SETTINGS ................................................................................................102
LOCKS WIZARD ....................................................................................................................103
KEYCARD TYPES WIZARD...................................................................................................125
USER GROUPS WIZARD ......................................................................................................141
SETTING SYSTEM PARAMETERS........................................................................................156
SETTING SYSTEM ACCESS ..................................................................................................182
GUEST KEYCARDS MODULE........................................................................................................187
WHAT THE GUEST KEYCARDS MODULE DOES ..............................................................187
QUICK GUIDE TO USING THE GUEST KEYCARDS MODULE........................................187
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CHECKING IN/PRE-REGISTERING GUESTS .....................................................................189
HOW TO CHECK IN A GUEST TO CONNECTING ROOMS (SUITES) ..............................194
HOW TO CHECK IN A CONFERENCE LEADER STYLE GUEST.......................................196
CHECKING OUT A GUEST ..................................................................................................197
CHANGING THE CHECKOUT DATE OR TIME..................................................................199
ADDING EXTRA GUESTS TO ROOMS ...............................................................................200
REPLACING LOST OR STOLEN KEYCARDS ......................................................................202
VIEWING THE INFORMATION ON A GUEST KEYCARD..................................................203
VERIFYING THE INFORMATION ON A GUEST KEYCARD ..............................................204
EMPLOYEE KEYCARDS MODULE .................................................................................................207
WHAT THE EMPLOYEE KEYCARDS MODULE DOES ......................................................207
QUICK STEPS TO USING THE EMPLOYEE KEYCARDS MODULE .................................208
COMPARISON OF KEYCARDS MADE FROM EMPLOYEE ROOMS MODULE ...............209
ADDING AN EMPLOYEE TO THE EMPLOYEE KEYCARDS MODULE............................209
REPLACING EMPLOYEE KEYCARDS.................................................................................212
CHANGING EMPLOYEE INFORMATION ...........................................................................216
REMOVING AN EMPLOYEE FROM THE VISION SYSTEM ...............................................218
VIEWING EMPLOYEE INFORMATION ...............................................................................220
EMPLOYEE ROOMS MODULE .......................................................................................................224
WHAT THE EMPLOYEE ROOMS MODULE DOES ............................................................224
QUICK GUIDE TO USING EMPLOYEE ROOMS MODULE...............................................225
COMPARISON OF KEYCARDS MADE FROM EMPLOYEE KEYCARDS MODULE.........226
MAKING AN EMPLOYEE ROOMS KEYCARD.....................................................................226
MAKING A ONE-SHOT KEYCARD.......................................................................................230
ADDING EMPLOYEE ROOMS KEYCARDS.........................................................................230
REPLACING A LOST OR STOLEN EMPLOYEE ROOMS KEYCARDS ...............................231
CHANGING AN EMPLOYEE ROOMS KEYCARD ...............................................................232
REMOVING EMPLOYEE ROOMS KEYCARDS FROM THE VISION SYSTEM ..................234
VIEWING THE INFORMATION ON AN EMPLOYEE ROOMS KEYCARD.........................235
VERIFYING THE INFORMATION ON AN EMPLOYEE ROOMS KEYCARD .....................236
SPECIAL KEYCARDS MODULE .....................................................................................................238
WHAT THE SPECIAL KEYCARDS MODULE DOES ...........................................................238
QUICK GUIDE TO USING SPECIAL KEYCARDS MODULE .............................................239
FAIL-SAFE KEYCARDS.........................................................................................................240
LOCK-OUT AND UNDO LOCK-OUT KEYCARDS ..............................................................247
PASSAGE MODE KEYCARDS...............................................................................................248
VOID-LIST KEYCARDS .........................................................................................................250
READ-OUT CARDS ...............................................................................................................252
SERVICE KEYCARDS............................................................................................................253
VERIFYING SPECIAL KEYCARDS .......................................................................................253
SYSTEM USERS MODULE.............................................................................................................255
What the System Users Module Does .....................................................................................255
Quick Guide to Using the System Users Module ....................................................................255
ASSIGNING ACCESS TO EMPLOYEES................................................................................256
Changing System User information for an employee .............................................................260
REMOVING SYSTEM ACCESS FROM AN EMPLOYEE ......................................................261
VIEWING EMPLOYEE INFORMATION ...............................................................................262
BACKUP MODULE........................................................................................................................263
WHAT THE BACKUP MODULE DOES................................................................................263
QUICK STEPS TO USING THE BACKUP MODULE...........................................................264
HOW TO BACKUP DATA......................................................................................................264
HOW TO UNPACK DATA THAT HAS BEEN BACKED UP.................................................266
HOW TO RESTORE A BACKUP USING RESTORER...........................................................266
HOW TO RESTORE UNPACKED BACKUP DATA..............................................................267
THE RESTORER SCREEN.....................................................................................................268
LOCKLINK MODULE....................................................................................................................270
PROGRAMMING LOCKS......................................................................................................270
WHAT THE LOCKLINK MODULE DOES ............................................................................271
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UNLOCKING DOORS WITH LOCKLINK.............................................................................273
REPORTS MODULE.......................................................................................................................277
WHAT THE REPORTS MODULE DOES ..............................................................................277
HOW TO PREVIEW, PRINT AND SAVE REPORTS .............................................................278
AVAILABLE SYSTEM REPORTS...........................................................................................279
AVAILABLE LOCK REPORTS...............................................................................................285
GLOSSARY OF TERMS ..................................................................................................................290
FREQUENTLY ASKED QUESTIONS................................................................................................292
CHAPTER 6 : PMS INTERFACE..............................................................................................293
ABOUT INTERFACING VISION WITH A PMS .................................................................................293
HOW TO USE THE PMS SYSTEM ...................................................................................................293
WHERE TO FIND DETAILED INFORMATION ON THE VISION PMS INTERFACES ..............................293
SPECIFIC PMS ISSUES IN ‘MIXED CARD’ PROPERTIES...................................................................293
Making keycards.....................................................................................................................293
Verifying keycards ..................................................................................................................294
CHAPTER 7 : NETWORK ENCODER SETUP.......................................................................295
GAREK NETWORK ENCODERS ......................................................................................................295
Hardware Overview................................................................................................................295
Switch Positions......................................................................................................................295
How to Set Up (or change) the TCP/IP Address.....................................................................298
KDE SERIES 493X NETWORK ENCODERS .....................................................................................308
Hardware Overview................................................................................................................308
How to Set Up (or change) the TCP/IP Address.....................................................................309
Full setup Step by Step............................................................................................................313
LS100 SERIAL SERVERS...............................................................................................................322
NETWORKING XAC SMART CARD ENCODERS.............................................................................335
Using Sena Technologies ‘Hello Device’ ...............................................................................335
Using SAN People Model E88 Etherpad ................................................................................335
CHAPTER 8 : BATCH MODE...................................................................................................337
1.1. INTRODUCTION................................................................................................................337
1.2. INSTALLATION.................................................................................................................337
1.3. SYSTEM OVERVIEW.........................................................................................................338
PMS integration and interface................................................................................................338
1.4. COMMUNICATION............................................................................................................339
Communication PMS – VISION..............................................................................................339
Communication VISION - Magnetic card encoder................................................................339
1.5. OPERATION OF THE VISION SYSTEM IN BATCH MODE....................................................340
Producing / modifying single cards in batch mode.................................................................342
Batch Mode File Formats .......................................................................................................342
CHAPTER 9 : IMPORT EXPORT............................................................................................344
1.6. INTRODUCTION................................................................................................................344
1.7. GENERAL INFORMATION..................................................................................................344
Visual representation of how the Import/Export process works .............................................345
Moving guests to the main VISION database .........................................................................345
The Import Screen...................................................................................................................347
The Export Screen...................................................................................................................348
CHAPTER 10 : USING NBS ENCODER ..................................................................................349
INTRODUCTION............................................................................................................................350
HOW TO SET UP A VISION SYSTEM TO USE NBS ENCODERS.......................................................351
HOW TO SET UP NBS ENCODERS FOR USE WITH VISION............................................................353
Information sent from VISION to NBS....................................................................................353
Setting up NBS to use the information ....................................................................................354
CHAPTER 11 : CUSTOM CARD ENCODING & MACE ......................................................358
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WHAT IS MACE? ........................................................................................................................358
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Chapter 1 : Installation
Overview of Installation
VingCard VISION is installed in networked environments. It can be installed in
• A standard Windows PC network. See Section 2 of this installation guide.
Installation on Standard PC Network
Overview
VingCard VISION can be installed on a single PC or on a system with several PCs
connected together in a network. VISION can either use a dedicated network, or work over
an existing network at the installation property.
In a networked system, all workstations use the same database. The PC that runs the
database is referred to as the VingCard server. All other PCs are referred to as workstations.
Each PC has access to its own locally connected devices and also to all of the networked
encoders and printers.
Each PC in the network must have a unique identification. Those identifications are the
computer names as seen from the network. The computer names used by VingCard VISION
are STATION_000, STATION_001, and so on up to STATION_099. The PC set up as the
server is by default STATION_000, although the VISION installation program allows any
computer to be set up as the server.
Encoder
STATION_002
Encoder
Figure 1.
STATION_001
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Ethernet
Locklink
Printer
STATION_000
It is recommended that installation of VingCard VISION is carried out in the following
order
:
• Install and configure the network, first on the server then on each workstation.
• Install VingCard VISION first on the server then on each workstation.
Data
VingCard Vision 5.1
• Set and Check network access rights and user permissions
• Install Microsoft ActiveSync on any PCs that will communicate with LockLink
• Enable automatic network logon
if required (Windows NT / 2000 / XP only)
• Set up VISION sub-networks using vc_net.ini - if required (for example where two
hotels, each with
their own VISION installation share a common corporate
network)
Installing the Network
STEP 1: Selection of network
PCs and Operating Systems.
VingCard VISION can run under the following operating systems (OS): Windows
98,
Windows NT (4.0 or later), Windows 2000, Windows XP.
If possible, the VingCard Server in networked systems should use one of the more stable
operating systems (NT, 2000 or XP).
STEP 2. Cabling
Connect all workstations with the type of cabling required by your network cards.
STEP 3: Install cards.
If you are using VingCard VISION Workstations (see picture) go to Step 3.
If you have only one PC in your system, go to Step 3.
Otherwise, carry out this step, first on the server, then on each workstation.
If the PC does not have a network card installed, obtain a network card
compatible with
Microsoft Network peer-to-peer connections and install it according to the vendor's
instructions. Normally this involves
opening the computer enclosure and installing the card
in a free slot, or insertion of a PCMCIA network card in a PCMCIA slot. Restart the PC and
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VingCard Vision 5.1
let Windows configure itself automatically
(Plug And Play). If Windows is not able to do
this automatically, check the documentation for your network card. You will probably have
to use
the Add New Hardware wizard from within Control Panel.
Importa nt note : If you are using network hubs to link one or more PCs in the VISION
network, check that the Duplex settings for your network cards are compatible with those for
your hubs. Mismatches
here can cause very slow performance. The Duplex settings (if
present for your adaptor) can be found under:
Start /Settings/Control
Panel/Network/Adaptors/Configure/Advanced.
STEP 4:
Configure network protocols.
Carry out this step first on the server, then on each workstation.
Each PC running VISION needs
• TCP/IP protocol installed
• File and Printer Sharing for Microsoft Networks enabled
• A unique computer name set.
You can either use STATION_000 etc, another
naming convention or simply the existing computer names set up on an existing
network.
• A unique IP address. You can either allocate these yourself or allow the network
to
set them (via DHCP). In either case, all IP addresses must be on the same subnet
IP addresses can be found by typing IPCONFIG at the command prompt.
If one or more IPX/SPX protocols are installed, then remove them if you are sure they are
not needed. They are not needed
in a VISION only system. You must NOT remove them if
you will be installing VingCard VISION on a system already using Netware
Windows must be restarted before any changes you make to network / TCP/IP settings take
effect. Select Yes if Windows asks if you want to restart your computer.
Installing VingCard VISION
You will need your installation CD and License codes (delivered with VISION).
STEP 1 Run the Version 5.1 installation program, V51Install.exe
Carry out this step, first on the server,
then on each workstation. For PCs already set up
with different l evels of Windows user, make sure you log on with Administrator rights before
runn ing the
install program.
Follow the
instructions presented by the installation program and select appropriate options.
NOTE 1:
Upgrading old VISION installations
•
Pre Version 3.1installations
When installing on a server with an existing Version 2, Version 3.0 or Version 3.01
VISION installation, you must first convert to Version 3.1. First make a backup of
the existing (v2, 3.0 or 3.01) database, then run the VISION 3.1 installation
program V31Install.exe, selecting ‘Keep Database’ when prompted. You do not
need to install any V3.1 Service Releases.
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VingCard Vision 5.1
Once
your database is at Version 3.1, the Version 5.0 installation program can
automatically convert it.
Version 3.1 through to Version 5.0 installations
When your VISION installation is one of the above, you can upgrade directly to
Version 5.. Select ‘Keep Database’ when prompted and the database will be
upgraded in line with VISION 5.1 requirements. It is strongly recommended that a
backup of the old database
is taken before installation of V5.1.
Special Note when Upgrading from Version 3.1
After selecting ‘Keep Database’ you will be prompted to select a default Lock Type
(for example ‘9V Classic’ or ‘9V Presidio Combo’). If your property uses more
than one of the lock types listed, you should select the most common lock type as a
default and then, after installation
is complete, use VISION > Setup > Locks >
Lock Groups > Change Existing in order to allocate the other lock types to the
relevant doors.
You will then be asked to select a default Card Family, either mag- stripe, memory
card or smartcard. You should select the type of keycard that your property will
predominantly use. If your property will use more than one of the card family
types listed, you should select the most common type as a default (normally but not
always mag-stripe) and then, after installation is complete, use VISION > Setup >
User Groups > Change Existing in order to allocate the other card
families to the
relevant user groups.
smartcard : a card which uses a memory chip to store information and additionally
has built in processing power.
memory card : a card which uses a memory chip to store information but has no
built in processing power.
Note that VingCard dual reader (‘Combo’) locks can read mag-stripes, memory
cards and smart cards. User groups that need access to these locks should be
assigned either the mag-stripe or the smartcard card families.
There are a small number of VISION locks (Marketed as ‘VC3000 Smart Card’)
that can only read memory cards – not smartcards. The only time a user group
should ever be allocated the ‘memory card’ card family is when the property is
equipped with these locks and mag-stripe access is not desired.
Changing a previous server to a workstation
When installing on a workstation that was previously a server, any old version
databases found are deleted.
• DaVinci installations
DaVinci databases are NOT automatically
converted by VISION installation.
NOTE 2: When prompted for the installation type
For the server, select the appropriate type:
• Peer Server: the
server will contain the database and the VingCard VISION
program.
• Database server: the server will contain the database only. In this case, VISION
cannot be run on the server, only remotely
via workstations.
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• Workstation: the VISION program will be installed, configured to access the
database on the VISION Server.
NOTE 3: When installing on a Workstation
In order that VISION can access the data base on the VISION Server you will be prompted
to enter the name of the VISION Server PC. If upgrading the entry will default to the
VISION Server name previously used. For new installations, you must know and type the
Computer
Name of the VISION Server PC. The method of viewing or changing a Computer
Name is operating system dependant. Refer to Windows help from the start menu and look
up ‘Computer Name’.
NOTE 4: Installing a ‘Construction’ database
The initial installation (construction) at a Hotel can be done with a pre-programmed
‘construction’ facility code and can be based on simple pre-made database, sufficient for use
at the construction stage.
The construction database can be selected (as an alternative to ‘Demo’ or ‘Empty’) from the
VISION installation program. When VISION is operating with a Construction database,
indication is given on the
Log In Screen. You will not need to enter any License codes.
These will be delivered at a later date – at which point VISION must be re-installed using
them.
***** New feature in Version 5.0 *****
When operating with a Construction Database, VISION gives you the opportunity to make
Construction Keys. Go to Special Cards module after installing VISION. There are two
options available : make master keys (where the same cards work in all locks) or make
individual keys for each lock.
The Construction Keys you make will work in newly delivered 4.5V locks. To use
them,
power up the newly fitted lock and insert one of the Construction Keys – a master or
individual
key depending on whether you want the lock to have its own key or not. The lock
will learn the special Construction Key code on the card and flash green. After this, this key
will work in the lock UNTIL THE LOCK IS PROGRAMMED WITH REAL
DATA
USING LOCKLINK
When VingCard provides the final facility code you need to reinstall VISION and LockLink
using this facility code. Then you can set up the final database and OVERWRITE the locks
with the new data (including facility code), without the necessity to disconnect a battery for
resetting the lock.
To utilize the Construction OVERWRITE functionality you must check the construction
lock check box on the system tab of LockLink.
When the check box is checked, locks with the Construction Facility Code will be updated
with the new Facility Code (the one newly
uploaded from VISION to locklink).
NOTE 5: When prompted to select between standard and batch mode
Batch mode is a specialist mode of operation where VISION creates output files that are
read by third party software in order to make keycards on batch encoder / printers. Some
cruise line companies use batch mode. Only select batch mode installation if you are
installing at one of these installations, otherwise, select ‘standard’ (the default).
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Further details of batch mode are available in Chapter 8 of the VISION Manual.
STEP 2. Make ‘VISION’ folder available by Sharing
Carry out this step on the Server only.
Note: For Windows 2000, NT or XP servers, the installation program
will carry out this step
for you, granting Full Control access to All Users. If you want to restrict
the group of users
with access to the VISION folder you can adjust these settings after installation.
Double click My Computer on the desktop. Right-click on the icon for the folder where
VISION is installed. Click Sharing. Click Shared as: and fill in Share name: for your
shared folder. The name must be VISION. (The Comment: field is optional.) Set Sharing
permission to Full control for all users that will run the Vision program.
If you encounter
problems while setting up Sharing, see ‘Sharing folders’ in Windows
Help. The window
should now look similar to this (example is from Widows NT):
Click OK. Note that the icon for the VISION folder has changed.
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STEP 3. Make local printers available over the network
Carry out this step on all stations that are directly connected (serial or parallel cable) to a
printer that you want to be shared by other VISION stations.
Install the printer to the local PC. Go to the Windows printer folder (Start button > Settings
> Printers). Right-click the printer you want to share and then click Sharing. Select Shared
as: and fill in Share name: for your shared printer. The name can be HewlettPackard 400,
for example. (The Comment: field is optional.) Click OK and the printer's icon will be
changed.
Shared drive Printer folder Shared printer
STEP 4. Set up a default printer for each VISION station
Carry out this step on all stations that you wish to view, save or print VISION reports from.
Go to the Windows printer folder (Start button > Settings > Printers). Consider the printer
that you want to be the default for the particular VISION station. If it is not listed, use the
Add Printer option to add it. Select the printer from the list of those available and set it as
default (Select from list, right click, Set as default).
STEP 5. Hiding the taskbar
This step is optional. If desired, carry out this step, first on the server, then on each
workstation.
The taskbar (normally at the bottom of the screen) can be hidden clicking Start
button/Settings/Taskbar. Then check the Auto Hide box and click OK.
STEP 6. Autostart of VingCard VISION.
This step is optional. If desired, carry out this step first on the server, then on each
workstation.
After successful installation of a peer server or server, the VISION database server will start
each time Windows is started.
If you want the VISION program to start automatically when Windows is started, you need
to prepare this manually. To do this click Start button/Settings/Taskbar and then click the
Start menu, Programs tab. Click the Add button. In the Command line: field now type
c:\VISION\VISION.exe (or use a different path if you installed to a folder other than
c:\VISION). Click the Next button and now double-click the StartUp folder. In the field
Select a name for the shortcut: type VingCard VISION and then click the Finish button.
Click OK.
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Setting and Checking Access Rights and User permissions
Background
Access rights and user permission issues are becoming increasingly significant to the
operation of networked VISION installations as windows networks continue to migrate
towards NT/2000/XP solutions.
The most relevant issues are
• Folder sharing and associated permissions
Can prevent access to server files if incorrectly set. Sharing and sharing
permissions are relevant to all Windows versions. For Windows NT and later,
sharing is correctly set during VISION installation. However, it might be
incorrectly changed later. For Windows 98, sharing must be set up manually as
described previously.
• Registry Permissions
Can prevent VISION from retrieving and using important path information if
incorrectly set. Registry permission is only relevant to Windows NT and later and
is correctly set during VISION installation. However, it can be incorrectly changed
later.
• Network User accounts and permissions
Can prevent access to server files if incorrectly set and also problems with time
synchronisation. For multi-user systems, suitable users for operating VISION must
be set up manually.
Indications of User permission problems
User permission problems can show themselves in the following ways in a VingCard
VISION system
Unable To Store Facility Code Message
When starting VISION, a message is displayed: “Unable to store facility code. Check
that….” VISION continues to partially operate, but certain functionality is unavailable. For
example, attempts to make a Guest key will provoke the message “License limit exceeded’
This problem can be caused by problems with
• Folder Sharing
• Registry Permissions
• Network User Accounts and Permissions
VISION Locklink module cannot access lock files
From a workstation, when you select the VISION Locklink module a message is displayed
‘File Not Found’. When you press ‘OK’ a more detailed error message appears in red text in
the ‘Status’ panel.
This problem can be caused by problems with
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• Folder Sharing
• Registry Permissions
VingCard Vision 5.1
• Network User Accounts and Permissions
VISION does not complete a backup
The error message ‘Error: did not complete the backup!!!’ is received when attempting to
make a backup or when running an autobackup. Either the backup path cannot be
determined from the registry (due to insufficient registry permission) or the specified path
can be determined but not written to by the currently logged on user.
This problem can be caused by problems with
• Folder Sharing
• Registry Permissions
• Network User Accounts and Permissions
Workstation does not act on Time Synch message
A VISION station (usually the server) issues a time synch command as determined by set up
settings but one or more other stations do not synchronize their time.
This problem can be caused by problems with
• Network User Accounts and Permissions
How To Set Up User Permissions For VISION
Folder Sharing
The main VISION folder on the VISION server must be shared.
For Windows NT, 2000 & XP, the share is automatically made during installation.
For Windows 98 sharing has to be set manually. The process for this is described at step 2 of
the ‘Installing VingCard VISION’ instructions.
You can check the share on the VISION server by using Windows explorer / My Computer,
selecting the main VISION folder, right clicking, selecting Sharing and observing the share
properties. They should be as outlined at Step 2 of the ‘Installing VingCard VISION’
instructions. If they are not, change them.
Registry Permissions
This is relevant to any PC on the VISION network running Windows NT, 2000 or XP.
VISION automatically sets the correct registry permissions during installation - but it is
important that you were logged on with an administrator password during installation.
You can check and change these settings at the VISION server and at each workstation as
follows:
The following steps assume that all VISION users belongs to the group "Everyone".
• Logon to the PC with Administrator access rights.
• Select Start > Run.
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VingCard Vision 5.1
• Type regedt32.exe + to run the 32 bit Registry Editor.
• Select "HKEY_LOCAL_MACHINE"
• In the registry key tree, open the "SOFTWARE" key.
• Locate and highlight the "Vingcard" subkey.
• Select the menu option Security|Permissions...
• Check the option "Replace Permission on Existing Subkeys"
• Verify that the group "Everyone" is listed in the member group listbox. If not, press
ADD and add it to the list.
• Double-click the group "Everyone".
• Check the "Full control" radio-button and press OK.
• Press OK and select "Yes" to the question to confirm the changes.
• Exit the Registry Editor.
Repeat the process for each affected NT, 2000, XP PC running VISION SW.
Network User Accounts and Permissions
This is relevant to any workstation on a VISION network where the server is either
Windows NT, 2000 or XP.
Access to the server
Log on to each workstation using a typical user account for staff that will use VISION. Use
Network neighborhood (or equivalent) to locate the server machine. Highlight and double
click. If you gain access to the machine, then network permission is not a problem; if you
are prompted for a user name and/or password, it may be. In order for VISION to work you
need to log on to the server from the workstation.
If this is the problem, the best way to solve it permanently is to create compatible user
accounts (same username and password) on the server and workstation PCs. In this way, the
username and password that you type to log on to the workstation is also used to gain access
to the server with no additional input required.
There are two basic ways to tackle this:
• Set up one account on the server, an equivalent account (same user and password)
on each workstation and always log into each workstation with that account when
using VISION.
• Set up multiple accounts on each workstation (in line with the property’s policy)
and mirror each on the VISION server.
Simple example: put the server and all workstations on a common workgroup (such as
‘VingCard’). Create a user ‘VISION’ on the server and assign a password. Now create user
accounts with the name ‘VISION’ and the same password on all workstations. Log on to
workstations using the ‘VISION’ accounts. You can also log onto the server with the
‘VISION’ account but it is not essential. The important thing is that the server receives any
valid username/password combination from the workstation.
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VingCard Vision 5.1
For more complex networks, possibly involving domain servers etc. things may be more
complex. However, the basic theory is the same: try to find or set up a workstation account
that automatically provides access to the shared VISION folder on the server. The final
solution chosen must take account of other User / traceability issues relevant to the property
where the VISION network is installed.
Note that on Windows 98 PCs, you may want to activate multiple users (in order to
automatically supply a username and password to the VISION server). You can do this via
Control Panel > Passwords > User Profiles, check the ‘All users can customize….’ Tab.
When you restart, use the new username and password to login. This will create the new
user.
Note also that with a Windows XP server, if you set up a user without a password (which is
allowed) and then try and log on and connect through Win 98/NT/2000 workstations using
the same username but leaving the password blank, you will not be connected. Therefore, it
is necessary to define and use a non-blank password.
Local Rights necessary in order for Time Synch to work
For the VISION time synchronization function to work each workstation running VISION
must be logged in with sufficient user rights to allow the date / time to be modified.
You can check this for each relevant user. If you can’t change date / time via Control Panel,
then VISION will not be able to change it either. You must then increase User Rights.
Under Windows 2000, Standard User will work, Restricted User will not.
Under Windows NT, Power User will work, User will not.
Avoid Windows password (Windows 98 only).
For Windows 98 the very first time you start up Windows you might be asked to enter a
password for Windows (as opposed to the network). VingCard VISION is protected by its
own password system, therefore a Windows password is unnecessary.
To disable the windows password you must replace the existing password with an empty
password. To do this click Start button/Settings/Control Panel/Password/Change Window
Password. In this dialog, enter your existing password and leave the fields for New password
and Confirm new password empty. Click OK.
Testing the VISION Network for Correct User Permissions
To test the VISION network for correct permissions.
• Log on to the server using the username and password that will normally be used.
Start VISION.
• Log on to each workstation using a typical ‘lowest permission’ user at each.
• Start VISION at each PC and check that the ‘Unable to store facility code….’
Message is not displayed.
• Use setup to send a time synch message from the server to all workstations and
check that they all act on it.
• Perform a backup from each workstation (or a representative selection) saving the
backup files on the server machine.
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If there is still a problem
VingCard Vision 5.1
If you have checked folder sharing, registry permissions and user access rights but you still
suspect an access / permission problem you can also try the following :
Use server IP address instead of computer name
This can be tried on any operating system and for any version of VISION – but only where
the server IP address is fixed (not dynamically allocated using DHCP).
At the workstation, Start > Run > Regedit.
Navigate to HKEY_LOCAL _MACHINE\Software\VingCard\VISION
Change VISIONNetPath value from \\servername\VISION format to \\Ipaddress\VISION
(for example \\172.16.30.100\VISION )
Installing Microsoft ActiveSync.
Any VISION PCs – server or workstations – that will be used to transfer data to and from
the LockLink need Microsoft ActiveSync to be installed.
Microsoft ActiveSync is delivered along with VingCard LockLink units. Details of how to
install it are given in Chapter 4 (LockLink) of this manual.
Enabling automatic logon in Windows NT / 2000 / XP.
Automatic logon allows users to avoid the network login after a PC is started. In effect, this
may mean that they avoid having to remember a suitable Windows password that is different
to their VISION password.
Automatic Logon may be needed for users who do not share computers and wish to quickly
log onto a network. Automatic Logon may also be used for networks who have one default
logon for their users.
Setting Automatic Logon Manually
To configure Windows NT / 2000 / XP to automatically login will require the registry to be
edited and the following instructions to be carried out.
• Run Regedit32.exe
• Open the following key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Winlogon
• Within the above key enter the values normally entered into the following values:
DefaultDomainName
DefaultUserName
DefaultPassword
• If DefaultPassword is not present to create a new value click Edit, choose Add
Value. In the Value Name field type DefaultPassword. Select REG_SZ for the Data
Type. In the String field type your password and save changes.
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VingCard Vision 5.1
• In addition if no DefaultPassword string is specified, Windows NT automatically
changes the value of the AutoAdminLogon key from 1 to 0, thus disabling
AutoAdminLogon feature.
• From the Edit menu, choose Add Value. Enter AutoAdminLogon in the Value
Name field. Select REG_SZ for the Data Type, enter 1 in the string field and save
your changes.
• Finally if DONTDISPLAYLASTUSERNAME value is set to 1, Autoadminlogon
does not function.
To bypass the automatic logon in the future press and hold the SHIFT key as the computer is
booting.
Setting Automatic Logon Automatically
It is also possible to set automatic logon using the Microsoft TweakUI program which can
be installed into Control Panel. TweakUI is freely available on the internet and DOES work
with all windows versions up to and including XP. Install TweakUI then use Help for
instructions.
Automatic Logon Security Issues
For Windows 98/NT using auto logon can be a security risk, as the DefaultPassword is
stored in plain text in the registry.
In Windows 2000, if you use the TweakUI program TweakUI Logon tab to set the registry
entries, the DefaultPassword value name is NOT created at the Winlogon key. Instead, a
value name, using the REG_DWORD data type, is created at
HKEY_LOCAL_MACHINE\SECURITY\Policy\Secrets\DefaultPassword. This data
value is encrypted and NOT viewable.
In Windows XP the password is also encrypted if you use TweakUI, although not at the
registry location mentioned for Win 2000.
Set up VISION sub-networks using vc_net.ini
If you have more than one VISION installation connected to the same corporate network,
you may wish to isolate the installations from each other to guard against unwanted
interaction. You can do this by editing the vc_net.ini file on each PC.
VC_NET is a program that runs in the background on all PCs where VISION is running. It
handles network communication between VISION stations. The VC_NET program uses a
simple, one-entry INI file, vc_net.ini in order to allow networked PCs to mask out broadcast
messages. This file is used by the VC_NET program to create a 'virtual network'. VC_NET
programs with a specific 'Site Value' will only receive messages from other VC_NET
programs that have the same Value specified in this file. If this file does not exist, the default
Site Value will be '1'.
The contents of a typical file VC_NET.INI are as follows :
[Site]
Value=1
Therefore, if a PC with Value=1 in its vc_net.ini file broadcasts a message, only other
networked PCs that also have Value=1 in their own vc_net.ini files will act on the message.
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VingCard Vision 5.1
Different 'sub-networks' can therefore easily be created by setting 'Value' to other values.
This must be done on all PCs, not just the server.
For example, when a command is sent from Restorer.exe to shutdown all VISION stations,
only those with a matching value in VC_NET.INI will be shut down.
Uninstalling VingCard VISION
To uninstall VingCard VISION:
Select Start > Settings > Control Panel > Add/Remove Programs.
Select VISION from the list of installed software, and click Change/Remove.
Follow the instructions in the Uninstall program to uninstall VingCard VISION
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VingCard Vision 5.1
Chapter 2 : System Overview
What's New in VISION 5.1
Support for VingCard’s new, 4.5 Volt combo locks
The release of Vision 5.1 coincides with the release of the new, 4.5 Volt Classic combo lock. Vision 5.1,
together with LockLink V3.1, supports these new locks as well as the 4.5 Volt mag stripe locks and all
existing 9 Volt lock types.
Individual End Times for Employee Cards
When using the new 4.5V locks, Employee keycards within the same User Group can have different end
times (expiry date). This makes it possible to issue (and easily extend) short duration keycards to short term
workers while still providing longer duration cards to permanent staff.
Individual End Times for Guest Cards
When using the new 4.5V locks, Guest keycards within the same room can have different end times (expiry
date) and privileges (for example common door access).
Low Battery Inhibit
When using the new 4.5V combo locks : selected employee keycard types can be prevented from entering a
room when the lock batteries are low (yellow flash). In this way, maintenance staff will be more reliably
notified when batteries need changing – before they reach the inhibit level (red flash).
System setup Reports
New reports have been designed to give installers and operators a detailed, clear description of the database
configuration. A front sheet is provided to allow ‘signing off’ after installation. Access to setup reports can
be restricted to selected access groups.
Reports in PDF format
Vision reports can now be saved in PDF format as well as text and RTF
POS information on Memory and Smart cards
Vision can now encode the equivalent of mag card track 1 and track 2 information onto Memory and Smart
cards. The information can be sourced from Vision Setup, the PMS or via MACE.
USB Encoders
Vision can now be set up to drive mag card encoders via USB ports as well as serial.
Production Parameters in Lock Reports
The header for lock reports from 4.5V locks has been extended to show detailed lock specific information.
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VingCard Vision 5.1
VC 3000 vs. VISION Terminology
Many new VISION users are familiar with the terminology used in the VC 3000 system.
The following table indicates the new terms for the following:
VC 3000 Name VISION Name
1 Access Point Common Door
2 User Type Keycard Type
3 MOC Lift Controller/MOC
4 Guest Sections Suite/Connected Rooms
5 Internal Mode Control Lock Open Time Table
6 Room Type
Guest
Others
7 Lock Type
VingCard
Customise
Lock Group
Guest Door Locks
Custom
Lock Motor Type
VingCard
Custom
8 Country Code Not necessary – Windows
setting is used
9 CPU Keyboard Time-Out
and Device Time-Out
Workstation Time-Out
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System Components
The Door Locks
VingCard Vision 5.1
VISION 5.0 supports the full range of VingCard electronic locks : 4.5 Volt Classic, 9 Volt
Classic, DaVinci, and Presidio.
General Lock Features
• When a guest occupies a room, their complete privacy is insured by extracting a
deadbolt. The deadbolt can only be retracted from outside the room with the (metal)
Emergency Key (for locks with cylinders), a keycard with authorized deadbolt
override, or with the LockLink.
• Both the deadbolt and latch bolt can be retracted by use of a keycard authorized for
deadbolt override. If no deadbolt override is assigned to the card, the indicator on
the outside escutcheon, just above the card insertion slot, displays a yellow light
when the card is inserted.
• The lock can always be opened by pressing the inside handle even if the deadbolt is
extracted. This serves as an emergency exit.
• VC3000 Classic and DaVinci locks have an option for metal cylinders to be fitted.
Presidio locks never have metal cylinders. On locks with a cylinder, a metal
emergency key (EMK) key operates the cylinder and overrides the deadbolt. If the
deadbolt is thrown, turn the key 360 degrees to retract the deadbolt, then turn an
additional 120 degrees to retract the latch. Only a metal EMK key can extend a
deadbolt from outside a room.
• A new guest card automatically locks out the keycard of the previous guest. This is
accomplished by assigning a start time to the card. When the card is issued, the
system writes the present time onto the card.
The DAVINCI lock
With a powerful processor and extensive memory capacity, the
DAVINCI lock is capable of managing information from both
mag-stripe and Smart Cards simultaneously. This allows you to
maximize the operational benefits of both technologies and
provides for seamless system upgrades in the future.
DAVINCI's all-brass escutcheon features a uniquely designed
upsert reader that provides user-friendly operation, as well as
unparalleled protection from dust, moisture and tampering. A
soft but highly visible LED communicates lock operation and
status to the user. With surface mounted electronics for easier
installation and maintenance, the DAVINCI lockset also meets
the most stringent physical security and fire requirements.
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VingCard Vision 5.1
The VC3000
Classic lock
VingCard VC3000 Classic electronic locks have been
carefully designed and engineered to our own exacting
standards, in order to provide the quality you need to secure
your valuable property and guests.
Operated with a highly reliable magnetic stripe keycard
system, the VingCard Classic lock offers a number of unique
safety and operational features,
yet they are exceptionally
easy to operate and maintain. With over 15 years of proven
performance in thousands of hotels throughout the world,
VingCard Classic electronic locks continue to set the
standards in the industry.
The Presidio
lock
Remote
Controller
The Presidio lock combines VingCard’s uncompromising
standards of security, durability, quality and reliability with
an attractively affordable price.
In this case, the lock controller is mounted in a box with a remote
controlle r board, which in turn controls an opening device. An
external power supply powers the remote
controller. The following
additional functions are implemented:
• Alarm output which is activated when the door is
forced open (no power to strike) or tampering.
• Strike powered via relay
• Egress switch
Alarm triggering and Anti Tail Gating via door switch (reed switch).
The
additional functions are implemented on an additional printed
circuit board.
The remote controller can be recessed or mounted as a box to a wall
or other surface.
The remote controller shown is the VingCard classic.
Page 24
Multi Output Controller (MOC)
VingCard Vision 5.1
The Multi Output Controller is designed for controlling access to up
to 7 external devices. A typical installations is inside lifts (connected
to the lift electronics) or outside lifts (connected to the call button
electronics.) The function of a MOC is to activate up to 7 relay
outputs when a keycard is inserted. The relay outputs may be
connected to external devices. The activation is based on the
information on the access bit map on the keycard.
Programming of the unit is done via the LockLink.
The remote controller shown is the VingCard classic.
Mag-stripe Encoders
Mag-stripe encoders can be Single Track or Multi Track
and can receive encoding information either via RS232
serial communications or direct from the VISION
network using TCP/IP protocol. Serial encoders can also
be networked by use of an intermediate serial server
(such as the M200i) which converts from TCP/IP to
RS232. The information used in the locks is encrypted
and placed on track 3. Multi track encoders can also
read and write information in standard ASCII format to
tracks 1 and/or 2. A typical application is when a pointof-sale
(POS) system needs to identify the keycard for a
direct billing to an account.
Smartcard Encoders
Smartcard encoders are networked by use of an
intermediate serial server (such as the M200i) which
converts from TCP/IP to RS232.
As well as the extra security inherent with Smartcard
technology, the extra memory capacity allows extra
information – from or to the locks, or provided by third
party partners – to be stored alongside the key-operation
data.
VISION Software
The VISION software comes on a CD. The software can be installed on any PC running
Windows 98, 2000, NT or XP.
Hardware Requirements
Most common brand PCs that meet the requirements for Windows 98, 2000, NT, XP can be
used.
One PC must be used as the server. The server differs from the workstation in that it stores
the data. Otherwise, the server and the workstations are the same regarding the VingCard
VISION program.
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VingCard Vision 5.1
Remember that you must have a sufficient number of COM ports to support serial
encoders directly connected to PCs, the LockLink, and any RS232 PMS interface.
The requirements for the PCs are:
o Windows 98/NT/2000/XP
IBM PC or 100% compatible
Lock Link
Windows 98/2000/NT SP4 or later/XP
64 MB RAM
2 GB HD space
CD-ROM drive
2 COM ports
The LockLink consists of two primary components:
A small palm top Windows CE/Pocket PC
compatible computer
The Contact Card for insertion into the locks – and
if necessary the Power-up unit (old 9Volt
Classic locks only)
The LockLink brings information from VISION
database to the locks when the system is started for the
first time (configuration and initialization) and brings
information from the lock to VISION when a Lock
Read-out is examined. The read-out information is also
available directly from the LockLink where it can be
viewed on the display screen.
The LockLink can also be used to unlock a door if the
lock's battery is discharged. In order for LockLink to
unlock doors, the LockLink must be authorized from
VISION in advance. The selected rooms can then be
opened during the following hour.
Basic System Operations
One of the main advantages of the VISION system is the ability to encode of keycards to
assign new access as well as to automatically remove access from older keycards. When a
new guest keycard is inserted in the lock, the former guest’s keycard is automatically
"overridden" and can no longer open the lock. The keycard is only valid for a specified
number of days (determined when the keycard is encoded) so that even if another guest is
not assigned to the same room or suite, the keycard would no longer be able to open the lock
after the expiration date.
Employee keycards work in parallel with the guest keycards. The employee keycards also
are valid only for a specified amount of time. However, it is usually for a longer time than a
guest keycard. Employee keycards are normally issued for access to one or several sections
of rooms, depending on the hotel's needs, but keycards for bellboys can easily be encoded to
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VingCard Vision 5.1
allow access to individual rooms, like guest keycards. Employee access keycards do not
override guest keycards and therefore do not affect a guest's access.
Override Criteria
The process of having a keycard automatically override (invalidate) an existing keycard is a
unique and patented feature of the VISION system.
The Override Criteria is normally determined by "Issue Time" (when the keycard was
encoded.) An exception to this would be for situations such as cruise ships that issue
keycards in advance. In this situation, they would probably want to use the "Start Time"
(when the keycard becomes valid) rather than the Issue Time to be used as the Override
Criteria.
To allow maximum product flexibility, a keycard can also be set up NOT to override another
keycard. Keycards can even be set up to override themselves, resulting in a keycard that can
only be used once (for example for a repairman to be able to enter a guest room once.)
Keycard Issue Time as override criterion:
This is the normal override criterion in a hotel situation. Most often, keycards are not issued
until the guest has arrived, and an encoded keycard is valid immediately. A new keycard
will override an existing valid keycard when it is used in a lock.
NOTE: Each hotel determines which keycards will override which
other keycards. For example, a guest keycard will normally
override another guest keycard, but a maid keycard will not
override a guest keycard.
Keycard Start time as override criterion
This is the normal override criterion in ships, ferries, cruise liners etc. The reason for this is
that keycards are often encoded prior to guest arrivals. A keycard will only override another
keycard if its start time is later than the former keycard.
Flexibility/Configurability
A VISION system keyword is flexibility. The system and the locks can be configured to suit
varying demands in lock plans, interaction between keycard Types, User Groups and
Sections/Common Doors. Individual names of User Groups, Keycard Types, Sections, Time
Tables, etc. can be selected in the System Setup Module. Locks are organized by groups
with identical lock parameters. Lock parameters can be adjusted with respect to lock
mechanisms and opening times etc. This makes it possible to control a large variety of lock
devices.
Please also note that VISION supports the Escape Return lock function. If your facility has
installed the Escape Return option, the facility must be fitted with special lock cases. Please
consult your local supplier.
Lock Modes
Locks can be set to operate in 3 different modes.
Normal Mode—the door is locked and unlocks when a valid keycard is
withdrawn.
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VingCard Vision 5.1
Passage Mode—the door will alternate between locked and unlocked whenever a
valid keycard is inserted
Escape Return Mode—this is a specialist mode, designed to meet fire
regulations in Norway. It should only be used after consulting VingCard.
Additionally, defined locks (for example entrances) can be programmed to automatically
unlock between defined times set up in user defined timetables.
Keycard Types
Sections
The access structure is based on the concept of Keycard Types, such as "First Floor Maid" or
"Guest". You can have up to 30 of these Keycard Types with each sharing the same
Override Criteria and general access capabilities.
Virtually any access structure can be set up in the VISION system. Keycard levels can be
created, but there is no need for a hierarchical keycard level structure. Almost any realistic
lock plan or structure can be set up.
Sections are groups of doors. Access to doors in Sections is determined by checking whether
the keycard has not expired or has been overridden by another keycard.
Common Doors
Common Doors are typically perimeter doors, garage, health club, pool, VIP floors etc. This
access is assigned automatically when the keycards are issued based on the settings in the
System Setup Module. Up to 53 of these Common Doors can be specified in the VISION
system.
Access to Common Doors is given in addition to doors that are specifically selected when
the keycard is issued and up to 16 Common Doors can automatically assigned to a keycard
when it is issued. For example, all Guest keycards might automatically include access
through exterior entrances and parking.
Void-list
NOTE: Access to doors that have been designated as Common Doors
is NOT overridden by other keycards.
A void-list in RAM, with a capacity of 20 user ID codes, can be used to immediately cancel
individual keycards in a lock. The void-list keycard is used for this purpose. The voidlistkeycard
can contain up to 5 user IDs to be void-listed.
Time-control
Time window
All keycards include a start and expiration date. The highest resolution is 30 minutes,
allowing a 1-month time window. The lowest resolution is 12 hours, allowing a 2-year time
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VingCard Vision 5.1
window. Keycards can be issued one year in advance (depending on your PMS software)
with any resolution.
Time Tables
In the system there are seven Time Tables defined by the hotel, plus one called "All Week"
that has been created for you. The time is specified in 30 minute intervals. Access to each
Access Area is restricted to the specific Time Table for the keycard.
In addition, a lock can allocate one of the Time Tables to toggle itself between open and
keycard operated according to the Time Table. This is called the Lock Open Time Mode.
Interrelation
Interrelation is another patented VingCard feature. Any Keycard Type may be interrelated or
used as completely independent Keycard Types. Interrelated keycard mutually lock each
other out. Guest, Suite and Fail-safe keycards are normally interrelated. The use of a new
guest keycard will automatically lock out the previous guest's keycard.
If Guest, Suite, and Fail-safe Keycard Types are interrelated, use of a new Guest
keycard will not only lock-out all previously used Guest keycards (normal operation for
all Keycard Types) but all previously used valid Suite and Fail-safe keycards as well.
The interrelations of Keycard Types allow a room to be used as part of a suite of rooms for
one guest, yet as a single room for another guest without requiring manual reconfiguration
of the lock. Interrelated fail-safe keycards provide a system backup that does not require reprogramming
of the lock for each use.
Unique User Identification
Every issued keycard contains a Unique User ID code. This user ID code can be used to
identify hotel employees in their use of the locks. The code will also make it possible to
distinguish between different current hotel guests – even those sharing a room. This means
that keycards can be individually changed or replaced with no knock on effect on other
keycard holders. The VISION database contains names and cross-references to the user IDs.
For employees, the name is used as identification both in keycard issuing and event
reporting.
User Groups
Up to 256 User Groups can be established in the system. Each User Group consists of a
combination of Sections and Common Doors with corresponding Time Tables. For each
Keycard Type, the User Group determines a Time Table as an additional time restriction.
User Groups simplify keycard issuing by limiting the number of individual selections which
otherwise would have to be made every time a keycard is issued.
User Groups may typically be VIP guest, Regular guest, Maid 2. floor - day shift, etc.
Each user group has keycard family (mag-stripe or smart card) assigned to it, which
determines which type of keycard will be made for members of that user group.
Cylinder for Mechanical Override (Optional)
Each lockset (apart from Presidio) may be equipped with a mechanical cylinder operated by
the metal Emergency key (EMK). This cylinder will withdraw both latch and deadbolt when
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VingCard Vision 5.1
operated, and represents a dual independent emergency opening system, totally separated
from the electronic lock controller.
The metal cylinder is recodable. The cylinder can be re-encoded twice in the event that the
key is lost. Recoding of the cylinder requires use of the special Recode key which is
included in the system package.
System Events
The VISION system keeps a constant log of every computer transaction. The log is recorded
to the hard disk. The log may be recalled from computer memory at any time by running a
system event report. Reports may include every computer entry or may be limited to a given
room or a given user. Logged data are time of event, name of operator and details about the
command issued.
Lock Readout
Up to 100 door entries are stored in the 9 Volt Classic lock, up to 200 in DaVinci / Presidio
9 Volt locks and 600 in all 4.5 Volt locks (introduced in 2005). All these can be displayed
and examined by the LockLink, and transferred to the VISION system for a full print-out.
For Locks capable of reading Smart Cards, lock events can also be transferred to VISION by
a special Readout card.
The information about each entry is
• User ID code + Issue Area code
• Time of the event
• Value of override criterion (issue time, start time or end time)
The readout is a valuable tool both in prevention of crime as well as investigation of crime.
Other Functions
NOTE: The Lock Event readouts are often used to prevent false
accusations of hotel personnel.
Lock-out
Lock-out keycards are issued to specific employees (usually maids) and they are normally
used to prevent guests from returning to a room between the time they check out and the
time their keycard expires.
When the room is cleaned, the maid can use the Lock-out keycard on the door. Then, only
new guests will be able to open the door. This will ensure that the room will remain clean
until the new guest checks in.
Whenever a Lock-out keycard is made, an Undo Lock-out keycard is also made. The Undo
Lock-out keycard reverses the action of the Lock-out keycard and is normally only used if
the guest has not actually checked out.
Page 30
VingCard Vision 5.1
Deadbolt override
A keycard can be authorized to override the deadbolt. Certain User Groups can be predefined
to always have Deadbolt override. For Guest Keys it is also possible to set Deadbolt
override as a tick off item in the Common Door list box.
Fail-safe keycards
Sequential and Fail-safe Programming keycards are pre-made keycards, created so that if the
computer ever goes down, you can use them as guest keycards. You should always keep the
Fail-safe keycards available, in the event that the power goes out or for any reason the
computer is not working.
NOTE: Before a Fail-safe keycard can be used as a valid guest
keycard, another special keycard called a Fail-safe
Programming Key must first be used on the lock. See the Help
topic “About Programming Fail-safe Keycards” for more
information.
o The Two Methods of Implementing Fail-safe keycards
There are two methods of implementing Fail-safe keycards:
Random—This method creates Fail-safe keycards that can be used for ANY door.
However, when the guest checks in, you will need to use a Fail-safe
Programming Keyand then a Fail-safe keycard on the door before giving the
Fail-safe keycard to a guest.
Sequential—This method lets you create up to 8 Fail-safe keycards for each
SPECIFIC door. Using this method, you go to each door with the Fail-safe
Programming Keyand then a Fail-safe keycard when you make them, so that
they are ready to give to a guest if the computer system ever goes down.
o Advantages and Disadvantages of each Method
Random method Fast to create –No need to use Fail-safe Programming Key until guests
arrive. As guests arrive, you will need to use the Fail-safe Programming Key in the lock
before using the guest’s Fail-safe keycard. If there is a power outage, you may not have
enough employees available to do this. Also, if you did not make enough Fail-safe keycards,
you may run out.
Sequential method Check in is easier –Just hand the guest their room key. Also,
you will have enough Fail-safe keycards as they made for each specific room. Takes a little
longer for initial setup as you will need to go to each door with the Fail-safe Programming
Key to activate the guest’s Fail-safe keycard. Also, you will need to keep track of which
doors the keycards are made for.
o Fail-safe Programming keycards
Fail-safe Programming keycards instruct a lock to allow Fail-safe keycards to be used as
guest keycards.
They are always used as the first part of a two-step process, with either Random or
Sequential Fail-safe keycards. First, the Fail-safe Programming Key is inserted to tell the
lock to allow a Fail-safe keycard to work. Then the Random or Sequential Fail-safe keycard
is inserted. At this point, the Fail-safe keycard becomes a valid guest keycard.
Page 31
VingCard Vision 5.1
If you are using Random Fail-safe keycards, you will not use the Fail-safe Programming
Key until you check in guests. If you are using Sequential Fail-safe keycards, you will use
the Fail-safe Programming Key on each room when the Sequential Fail-safe keycards are
made, so that the guest can be checked in without any last minute effort.
You should always keep the Fail-safe Programming Key available in the event that the
computer is down.
Anyone with a valid Fail-safe keycard and the Fail-safe Programming Key potentially
could gain access to any door, so be certain to store the Fail-safe Programming Key in
a secure place.
Programming Fail-safe keycards expire 2 years from the date they were created. Always
make a new Fail-safe Programming Key before the old one expires.
System Configuration Examples
The VISION system can be configured based on your needs. The following examples show
the various ways the system may be set up.
Single User System
You might want to use this configuration for situations such as a hotel with only one
computer that will be used to issue keycards and manage the system settings. You could also
select this if you want to install the Demo database on a computer for purposes of learning
how the system works.
Multi User System
The example worksheets in Chapter 3 are based on the data in the Demo database.
This configuration is used if you have several workstations that will be used to issue
keycards. They will be networked together and the server will contain the system databases
PMS Interfaced System
The VISION system and the PMS system run on different hardware and VISION receives
commands from the PMS system, either via a cable between the com ports of the two
systems or using TCPIP protocol over a common network. The PMS interface is turned
on/off from the System Setup module.
PMS Integrated System
The PMS system runs on the VISION server PC and sends commands programmatically.
PMS Display Modes
In a PMS Interfaced or PMS integrated system functions, one of 4 "Integration Modes" can
be selected.
Page 32
VingCard Vision 5.1
The 4 display modes affect what the user will see when they are encoding a keycard:
Silent - The PMS software interface is used. Only the VingCard logo is displayed
when running. The only indication to insert a keycard for encoding, is the
green light on the encoder.
Windows - Windows settings are used to determine how the message to insert a
keycard is displayed.
Touch Screen - The Guest Keycard Module will appear. Unless they want to
change any of the encode settings, all that is necessary is to touch (or click is
using a standard monitor) the Encode button.
Full VISION - This is the recommended setting. It integrates with the PMS but
also allows the person making keycards to access all of the VISION keycard
encoding options.
NOTE: The Full VISION mode is recommended so that all of the
VISION functions can be accessed.
The VISION Licensing Agreement
The software on the VISION installation CD is licensed to a specific end user. The license is
your proof of license to exercise the rights granted herein and must be retained by you.
For more information about VingCard’s licensing policies, please contact customer service
at +47-66 81 40 00 or email us at [email protected]
Single Licenses
NOTE: The Software is owned by VingCard and is protected against
copyright laws and international treaty proVISIONs.
Therefore, you must treat the software as any other
copyrighted material, except that you may either make one
copy of the software solely for backup and archive purposes.
The Single License VISION Software License Agreement permits use of one copy of the
VISION software product on more than one computer, provided the software is in use on
only ONE computer at any time.
Multiple Licenses
The Multiple License VISION Software License Agreement is always for a specific
maximum number of users. It permits use of a as many copies at one time as you have
licensed.
VISION Basic and VISION Advanced
VISION comes in two variants : VISION Basic and VISION Advanced.
VISION Basic provides full functionality but limits the amount of Doors, User Groups,
Timetables and Access Points that can be defined. It is suitable for smaller installations.
PMS interface is supported for RS232 only.
Page 33
VingCard Vision 5.1
VISION Advanced is a full version suitable for any installation. All PMS interfaces
(RS232, TCPIP, DLL integration) are supported.
Feature VISION Basic VISION Advanced
Maximum number of Locks 300 10000
Maximum number of User Groups 32 256
Maximum number of Time Tables 4 8
Maximum number of Access Points
(Common Doors)
4 53 *
PMS RS232 support Yes Yes
PMS TCPIP support No Yes
PMS DLL Integration support No Yes
Batch mode Card Printing No Yes
* If you add use the More Rooms feature to give a mag-stripe keycard access to additional
rooms, the number of available Access points will be reduced as follows :
1 extra room : max. 48 access points + 1 bit for VingCard Safe option
2 extra rooms : max. 13 access points + 1 bit for VingCard Safe option
See Chapter 5 (Setup > Locks Wizard > Common doors) for more details.
You can see whether you have VISION Advanced or VISION Basic installed by going to
System Setup > License.
If you need to upgrade from VISION Basic to VISION Advanced, you can contact
VingCard or your VISION representative to purchase an upgrade. You will be issued with a
new set of License codes.
If you attempt to exceed any of the above limits (for example by adding too many locks
in the System Setup Module), an error message will be displayed.
How to Upgrade capability with a new License code
NOTE: You will need to receive a new encrypted number from
VingCard prior making the following changes to your system.
Follow these steps to upgrade
Select the License button from the main screen of the System Setup module.
Type in your new number from VingCard into the blank field.
Click OK.
Page 34
Key to License Screen
VingCard Vision 5.1
You will now be able to add additional locks from the System Setup module.
Caption Meaning
This number is assigned by VingCard. It was entered
EV/ES Number when VISION was installed. It is used as the product
license number.
Each hotel has its own unique Facility Code. It is
used to identify the property. Keycards issued from
Facility Code
one Facility Code are not valid in any other Facility
Code.
Enter your upgrade code here
New Code Entry
Page 35
VingCard Vision 5.1
Chapter 3 : Planning the System
Overview of System Planning
Setting up and customizing the system determines who can access which doors at what
times, who can issue keycards, and who can use which VISION software modules.
This section and the six worksheets are designed to help you determine the information that
you need to set up the system before you begin designing it. It is not absolutely essential for
you to follow the procedures outlined here, but you will find setting up the system much
easier if you have completed the worksheets presented in the next pages. Filling out the
worksheet properly and in the correct order is therefore highly recommended. It is also
important as documentation of the installation and setup.
This chapter contains examples of filled-in forms as well as blank forms that you
can copy and use for your own setup information.
As an alternative, you can create your own forms using spreadsheet software (or any
other software you prefer.)
If you are setting up the system for the first time, use the forms in the following order:
Time Table Worksheet
You can have up to eight system Time Tables. The “All Week” which has been created for
you and seven others that you can define. Time Tables are assigned to User Groups and
Custom Doors. (For a blank worksheet, see Time Tables Worksheet on page 56.)
Common Door Worksheet
This worksheet is used as a preparation to define the Common Doors. (For a blank
worksheet, see Common Door Worksheet on page 57.)
Keycard Type Worksheet (for all doors that are not Common Doors)
The lock plan is used to decide Keycard Types and the corresponding Access Areas. This
data is used to create the complete lock plan in the system by allocating Keycard Type to
different users. (For a blank worksheet, see Keycard Type Worksheet on page 58.)
User Group Worksheet
This worksheet is used to determine User Group names and associate them with Keycard
Types, Time Tables, and Common Doors. (For a blank worksheet, see User Group
Worksheet on page 59.)
System Parameters Worksheet
This worksheet is used to plan system default values, as well as all lock parameters for the
different door groups in the system. (For a blank worksheet, see System Parameters
Worksheet on page 60.)
Page 36
Software Access Groups Worksheet
VingCard Vision 5.1
This worksheet will help you to create Software Access Groups which determine who has
Vingcard Manual
Citation preview
2100 PLUS V1.6a System Handbook June 26, 2003
About this Handbook Information in this document is subject to change without notice and does not represent a commitment on the part of VingCard Systems Inc., Dallas, Texas, USA or VingCard, a.s., Norway. While an effort has been made to insure that the manual is accurate, VingCard Systems makes no warranty of any kind, including any warranties of merchantability or fitness for a particular purpose with regard to this manual. VingCard Systems assumes no responsibility or liability for errors in this handbook or for any incidental or consequential damages arising from the use of this manual in operating equipment or in connection with operation of the equipment.
Federal Communications Commission Radio Frequency Interference Warning: Equipment described in this handbook generates, uses and can radiate radio frequency energy, and if not installed and used in accordance with this handbook may cause interference to radio communications. The equipment has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC Rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference, in which case the user, at his own expense, will be required to take whatever measures may be necessary to correct the interference.
© 1996-2002 VingCard, AS.
VingCard is a registered trademark of TrioVing a.s and VingCard a.s.
Trademarks:
VingCard 2100 MS
Contents
Table of Contents 1. SYSTEM OVERVIEW .............................................................................................................................1 1.1
SPECIFICATIONS .................................................................................................................................6 1.1.1
Dimensions ............................................................................................................................6
1.1.2
Electrical Specifications ........................................................................................................6
1.1.3
Environmental Specifications ................................................................................................7
1.1.4
Output: Extended Access Controller.....................................................................................7
1.2
TERMS ...............................................................................................................................................7
1.3
CARD FEATURES ................................................................................................................................9 1.3.1
Guest Cards .........................................................................................................................10
1.3.2
Employee Cards...................................................................................................................10
1.3.3
Master Cards .......................................................................................................................15
1.3.4
Special Cards.......................................................................................................................15
1.3.5
System Structure Summary (Chart)......................................................................................17
1.4
DOOR TYPES ....................................................................................................................................19
1.5
EXTENDED ACCESS..........................................................................................................................22
1.6
PASSAGE MODE ...............................................................................................................................22
1.7
AUTO UNLOCK MODE ......................................................................................................................23
1.8
CYLINDER FOR MECHANICAL OVERRIDE .........................................................................................23
1.9
REPORTS ..........................................................................................................................................23 1.9.1
Management Reports ...........................................................................................................23
1.9.2
System Events Reports .........................................................................................................24
1.9.3
Lock Events Reports.............................................................................................................24
1.10
SYSTEM COMMANDS -- A SUMMARY .........................................................................................25
1.11
PASSWORD PROTECTION ............................................................................................................26
1.12
CARD RESOLUTION ....................................................................................................................26
1.13
SYSTEM ALTERNATIVES .............................................................................................................27
2.
1.13.1
Single-User System ..............................................................................................................27
1.13.2
Multi-User System................................................................................................................27
1.13.3
Interface to PMS ..................................................................................................................28
SYSTEM SETUP................................................................................................................................27 2.1
STARTING UP....................................................................................................................................27
2.2
MENUS: DATA SELECTION AND ENTRY ...........................................................................................27
2.3
2.2.1
Add, Remove, Change Commands .......................................................................................28
2.2.2
Selecting Commands and Data............................................................................................28
CONFIGURING THE SYSTEM..............................................................................................................29 2.3.1
System Parameters...............................................................................................................29
2.3.2
Setting Date and Time..........................................................................................................33
2.3.3
Activating User Groups .......................................................................................................34
2.3.4
Defining Locks .....................................................................................................................40
i
Contents 2.4 3.
VingCard 2100 MS
USING LOCKLINK .............................................................................................................................49 CARDS ................................................................................................................................................51
3.1
PASSWORDS .....................................................................................................................................51
3.2
SELECTING FROM MENUS ................................................................................................................52
3.3
ISSUING CARDS ................................................................................................................................53
3.4
GUEST COMMANDS..........................................................................................................................53
3.5
3.6
4.
3.4.1
Adding a Guest (Checking in)..............................................................................................54
3.4.2
Removing a Guest’s Card (Checking out) ...........................................................................59
3.4.3
Verifying a Card ..................................................................................................................60
EMPLOYEE CARDS ...........................................................................................................................61 3.5.1
Adding an Employee ............................................................................................................62
3.5.2
Changing an Employee Card...............................................................................................66
3.5.3
Removing an Employee........................................................................................................69
3.5.4
Verifying an Employee Card................................................................................................70
SPECIAL CARDS ...............................................................................................................................70 3.6.1
Fail Safe Cards ....................................................................................................................72
3.6.2
Lock Out Cards/Undo Lock Out Cards................................................................................73
3.6.3
Emergency Cards.................................................................................................................74
3.6.4
Diagnostic Cards .................................................................................................................75
3.6.5
One Shot Cards....................................................................................................................76
SYSTEM OPERATION.....................................................................................................................79 4.1
REPORTS ..........................................................................................................................................79 4.1.1
Generating a Report ............................................................................................................80
4.1.2
Sample Reports ....................................................................................................................81
4.2
BACKING UP THE DATABASE............................................................................................................85
4.3
RESTORING A DATABASE BACKUP ...................................................................................................86
4.4
CONVERTING OLD VERSIONS OF THE DATABASE .............................................................................87
4.5
SETTING DATE AND TIME ................................................................................................................88
4.6
COMMUNICATING WITH LOCKS ........................................................................................................89
5.
4.6.1
Programming Locks.............................................................................................................90
4.6.2
Reading Lock Events............................................................................................................92
4.6.3
Viewing an Event Record.....................................................................................................93
4.6.4
Unlocking a Door ................................................................................................................94
4.6.5
Setting Lock Time.................................................................................................................95
4.6.6
Exiting Locklink Mode .........................................................................................................95
SYSTEM CONTROLLER ................................................................................................................95 5.1
BOOTING THE SYSTEM CONTROLLER (FIRST TIME) .........................................................................95
5.2
POWER SWITCH FUNCTIONS.............................................................................................................96 5.2.1
SUSPEND ............................................................................................................................96
5.2.2
RESUME (exiting the suspend mode) ..................................................................................97
ii
VingCard 2100 MS
5.3
Contents
5.2.3
RESET..................................................................................................................................97
5.2.4
Power off..............................................................................................................................97
5.2.5
Cold Booting........................................................................................................................98
INDICATORS AND MESSAGES ...........................................................................................................98 5.3.1
Low Bat................................................................................................................................99
5.4
POWER SUPPLY ................................................................................................................................99
5.5
BATTERIES .....................................................................................................................................100
5.6
MEMORY CARDS ...........................................................................................................................101
5.7
EJECT BUTTON ..............................................................................................................................101
5.8
CONNECTIONS................................................................................................................................102
5.9
TROUBLESHOOTING .......................................................................................................................103
6.
5.9.1
Server SC ...........................................................................................................................103
5.9.2
Client SC............................................................................................................................103
LOCKSET.........................................................................................................................................105 6.1
6.2
6.3
ELECTRONIC CONTROLS ................................................................................................................108 6.1.1
The Control Module (CM) and the Reader Module (RM)..................................................108
6.1.2
LCU....................................................................................................................................109
6.1.3
Lock Motor Assembly.........................................................................................................110
6.1.4
Battery Pack.......................................................................................................................110
MECHANICAL COMPONENTS ..........................................................................................................112 6.2.1
Lockcase ............................................................................................................................112
6.2.2
Cylinder .............................................................................................................................113
6.2.3
Escutcheons .......................................................................................................................113
INSTALLATION ...............................................................................................................................116 6.3.1
7.
Programming the Lock ......................................................................................................119
CONTROLS......................................................................................................................................119 7.1
REMOTE CONTROLLER...................................................................................................................119
7.2
EXTENDED ACCESS CONTROLLER .................................................................................................127
7.3
ROOM CONTROLLER ......................................................................................................................130
8. SYSTEM MAINTENANCE ..................................................................................................................133 8.1
CYLINDER ......................................................................................................................................133
8.2
LOCKSET MAINTENANCE ...............................................................................................................135 8.2.1
Changing Batteries ............................................................................................................135
8.2.2
Cleaning Escutcheons........................................................................................................135
8.2.3
Lubrication ........................................................................................................................135
8.3
TROUBLESHOOTING .......................................................................................................................136
8.4
LOCKSET REPAIR AND PART REPLACEMENT ..................................................................................145 8.4.1
Removing Escutcheons ......................................................................................................145
8.4.2
Replacing the Reader Module (RM) ..................................................................................145
8.4.3
Changing the Control Module (CM)..................................................................................146
iii
Contents
VingCard 2100 MS
8.4.4
Changing the Male Handle Spindle...................................................................................147
8.4.5
Changing Lock Motor and EMK Switch ............................................................................147
9. PARTS .....................................................................................................................................................151
10.
9.1
2100 CLASSIC LOCKSET.................................................................................................................151
9.2
2100 LOCKCASE ............................................................................................................................152
9.3
2100S/50 CONVERSION SET ...........................................................................................................154
9.4
SYSTEM .........................................................................................................................................156 INTERFACED SYSTEMS ..............................................................................................................157
10.1
PMS CONNECTION ...................................................................................................................159
10.2
PMS PROTOCOL/SPECIFICATIONS ............................................................................................160
10.2.1
Physical Layer ...................................................................................................................160
10.2.2
Message Format ................................................................................................................160
10.2.3
Command Implementation .................................................................................................171
10.2.4
Summary ............................................................................................................................175
10.2.5
Example Communications .................................................................................................177
iv
average guest stay
31
1 1000-series
B
1
90
9, 18, 25, 72
batteries
100
AAA
6
change
8 8 character Grand Master password
52
99
charging
100
RAM card
101
system controller battery
99
109, 110, 118
changing
A
135
external
access area
7
access point
7
failure
25, 28, 61, 62, 63
lock
add employee
85, 101
backup cards
low battery safety mode
add employee user group
36
25
door unlock
4
lock
add guest to room 25, 26, 28, 51, 53,
54
106, 109
low
106
replacement
135
55
battery compartment
36
battery pack
113, 114
add lock 25, 28, 42, 43, 45, 46, 47,
blank screen
96
guest type add guest user group
6
boot
48 25, 34, 35
add user group
address
95, 101
building
14
building master
14, 19, 35, 36,
destination
163
40, 42, 45
source, PMS
163
assigning to a door
42
119
example
14
alarm triggering alphabetic characters ANSI ANSI-lock
40 1, 3, 4, 112 112
maximum number of cards 14 button power
27, 51
answer code PMS Anti Tail Gating
119
arrow key 28, 29, 36, 37, 39, 42, 43, 45, 46, 56 ASCII audit trail
C
162, 163, 164
160, 163 3, 4, 89, 92
viewing events
93
auto unlock mode
22, 42, 45
72 14, 17, 19, 45
connections card
102 3, 25, 36, 45
ANSI mag stripe
3
backup 9, 18, 25
4
diagnostic
25, 70, 75
duration
37
emergency 15, 17, 25, 70, 74
employee 8, 9, 19, 25, 36, 41 common access
19
expiration
37
independent operation
12
issuing
61
encoding
53, 65
end time
8
engineering supervisor
13
expiration 1, 8, 20, 29, 31, 56 in a common door facility code on failsafe
20 19, 41
9, 15, 17, 25, 70, 72
grand master
guest
15
7, 9, 25, 26, 36, 53
deadbolt override
36
issuing
53
prior to guest's arrival 57 lock out
9
maximum per room
9
override
9
user group
9, 55
HC
7
housekeeper
9
housekeeping supervisors
13
ID number
22
information on insertion
4 101
interrelated
15
issuing
53
lock out
cable
guest
backup coercivity
database
2100 Plus
72
building
backup
2
guest
15, 18, 25, 70, 73
longevity
37
lost
9, 53, 54
guest
53, 54
magnetic stripe master
1
15, 17, 19, 37, 40
maximum per room
9, 58
memory
25, 101
25, 38
user group
battery
101
channels
one shot
15, 25, 70, 76
grand master
15
override
1
check characters
162
record of use in a lock
4
check in
remove guest
53
station
resolution
26
check sum
section
9, 17, 19, 42
3 161
check-in
6
57
concierge access
47
configuration
9
57
sections
9
maximum days
171
system
29
PMS
166
connections
8, 9
time
65 1, 8, 41
component specifications
guest arrives before check-out
time window
36
3, 20, 25, 26, 53
25
swipe
Completed! Press Enter to
5
special
13
102
remote controller
early
example
interface Continue
19
supervisor
27
communication port
service common access
start time
system controller
adding an extra day PMS
171
contact card
179
locations
102 3
track 3
3
station
27
Mini DIN
102
type
7
user group
36
network
102
printer
102
RS-232
102
undo lock out
70
unlock time
37
user ID
8
verify guest card
173 computing for PMS
171
53
date
101
PMS
166, 173
13, 17, 19, 42, 45
time
29
164
choices
write protect switch zone
check-out 3, 26, 29, 53, 59, 171,
card limit card not verified
70
card Time Zones
9
card types
3
in menus
52
clear
See keypad:Clear key
client
4, 7
14
coercivity
4
diagnostic
15
cold boot
95, 98
emergency card
15
command
fail safe cards
15
add, remove, change
grand master cards
15
change employee
9
27
contact card 1, 3, 27, 49, 89, 92, 102
control module 7, 8, 19, 89, 94, 105, 106, 108, 118, 146
building master
guest
system controller
replacement
146
controls
129
extended access
5, 7, 41, 129
convert database
87
copies of master cards 28
CPU
15, 68 3, 22
9
events
22
front desk
26
credit card
4
cursor
lock out
15
selecting from menus
28
one shot
15
summary
25
>>
28
28
underline
40
section master
9
change
command codes
check-out time
29
daylight saving time
31
employee lock
command
9, 25, 66 25, 43, 46, 48
lock time
31
system parameters
29
unlock time
39
PMS
common door global
119, 133
7, 8, 41, 64
recoding
22
switch
148
40, 45
D
8, 40, 41, 45
communication locklink
cylinder 22, 105, 106, 112, 113,
162 19, 20, 40, 41, 47
room numbers
service
163, 164
27, 28, 39
3
data
events
22
lock
22, 25, 90 25
memory card
PMS
175
binary
160
selection and entry data area
27 162, 165
data fields
165
data integrity
162
database
3, 47, 51, 87
backup
85
convert
87
restore
86
date check-out
3, 31
daylight saving time start/end 31 employee expiration
15
events
22
format
29
setting date and time day
32, 88 33, 88
guest card duration daylight saving time
31 31, 88
and year change
88
start date
31
DBO
See deadbolt override
deadbolt
1, 15, 22, 25, 36, 106,
device number device time out
145
deadbolt override
61, 70
deadbolt override
7, 36, 37, 55,
106 on employee cards on guest cards on lock readout
37 36, 171 92
default menus
51
stay
31
unlock time
37
delete employee record
25
delete lock
25
destination
162
device address
164
card expiration
15, 37
164, 171, 177
card verification
70
15, 70, 75
deleting record
69
6
ID number
69
encoder base
6
identification number
remote controller
6
password
system controller
6
remove
39, 69
report
63, 83
time window
37, 61
user group
35, 36
diagnostic card dimensions
DLE
161, 165
door global common
7, 19
in access area
7
service common
119
door type
19, 40, 43
66, 70 26
user groups
8, 19
door switch
assigning to cards encoder
66
3, 6, 27, 65
dimensions
6
for engineering room
40, 41
electrical specifications
6
for maid closets
40, 41
power supply
6
global common
41
guest
40
service
40
end time
56
service common
41
engineering supervisor
13
enter key
52
door unlock time duration
7
31, 37, 55, 56, 61
employee card guest card
37 20, 31, 55, 56
encoder base
99, 102, 171
internal relay
157
environmental specifications escape
7
26, 37, 39, 43, 52, 102
to abort PMS polling
157
special cards
70
escutcheon
105, 113, 114
unlock time
7
cleaning
135
removal
145
E
113, 114 spindle
162
egress switch
119
eject button
101
EK card
See emergency card
EK key
See emergency card
elevator reader
47
emergency card
9, 15, 70, 74
key
15, 17, 22, 133
EMK
See emergency key
employee 3, 8, 9, 13–15, 19, 22, 25, 26, 39, 63–72 2100 card
95, 98 19, 41, 61, 66
assigning common access 19 issuing
19, 61
ETX
165
Euro
1
EURO event report events
112 4, 22 79, 92
CPU
22, 79
lock
89
viewing
93
example building masters
14
card resolution
26
maid section
12
supervisor zone
13
exit locklink mode expiration
95
employee card
37
guest card
1, 29
HC w/DBO guest check-in
extended access 1, 5, 6, 7, 9, 15,
guest only
22, 31, 41, 47, 57, 67, 72, 74,
guest room
129 extended access controller
extended unlock time
7
7, 36, 55,
external power supply
5, 6
interface to PMS
54, 172
interrelated keys
15
issuing cards
53
55
door
42
doors
19
type
19
guest type
61
36, 171
8, 55
guest w/DBO
55
guests who share a room 58, 106,
F
171
facility code
7, 8, 19, 41
fail safe cards failure field field identifier
85
handicap
28
guest
164, 165
fields
3 See HC
handle
105
handle spindle
in PMS messages
162
five beeps
99
fixed digit
31
117, 145
replacement of
147
hardware
1
configuration
26
HC
format date
29
PMS messages
7, 36, 55
unlock time
55
162
HC w/DBO
36, 171
front desk 26, 35, 36, 37, 51, 63
HC w/DBO
55
housekeeper
9
menu
51
passwords
25, 26
housekeeping supervisors
G global common 41, 47 15
maximum number of cards 15 15, 25, 26, 38, 172
card issuing card expiration transfer
51 51 29, 31 54
user group guest w/DBO user group HC
ID number section cards
12
indication
Clear key
52
enter key
52
ESC
52
letters
40
timeout
31
96
suspended
96
indicator lock LOW BAT
106 99 95, 98
36
installation
4, 116–19
35, 36, 38
software
27
interface
latch
1, 22
latch bolt
102
1, 22, 105
LCU specifications
109
technical data
109
leading spaces
165
LED
106
letters
40
letters
40
lock
1, 4, 5, 7, 8, 9, 19, 22, 25,
26, 105 battery 109
life time data
90
defining in the database
40 1
events
4, 22
handle
105, 113, 114
indicators installation
off
insert memory card
36, 171
157
Euro 8, 22, 66, 69
independent operation
grand master guest
13
I 7, 19, 20, 31,
keypad
L
hand-held computer
SC
K
H
8, 9, 15, 70, 72
28, 157–84
lockcase
106 116–19 1
deadbolt
1
latch bolt
1
maintenance
133–39
motor replacement programming
105, 112 148 4, 90
setup report
83
sub-assemblies
1
troubleshooting
136
lock channels
8
chart summary
17
lock events viewing
89
lock out
9
automatic
1
lock out card
15
lock out card
15, 70, 73
undo
70, 73
lock parameters
43
changing
48
lockcase
1, 105, 112, 117
ANSI
112
EURO
112
locking pulse
105
locklink
3, 4, 51, 89–93
locklink menu
90
locklink mode enter
89
exit
95
lost employee card
9
lost guest card
53, 54
low battery safety mode
111
133
management reports manager on duty manual backup master
22 See MOD 85
15, 35, 36, 37, 52
master password used in setup
26, 52 27
22, 79
memory card
101 25, 95, 98, 101
memory card
battery
101
menu
14
cards per room 9, 53, 58, 164
5
lockcase
1
multiple cards for room
9
multi-user system
27
N
63
add guest to room
26, 51
cards
53
control field
52
define lock
40
front desk
51
guest cards
53
insert memory card main
95, 98
network connection
password
87
new year
88
non-VingCard equipment
51
room full
58
selecting from options
52
special cards
72, 73, 74, 76
system entry
27
types
52
user group
36
verify guest card
51
message 174 101
card not found
61
card not verified
70
insert memory card low bat
95, 98 99
message format
162
message length PMS
162
Mini DIN
3 25, 26, 35, 37, 51, 63
password
25
mode
22
locklink
89
masters
15
suspend
97
rooms
1
zones
13
modules
22
month
modular connector
102 1 33, 88
5
number of report events
22
numbered list
28
O
95, 98
remove guest card
3, 102
new version
26
events
mechanical override
lock
25, 27, 51
add employee
MOD
maximum building masters
events
card battery low 26, 28, 51
maintenance
mortise
guest not found
M main menu
memory
old versions
87
one shot card
15, 76
outside handle
105, 113, 114
override
1, 8, 9, 36, 70, 106
by a card with a later date
9,
172 card
172
deadbolt
15, 37, 55, 106
in a common door
20
mechanical
22
P parallel printer port
4
parameters
29, 32
lock
22, 43
system
22
user group
25
parts 2100 lockcase
152
2100 lockset
151
2100s/50 conversion set
154
VC 2100 MS system
156
passage mode
22, 42, 45, 47
password 22, 25, 26, 29, 51, 53, 67, 79, 95, 98 2100
95, 98
assignment to an employee 67
suspend
96
employee
26
switch
96
front desk
51, 79
guest only
26
master
22, 26, 29, 48, 79, 80
menu
58
MOD
25, 26, 51, 79, 80
password entry menu illustrated PMS
27 3, 28, 102, 157, 160
system controller
5
power on
27
power supply
99
encoder base
102
remote controller
5
system controller
102
pre-registration
57, 172
printer
1, 3, 4, 80, 82
on lock readout
92
replace employee card
9
guest
26
replace guest reports
55 4, 22, 25, 27, 79
events
81
extracted from lock
82
sorted by date
81
160
advanced key issuing
172
program
8, 25
sorted by ID
81
answer codes
164
lock
4, 89
sorted by room
81
answers
176
events by Keycards
84
check sum
169
PMS
generating a report
80
check-in
163
Protocol
lock events
22
171
PMS
management
22
check-out
172
options
173
check-out date
166, 171
command codes
163
commands
176
control characters
161
data area
165
data fields
165, 175
data link escape
165
destination
162
electrical specifications
160
examples
177
field identifier
165
message fields
162
message format
162
physical layer
160
polling
102
pre-registration
172
record separator
165
shares
171
syntax error
184
user group
166, 167
verify card
174
polling PMS
161
POS data adjusting reader for power
168 97
102
repeated use
ACK/NAK timeout
adding and extra day
communication port
25
user group
property management system See
160
access areas
R
employees
RAM RAM card
101 See memory card
range of room numbers
40
read events from lock
92
reader extended access reader module
47 108, 113, 145
replacement readout
145 See audit trail
real time clock in lock
31
recode key
22, 134
record
4, 22
chronological
4
events
4, 22
record separator
161, 165
relay
157
remote controller
1, 5, 6
electrical specifications
6
external power supply
5
remove employee guest lock
25, 61, 69 25, 26, 53, 59 25
22 22, 83
lock data
83
system parameters
22
user groups
22, 83
printer
4
samples
81
system events
22
reset
97
restore
27
restore database
86
restore from mem card
25
resume
97
resume operation end suspend
97
RESUMING - PLEASE WAIT 97 retries PMS, in absence of ACK 162 RJ-11
3, 102
room number for non-guest room door room number PMS room occupied
40 45 165 26, 54
add guest
55
different room
55
replace guest
55
room range
61
room type
19
guest
19
service
19
service common
19
rooms maximum
1
rooms operated by a card
61
RS-232
102
RS-232C
159
S save to mem card
time
33, 88
modules
1
year
33, 88
operation
79
parameters
29
share
58, 171
single-user system
27
source address
SC
37
162
employee
67
special cards
70
employee
37
diagnostic
70, 75
front desk
51
emergency
70, 74
master
37
fail safe
70, 72
MOD
51
lock out
70, 73
one shot
70, 76
25
6, 7
system controller 2, 6, 8, 22, 27,
in PMS messages
system commands -- summary
LCU
109
40, 95, 157
reader module
109
as locklink
client
4
specifying card Time Zones
server
4
spindle
SC failure
85
64
89
batteries
6
blank screen
replacement
147
Start and end dates for reports 80
screw
95, 98
system access
specifications 25, 85, 101
password
96
card eject button
bevel
117
start switch
145
communication relay
escutcheon
119
start time
8, 9
dimensions
28
start up
95
drive A
station ID
31
electrical specifications
scroll through selections
section
8, 9, 17, 19, 22, 42
assigning to a door
42
selection cursor serial port
98
suspend
96
low battery
99
28
swiping a card
3, 28, 57, 65
no response
97
157
synchronization
polling PMS
157
8, 19,
system
31 25, 40, 79
power/resume switch
96
authorization
51
reset
97
serial communication
components 6 7
timeout
31
6
with encoder
3
3
system entry menu
27
system setup
27
activating zone masters
45
40
25, 32, 88, 95, 98
contact card
non-Vingcard equipment 5 printer
4
remote controller
5
day
33, 88
first time start up
95, 98
configuration
month
33, 88
hardware
157 96
environmental specifications components
serial port
3
suspend
45
8, 40, 42
97
26
activating section cards
19
power off
alternatives
dimensions
41, 45, 64
set date
indicators
20
4, 8
room numbers
95 40
3
service doors
first time booting keys
encoder
service doors
6
13
3
service common doors
101
supervisors
COM1 server
6
5
4
common doors
5, 119
157
electric
security audit trail from lock
strike
101
26, 29 1
T tampering
119
thumb turn
106
time
33, 88
check-out
29
setting date and time
32, 88
setting time in lock
95
time out device
180
time out
user group 3, 12, 34, 37, 39, 40, 171
PMS
convert
building
14, 19, 35, 42
employee
35, 36, 61, 63, 66
for non card employees
35
front desk
35
guest
35, 55, 166, 167, 171
180
guest w/DBO
55
time window 1, 7, 8, 9, 19, 37, 61
Guest w/DBO
35
employee cards
37
HC
35, 55
special cards
70
HC w/DBO
35, 55
31
master
171
MOD
timeout device disabled
31
PMS transaction logging troubleshooting lock
version
35, 36, 37
view lock events
93
VIP access
47
W warm boot reset
PMS
166, 167
22
report
103
section
12, 35, 42
136
zone
13, 35, 42
83
on lock audit trail
undo lock out
Y year
33, 88
yellow light
37, 55, 61, 105
extended
36
VC 2100 lock
for employee cards
37
verify card
HC
55
36, 37, 43, 46, 56
106
Z zone
8, 13, 17, 19, 42, 45
V
unlock time
28, 29, 35,
101
maximum number of cards
15, 70, 73
up and down arrows
92
14
write protect switch
user ID
U
97
wing masters
92
160
97
warning
35, 37
on lock audit trail
87
employee
13 1 53, 60 25, 61
guest
25, 26, 60
PMS
174, 181
assigning to a door
42
maximum per channel
13
user group
42
System Overview Specifications
VingCard 2100 Plus v1.6a
1. System Overview The VingCard 2100 Plus is a keycard management system for hotels with 400 (or less) guest rooms. 1 The locks are operated by magnetically striped cards. A card operates a lock only during a time-window encoded in the magnetic stripe and a card with a later start time locks out any previous guest's card. The system consists of the following modules:
Locks 1-2 System Controllers encoder base contact card
Printer (optional) Remote controller (optional) Extended access controller (optional)
Locks The 2100 System supports three different series of VingCard electronic locks : VC2100 Classic Presidio Da Vinci VC2100 Classic
There are three versions of the VC2100 Classic lockset, the 1000 series, designed to ANSI standard; the Euro version, designed according to DIN norms; and the VC2100s/50. All versions use mortise lockcases with 3/4 inch latch and one inch deadbolt. Euro and 1000 series locks consist of three sub-assemblies: Inside escutcheon (including the electronic control module, CM) Outside escutcheon (including the
1
Other locks can be installed on linen closets, engineering spaces, lobby doors, etc. No more than 475 unique lock identifications per property. One ID could be assigned to two locks.
System Overview Specifications
VingCard 2100 Plus v1.6a
magnetic card reader module, RM) Lockcase The cylinder is an optional feature for either ANSI or Euro locksets. The VC2100s/50 is a variation of the outside escutcheon for conversion of mechanically operated VC1050 locks to electronically controlled locks. The conversion kit includes a lock control unit (LCU). The LCU combines the control module and reader module in one unit. Presidio
The Presidio lock combines VingCard’s uncompromising standards of security, durability, quality and reliability with an attractively affordable price.
DA Vinci
DAVINCI's sleek, contemporary profile, designed especially for VingCard by renowned Danish designers, offers a suitable complement to the upscale interior design of any full service hotel. An extensive selection of modular components, including all-brass escutcheons
System Overview Specifications
VingCard 2100 Plus v1.6a
System Controller The System Controllers (SC) are hand-held computers. If the system uses two SCs, they are connected to each other through a network cable. An SC is the only processing device required by the system. It stores all guest and employee data. When attached to an encoder base, a system controller is a check-in station. When connected to a contact card, the SC becomes a locklink, a portable communication device which is used to load the lock program and to obtain an audit trail from a lock. System Controller with Encoder Base The encoder base writes magnetic information onto track 3 of an ANSI magnetically striped card. When a guest checks in, the hotel agent types a room number, selects a check-out date, and chooses a user group. Data is transferred to the card by “swiping” the card through the encoding unit. The system controller sits inside a specially designed receptacle in the encoder base and is attached to the base via a modular connector and a mini DIN connector. Printer, PMS and network connections are at the back of the encoder base. The system supports both standard VingCard insertion readers and swipe readers with a reader head on either side. No configuration of the reader type is required, the lock program automatically determines this.
VingCard 2100 Plus v1.6a
System Overview Specifications
System Controller with Contact Card If the system has two SCs, the System Controller with a memory card containing the database becomes a server and the other SC a client. The contact card should always be attached to a client SC. There are two types of Contact Card : one for Classic locks and one for Presidio and Da Vinci locks. With the contact card attached, the system controller becomes a portable “locklink.” It is used to program each lockset’s room identity. After installation, the locklink is used to extract a record of card use from a lock (audit trail) for security or maintenance purposes. The locklink can be used to unlock a door (in the event of battery failure). The Card The system uses low coercivity - 300 oersted (Oe) - ANSI magnetically striped cards. The card is the same size as a standard credit card. VC2100 information is written on track 3 at 210 bits per inch (bpi). Printer The printer provides paper reports from the controller or the lock. •
Controller reports: chronological records of check-in, check-out, and other activity; various system configuration reports.
•
Lock events: a chronological record of the most recent events at a lock. Number of stored events depends on
System Overview Specifications
VingCard 2100 Plus v1.6a
lock type and manufacturing date. The printer attaches to the parallel port (25-pin) in the encoder base and should always be attached to the client SC so that the lock reports can easily be printed. Remote Controller A remote controller operates non-VingCard equipment in applications where a mortise lock cannot be used. It could be installed in a wall adjacent to a glass door, for example, to operate an electric strike. While the remote controller could be used for guest room doors, it is usually installed at points of common access, such as lobby doors and other exterior doors. An external power supply is required for the remote controller. The power supply should be rated high enough to provide power to the remote controller and the unit which is operated by the remote controller (unless the operated unit has a separate power supply). Extended Access Controller An extended access controller is a special version of the remote controller for recessed installation in the control panels of elevators (lifts). Extended access can be assigned to any guest’s card at check-in so that selected guests can obtain access to special areas. Extended access, for example, could be assigned to guests who are residing on the fourth floor, and only those cards would allow operation of the fourth-floor elevator button. While the extended access controller is designed especially for elevator applications, it could be installed in any area that permits
VingCard 2100 Plus v1.6a
System Overview Specifications
recessed mounting. It requires a separate power supply. 1.1 1.1.1
Specifications Dimensions
Dimensions in millimeters for various equipment: System Controller
Width
Height
Depth
104 (display)
33
210
90 (keypad) Encoder base
234
93
270
Remote controller
83/1032
200/220
74/813
Extended access control
88/674
210/166
72/70
1.1.2
Electrical Specifications VAC/DC
System Controller5
Current
Compartment for replaceable Alkaline batteries 7.5 VDC Standard AAA batteries
Encoder base
External Power
300 mA
Input 110 or 220 VAC Output 7.5 VDC Remote controller
24 VAC/DC
Standby: 15 mA Active 150 mA
Extended access controller
2 3 4 5
24 VDC
10 mA (quiescent)
for recess with keypad total/recessed power supply should be connected at all times, except when the system controller is used as a portable locklink to communicate with doors
System Overview Terms
VingCard 2100 Plus v1.6a
200 mA (all outputs active)
1.1.3
Environmental Specifications
System controller
Operating Temp
Rh
Other
-20° to 60° C
95%
Shock: 2G
non-condensing
any axis
0 to 90%
x
Encoder base
non-condensing Extended access controller
0° to 40° C
10 - 85% non-condensing
1.1.4
Output: Extended Access Controller Normally open/closed (selectable by jumpers on the unit) Max current 1A, Minimum current 1mA
1.2
Terms
Access area
A group of locks/doors.
Access point
Client
Extended (elevator) access designation on a card. Only cards with extended access will operate the lock defined as the access point. Four card types determine features that can be assigned to a card: Guest, Guest with DBO, HC, HC with DBO. HC assigns a longer unlock time to a card. When an HC card is used, the door will remain unlocked longer than usual. If deadbolt override (DBO) is selected, the card will operate the lock even if the deadbolt has been thrown. Guest is standard; it has no deadbolt override, and unlocks the door for a duration which is shorter than the extended unlock time on HC card types. A System Controller that is connected to the server and remotely accesses data from the server.
CM
Electronic lock control module, controls the lock’s operation
DBO
Deadbolt override can be assigned to guest cards by selecting a user group with DBO. DBO is assigned to employee cards by changing the user group’s parameters under system commands.
Extended access
Allows some guests’ cards to operate elevators or other special doors while others do not. Any guest card with extended access, and current time window will operate an extended access reader.
Card types
VingCard 2100 Plus v1.6a
System Overview Terms
Global Common door
A special version of the remote reader which can be installed in an elevator panel. Cards which have the extended access point will be able to operate the elevator reader. A door which requires only the correct facility code and a valid time window to allow access.
Guest type
See card type.
HC or HC w/ DBO
When a guest is assigned to an HC user group, the card will cause the lock to remain unlocked for a longer time than a Guest or Guest w/DBO card. A card can have both HC and dead bolt override by assigning the card to the HC w/DBO user group. See card types. Interrelation determines how cards lock each other out. Interrelations are pre-set in the VC2100 Plus. Fail safe keys are interrelated to guest keys so that a fail safe key locks out any valid guest keys. Conversely, when a guest key is used, it locks out the last fail safe key that was used in the lock.
Extended access reader
InterrelationTM
Lock channel
The VingCard electronic reader in a VC2100s/50 lockset. Also the control unit in a remote reader or an extended access reader. LM and RM integrated in a single unit. A virtual lock in the lock controller. Each lock controller has 30 lock channels.
One Shot Card
A special card which can only be used once and has a very short time window.
Override
Terminating a card's validity at a lock by inserting another card of the same user type with a later start time or by inserting a card of an interrelated user type. Reader module, reads the magnetic stripe from a card.
LCU
RM Remote Reader Server Service Common door Service door System Controller (SC) Time window User group
User ID
A VingCard unit with relay output for operation of electronic equipment (such as electric strikes) which is not manufactured by VingCard Systems. A System Controller with a memory card containing the database. A door accessible only by employee cards. All employees in all sections, zones, and/or buildings have access (if service common access is activated in their user group and when the card is issued). A door accessible only by employee cards. Only employees in one section, zone and/or building have access. A handheld PC. It runs the 2100 lock program and contains a record of valid keys at every lock. The period during which a card is valid, defined by start time and end time. All cards are "stamped" with a time window describing the start and end time for the card's validity. Guest cards - A guest user group determines how long a lock will remain unlocked when the card is inserted and whether or not the guest’s card can override the deadbolt. Employee cards - An employee user group determines where (which section, zone, building) and how (unlock time, deadbolt override) an employee’s card will work. A unique number (from 1 to 16384) assigned to each card. User ID makes it possible to distinguish which card was used in a lock for lock event reports.
VingCard 2100 Plus v1.6a
1.3
System Overview Card Features
Card Features Each lock recodes automatically when a card, with a later start time than the last card that was used, is inserted into the lock. Any guest card with an earlier start time is locked out. Cards with the same time window operate a door without locking each other out. The system allows up to five guest cards per room with the same time window on them. The card’s time window can be from 1 to 30 days. Employee cards are issued for a time window from 1 to 24 months. An employee card with a later start time overrides a previous card issued to the same employee, but one employee’s card has no effect on the cards of other employees. Employees’ cards do not lock each other out. They are not interrelated. A One Shot card is a special keycard interrelated to itself, which means that it locks itself out and can only be used once. The One Shot card functions independently from all other keycards and is room-specific. Every card operates 1 of 30 lock channels in the electronic lock control module. Guest cards are assigned to one channel. 23 channels are used by employee cards. If one employee loses a card, you only have to replace that employee’s card (using the change employee command). Three channels are used for fail safe cards and one for one shot cards (guest backup cards). One lock channel is for the emergency card. Much of the information that determines how a card operates a lock is written on the card. The following variable information is included in the magnetic information on a card: •
duration (time window) - determines how long the card will be effective. This can be from 1 to 30 days for guest cards or from 1 to 24 months for employee cards.
•
unlock time - how long the lock remains unlocked when it is used. A lock can remain unlocked, from 1 to 30 seconds.
VingCard 2100 Plus v1.6a
System Overview Card Features
1.3.1
•
extended access - access to special areas can be restricted by assigning extended access to each guest or employee at the time the card is made.
•
start time - the time that the card is issued. A time zone can be specified which limits the access of the card to the specified hours of the day.
•
dead bolt override (DBO) - cards with deadbolt override will unlock a door even if the deadbolt has been extended for added security and privacy. DBO can be assigned to any guest or employee card by changing the parameters for a user group.
Guest Cards A guest’s card is issued for one room. The time when the card is issued (start time) determines whether it will override (lock out) another card. A card overrides any card with a previous issue time. In order for two guests to share a room, the same start time must be assigned to both cards. Each guest’s card is assigned to a user group. The user group determines two operating parameters: •
deadbolt override - determines whether or not the card can unlock the guest room door even if the deadbolt is extended.
•
unlock time - determines how long the door will remain unlocked after the card has been inserted.
If extended access has not been activated in system parameters, then it will not appear as an option on the checkin menu. 1.3.2
Employee Cards Time Zones Cards can include time zones which restrict access during specified hours of the day. For example, you may want a day maid's keycard to only open doors during daytime hours. Note: The time zone on Employee Cards limits access to all
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System Overview Card Features
doors, whether Guest or Common. User Groups Each employee is assigned to a user group that determines:
1.3.2.1
•
access area - determines which rooms a card will operate; there are four types: sections, zones, buildings and master.
•
unlock time - sets the length of time a door will remain unlocked.
•
deadbolt override - is activated if the employee’s card should be able to unlock doors even if the deadbolt has been extended.
•
duration - sets the card’s time window in months. The time window starts when the card is issued and ends the designated number of months after the card is issued.
•
system access - permits employees to issue guest cards or employee cards. The system assigns the employee’s password.
•
extended access can be assigned to any employee’s card at the time the card is issued, if extended access was activated in setup of system parameters. The user group has the same name as the access area that is assigned to it.
Employee Access Areas Sections There can be up to fifteen sections. Nine card holders can be assigned to each section. Housekeepers usually have section cards. The following chart illustrates one possible setup for the sections at a four story hotel with 45 guest rooms per floor; where a housekeeper’s card can operate 15 rooms.
VingCard 2100 Plus v1.6a
System Overview Card Features
Section Rooms
Card 1
Card 2
Card 3
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
101-
2116-
131-
201-
216-
231-
301-
316-
33l-
401-
416-
431-
Not
Not
Not
115
130
145
215
230
245
315
330
345
415
430
445
used
used
used
Maid
Maid
Maid
Maid
Maid
Maid
Maid
Maid
Maid
Maid
Maid
Maid
1
2
3
4
5
6
7
8
9
10
11
12
Maid
Maid
Maid
Maid
Maid
Maid
Maid
Maid
Maid
Maid
Maid
Maid
13
14
15
16
17
18
19
20
21
22
23
24
Maid
Maid
Maid
Maid
Maid
Maid
Maid
Maid
Maid
Maid
Maid
Maid
25
26
27
28
29
30
31
32
33
34s
35
36
Card 4 Card 5 Card 6 Card 7 Card 8 Card 9
In the example above, three housekeepers are assigned to each section. You could replace any maid’s card without affecting the operation of the remaining two cards for that section. That is, if Maid1 lost a keycard, you could replace that card without having to replace the cards of other housekeepers in the same user group. A section can contain all the rooms in the hotel, but you cannot assign a room to more than one section. (Room 101 could not be in section 1 and section 2). Up to nine section master cards can operate one lock concurrently. So if you use one section and assign all guest rooms to section 1, you could only issue 9 cards. If all 15 sections are used, 135 employees can be assigned section master cards. Only one section can be assigned to a card.
System Overview Card Features
VingCard 2100 Plus v1.6a
Zones Usually housekeeping supervisors are issued zone cards. Only one zone can be assigned to a card, and a lock can be in only one zone. Example: The chart below demonstrates the zones for a four story hotel with 45 guest rooms per floor; where a supervisor’s card can operate 45 rooms. Zone Card
Zone 1 101-145
Zone 2 201 - 245
Zone 3 301 - 345
Zone 4 401 - 445
Card 1
Supervisor 1
Supervisor 2
Supervisor 3
Supervisor 4
Card 2
Supervisor 5
Supervisor 6
Supervisor 7
Supervisor 8
Zone 5 Not used
Card 3 Card 4 Card 5 Card 6 Card 7
The property has issued eight housekeeping supervisor cards, two cards for each zone. The remaining cards in each zone could be used by other departments. For example, the engineering supervisor could limit access for repairmen by floor.
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System Overview Card Features
Buildings Building
Building 1
Building 2
Card
101-245
301 - 445
Card 1
Wing Mstr 1A
Wing Mstr 2A
Card 2
Wing Mstr 1B
Wing Mstr 2B
Card 3 Card 4 Card 5
Two building masters can be defined. Five employees can be assigned to each building. So the maximum number of building master cards is ten. Example: Assume the hotel, described in the preceding examples, has two wings.
Rooms 101 to 145 and 201 to 245 are in wing 1. Rooms 301 to 445 are in wing 2. You may want to create a master key for each wing. Building master cards would work for that purpose. The previous chart illustrates two building masters, with 90 rooms per wing. In the above example, the property has issued four wing master cards, two cards for each “building.” Each building is a separate user group.
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1.3.3
System Overview Card Features
Master Cards Master cards operate all rooms in the hotel. There is only one master section. However, there can be two grand master cards on the property. In addition, you can make up to 5 copies of both master access cards – each with their own password and user ID. This means you can have a total of 10 master cards. If extended access has been activated, the master card automatically has access at an extended access reader. Master cards also have access to all common doors.
1.3.4
Special Cards Five types of cards have special applications.
1.3.4.1
Emergency Card While deadbolt override can be assigned to any user group, the emergency card always overrides a deadbolt. The emergency key is a master. It will operate any VC2100 lockset on the property. It is not intended for use as a normal employee key. It should be locked in a secure area and used only for emergencies. It is valid for two years from date it is made. At properties with cylinders, a metal EK key will also override the deadbolt. The metal EK key can also be used to extend the deadbolt.
1.3.4.2
Fail Safe Cards A set of fail safe cards should be made as soon as system setup has been completed. A fail safe card is issued to a guest in the event that cards cannot be encoded at the system controller. They are stored in a safe or other secure area. Up to three fail safe cards can be issued for each room. They are interrelated to guest cards so that they lock out a normal guest card. Fail safe cards are valid for two years from the date they are made.
1.3.4.3
Lock Out Cards The current guest’s card can be invalidated by inserting a lock out card into the lock. When the next guest card is issued for
VingCard 2100 Plus v1.6a
System Overview Card Features
the room, it will work in the normal manner. The lock out card can be used for two years after it is made. An undo lock out card makes a guest’s key valid again. 1.3.4.4
One Shot Cards A one shot card operates the lock only once. It is inter-related to itself, and so locks itself out after the first use. It works independently and has no effect on any other previously issued or used keycards. The one shot card is issued, for example, to a guest who has left his original keycard in the room. The one shot card has a time window of 1 hour and cannot override the deadbolt.
1.3.4.5
Diagnostic Cards A diagnostic card can be created on any system controller from the Special Cards menu. When used in a lock, the diagnostic card will display a flash sequence that indicates the reason for the last denial of a card. Note: The diagnostic card does NOT unlock doors. The result of using the diagnostic card will be a Flash Sequence as follows: •
Green/Green -- bad parity, bad checksum, or timeout
•
Red/Red/Red -- wrong facility code
•
Red/Yellow/Green -- invalid issue time
•
Red/Red -- card expired
•
Green/Yellow/Red -- card too early
•
Yellow/Red -- no matching channel (wrong room)
•
Green/Red -- does not override channel (locked out)
•
Yellow/Yellow -- invalid time zone
•
Yellow -- deadbolt extended, no override
The diagnostic card will not reset this data (using the diagnostic card repeatedly will display the same data.) When the next non-diagnostic card is used it will over-write the data.
System Overview Card Features
VingCard 2100 Plus v1.6a
However, you may alternate the use of room cards with the diagnostic card, and determine the reason that access is denied for each.
1.3.5
System Structure Summary (Chart)
The following chart is a summary of the VC2100 PLUS v1.5 database. Guest Cards
Guest cards are issued per room. A card can only operate one guest room. Maximum 400 guest rooms.
S Card 1
Section Section Section Section Section Section Section Section Section Section Section Section Section Section Section 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
e Card 2
Section Section Section Section Section Section Section Section Section Section Section Section Section Section Section 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
c Card 3
Section Section Section Section Section Section Section Section Section Section Section Section Section Section Section 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
t Card 4
Section Section Section Section Section Section Section Section Section Section Section Section Section Section Section 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
i Card 5
Section Section Section Section Section Section Section Section Section Section Section Section Section Section Section 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
o Card 6
Section Section Section Section Section Section Section Section Section Section Section Section Section Section Section 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
n Card 7
Section Section Section Section Section Section Section Section Section Section Section Section Section Section Section 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Card 8
Section Section Section Section Section Section Section Section Section Section Section Section Section Section Section 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Card 9
Section Section Section Section Section Section Section Section Section Section Section Section Section Section Section 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Card 1
Zone 1
Zone 2
Zone 3
Zone 4
Zone 5
Z Card 2 o Card 3
Zone 1
Zone 2
Zone 3
Zone 4
Zone 5
Zone 1
Zone 2
Zone 3
Zone 4
Zone 5
n Card 4 e Card 5
Zone 1
Zone 2
Zone 3
Zone 4
Zone 5
Zone 1
Zone 2
Zone 3
Zone 4
Zone 5
Card 6
Zone 1
Zone 2
Zone 3
Zone 4
Zone 5
Card 7
Zone 1
Zone 2
Zone 3
Zone 4
Zone 5
B Card 1 l Card 2
Building 1
Building 2
Building 1
Building 2
d Card 3 g Card 4
Building 1
Building 2
Building 1
Building 2
Card 5
Building 1
Building 2
G Card 1 M Card 2
Master
E Card 1
Emergency Key
Master
System Overview Card Features
VingCard 2100 Plus v1.6a
Fail Safe 1
Fail Safe. Guest Backup cards operate per room. 1 card operates 1 room
Fail Safe 2
Fail Safe. Guest Backup cards operate per room. 1 card operates 1 room
Fail Safe 3
Fail Safe. Guest Backup cards operate per room. 1 card operates 1 room
One Shot
One Shot. Cards operate only once with a limited time window. 1 card operates 1 room
Lock Out
Lock out. Lock out cards are used to lock out the last guest card or fail safe card used.
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1.4
System Overview Door Types
Door Types Each lock is programmed to operate as one of four door types: •
Guest - A door which is identified as a guest room can be accessed by a guest who has been checked into the room or by an employee.
•
Service - Guests cannot be checked into service rooms. A service door can be operated only by an employee card. The door must be defined as a room in the employee’s user group (section, zone, or building).
•
Global Common - A global common control module sends an unlock message to the lock if the card meets both of the following access criteria:
Facility code - A special code is assigned to each property, and all keycards issued have the same code written on them. If the card has the correct facility code, the CM checks the time window. Time window - The lock checks the start and stop times which are included in the card’s magnetic information. If the window includes the present time, the control module sends an unlock pulse. •
Service common - Only employees have access to service common doors. Two criteria, in addition to facility code and time window, determine whether an employee’s card will have access through a service common door:
Lock definition - When the lock is defined, it must be configured for section, zone, and/or building. The lock can be configured so that cards are accepted for all three employee types, any two types or just one type. Activation on the employee’s card - Service common access can be assigned to the keycard at the time it is issued. If service common is activated, the employee will have access to any service common doors that permit access to the employee’s key type (section, zone, or building). This gives the hotel flexibility for limiting employee access.
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System Overview Door Types
Note: There is no override in global common and service common locks. The card of a guest who checked into room 101 for four days will still operate any global common door on the fourth day, even though a new guest may have been checked into room 101. If common doors are used to enhance security then the property could take the following precautions to make sure that a guest’s card is not used after the guest has departed: •
Verify the duration of the guest’s stay on check-in and make sure the guest is checked in only for the length of the expected visit.
•
Collect cards from guests on early departure.
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1.5
System Overview Extended Access
Extended Access Extended access is used to limit the guest’s ability to use the elevator. Access to some floors is limited by installing an extended access reader in the elevator control panel. The guest must insert a card with extended access activated before the elevator controls will allow the guest to select a specific floor(s). Extended access readers can be used to limit access to special areas like covered parking. Only guests or employees with extended access assigned to their cards can obtain entry to areas where an extended access reader is installed. The extended access reader cannot be installed on the surface. It is for recessed installation only. Three criteria must be met for the extended access reader to operate when a card is inserted. The first two are the same as the criteria for any global common door: facility code and time window. Additionally the extended access lock controller reads the extended access bit on the card. Extended access can be assigned to any card by selecting it for the guest or employee at the time the card is issued. Just as with a normal global common door, there is no override in an extended access reader. Select a room type of global common and activate extended access in order to have a lock ID for extended access doors.
1.6
Passage Mode Any lock can be defined as a passage mode lock. A passage mode door unlocks when a card is used and remains unlocked until the next time a card is used, when it will lock. Then it remains locked until a card is used again. A typical application of the passage mode is in meeting rooms. The card toggles the lock between permanently locked and unlocked modes. Note: Passage mode is not for lobby door applications.
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System Overview Auto Unlock Mode
1.7
Auto Unlock Mode You can program locks to unlock and relock automatically at specified times of the day by using Auto Unlock Mode. This differs from Passage Mode which requires a card to be inserted in a lock to activate it. The unlock and relock times can be specified in 30 minute increments. The same unlock and relock times are used for all days (7 days a week).
1.8
Cylinder for Mechanical Override Each lockset can be equipped with an optional mechanical cylinder which is operated by a metal emergency key (EMK). The EMK retracts the latchbolt and deadbolt providing mechanical, emergency access. It overrides the electronic functions of the lock. The cylinder can be mechanically recoded twice in the event that an EMK key is lost. Recoding the cylinder requires use of a special recode key which is included in the system package. Cylinders are not used with VC2100s/50 locksets.
1.9
Reports Various reports are generated by the system. Management reports describing system configuration can be generated at any time. The system controller maintains a record of the last 1995 events which can be used to generate five event reports. Each event report organizes the data differently. Each lockset maintains a record of events at the door. Number of stored events depends on lock type and manufacturing date. A lock’s events can be retrieved from the door and used to generate a lock event report.
1.9.1
Management Reports Four reports, which can be accessed only with a management level password, provide a list of : •
Employees by identification number and the user group that each is assigned to.
•
System parameters so that the user can check the
VingCard 2100 Plus v1.6a
System Overview Reports
operating parameters of the system.
1.9.2
•
User groups along with a list of the card parameters selected for each user group.
•
Lock data indicating the parameters assigned to each lock, including the section, zone, and building user group that are assigned to that lock.
System Events Reports A record of the system’s last 1995 events can be recalled from memory at any time by running a system event report. The data can be formatted in various ways to generate five event reports: •
events by date
•
events by room
•
events by system operator
•
events by user group
•
events by keycard
The record of each event includes: time of the event, identification of the operator, and general information about the command. 1.9.3
Lock Events Reports Each lock maintains a record of its most recent events. Number of stored events depends on lock type and manufacturing date. The record can be transferred to the system controller. Then a lock event report can be sent to a printer. A lock event report includes the following information about each event: •
user ID code - a unique identification number for each card
•
lock channel, user group
•
time (resolution 5 minutes) of the event
•
repeated or single card use (if the card is used more than once within five minutes the event report indicates one entry)
VingCard 2100 Plus v1.6a
System Overview System Commands -- A Summary
1.10 System Commands -- A Summary The following is a list of all commands in the VC2100 Plus system: Main Menu Cards
Submenu Guest Cards
Employee Cards
Special Cards
Reports
Locklink
Restore Database Backup Database Set Date and Time System
User Groups
Define Lock
System Params Encoder Information
Commands
Description
Level
Add Guest to Room Remove Guest Card Verify Guest Card
Check in a guest Check out a guest Display information for a card
FD, MOD, M FD, MOD, M FD, MOD, M
Add Employee Change Employee Remove Employee Verify Employee Card
Issue a new employee card Change employee data Delete an employee's record Display information for a card
M M M M
Fail Safe Card Lock Out Card Emergency card Diagnostic Card One Shot Card
Issue a backup card Lock out all guests with card Override the deadbolt in any lock Check reasons for card malfunction Issue a backup card to be used once
M M M M MOD, M
Events by Date Events by Room Events by SYSOP Events by User Group Events by Keycards Print Employees Print System Params Print User Groups Print Lock Data Print Lock Events
All SC events sorted by time All SC events for a room All SC events sorted by system operator All SC events sorted by user group All SC events for a keycard List of employees Global parameter settings List of UG and their parameters Parameters & user groups for each lock All events for a lock
MOD, M MOD, M MOD, M MOD, M MOD, M M M M M MOD, M
Program Lock Read Lock Events View Lock Events Unlock door Set Lock Time Exit Locklink Mode
Transfer data to a lock Transfer lock event from lock Display lock events on SC screen Send an unlock command using an external battery Set time and date for a lock Exit from locklink mode to normal operation Restore database to the SC Copy database to a backup memory card Set system time and date
MOD, M MOD, M MOD, M M M MOD, M M M M
Add User Group Change User Group Remove User Group
Define parameters for cards Change user group data Delete a user group
M M M
Add Lock Change Lock Remove Lock
Define a new lock Change parameters for a lock Delete a lock record Set DST dates & other parameters Display the attached encoder’s version number
M M M M M
Password Level - Key FD - Commands available to users with front desk passwords. MOD - Commands available to users with MOD passwords. M - Commands available to users with master passwords.
System Overview Password Protection
VingCard 2100 Plus v1.6a
1.11 Password Protection Four-digit passwords are assigned by the system. The employee’s password accesses one of three sets of commands: •
Front Desk- The set of commands assigned to the Front Desk access group allows an employee to • Issue guest cards - check in guests, • Remove card from room - check out guests, and • Verify a guest’s card (display information about a
card).
When a Front Desk password is entered, the system controller displays the Add Guest to Room menu. •
MOD (Manager on Duty) - An employee assigned an MOD password can perform all the operations available to front desk passwords and will also have access to One Shot special cards, event reports, and locklink. When an MOD password is typed, the system controller displays the Add Guest to room menu. Press Escape three times to display the main menu.
•
Master - A master password allows the user to perform all functions of the system. When a master password is entered, the system controller displays the Main menu.
•
Grand Master - When purchasing the system you can request a Grand Master password. It will allow you to create Master passwords of up to 8 characters.
1.12 Card Resolution Resolution on the card is one minute. That means that all cards made in the same minute will operate a door. Example: A guest is checked into room 101 at 10:31. If another card for room 101 is issued thirty seconds later (the system’s clock is still at 10:31), the new card will operate the lock; it will not lock out the first card, even if replace guest is selected when the second guest is checked in. As far as the lock is concerned, both cards were issued at the same time. A card issued more than one minute after the first card will always lock out the preceding card if “Replace Guest”
VingCard 2100 Plus v1.6a
System Overview System Alternatives
is selected when the system controller displays the message that the room is occupied. 1.13 System Alternatives 1.13.1 SC Printer
Encoder Contact Card
Client SC
Network Cable
Server SC
Encoders
Printer
Contact Card
Single-User System
The VC2100 Plus can be used as a single user system. There is only one check-in terminal and one card encoding station. When the system controller must be used as a locklink it is disconnected from the encoder base, and the contact card is plugged into the controller’s serial communication port, COM1, the modular receptacle. 1.13.2
Multi-User System
The VC2100 Plus can also be used as a multi-user system for two users. There are two check-in terminals and two card encoding stations. When a system controller must be used as a locklink, the client SC is disconnected from the encoder base, and the contact card is plugged into its serial communication port, COM1, the modular receptacle.
System Overview System Alternatives
VingCard 2100 Plus v1.6a
1.13.3
Interface to PMS The system controller can be interfaced to a hotel’s property management system (PMS). Interfacing allows the property to use its PMS terminal(s) to send check-in commands to the encoder. When the system is interfaced to the PMS, the PMS becomes the master for issuing guest cards, but cards must still be swiped through the encoder base. For optimal performance, the PMS should be attached to the server SC. Network Cable
PMS
Server SC
Client SC Printer
Encoders
Contact Card
VingCard 2100 Plus v1.6a
System Overview System Alternatives
1.13.4
Number of stored lock events
Lock series
Until Sept. 2003
From Oct. 2003
Classic
100
200
Presidio
200
200
DaVinci
200
200
VingCard 2100 PLUS v1.6a
System Setup Starting up
2. System Setup System setup consists of selecting the parameters and user groups that will be used. All parameters already exist. The user only has to select from a set of limited options. Only room numbers require input of data via the keypad.
2.1 Starting up Turn on the system controller (press the power button located just below and at the left side of the display). After a short time, the system entry menu will be displayed. (See Section 5 for boot up instructions.) 2100 PLUS CONDO \ POS
1. To start a setup session type “2100” and press Enter. When the system controller enters the program, it displays the main menu.
2. Press 7 or use the down arrow to move the selection cursor (>>) to System; then press Enter.
2.2 Menus: Data Selection and Entry You can input most data by selecting from a list of options. Only variable data like room numbers and employee numbers must be entered by pressing a series of keys and then pressing
System Setup Menus: Data Selection and Entry
VingCard 2100 PLUS v1.6a
Enter. 2.2.1 Add, Remove, Change Commands Command menus usually contain three options: •
Add
•
Remove
•
Change
Use the add command the first time you perform an action. For example, when you add a user group. After initial setup, use change and remove commands. 2.2.2 Selecting Commands and Data Select commands from a numbered list. To select Cards from the main menu, press 1. Alternatively, scroll through the list using the arrow keys. The line cursor (>>) moves each time you press an arrow key. Press Enter when the cursor indicates the desired selection. Some menus allow you to select from several options, but only one option at a time is indicated in a field. To scroll through all options, you must press an arrow key until the desired selection is displayed, then press Enter.
VingCard 2100 PLUS v1.6a
System Setup Configuring the System
2.3 Configuring the System Before locks can be programmed, you must define how cards work by defining user groups and locks. The VC2100 PLUS system has a factory-set password "2100". Use the factory password until you have added a master user and tested the password to be sure it works. Then remove the factory employee (employee ID 2100) from the system. Set up the system in the following order: 1. Set system parameters 2. Set time 3. Define user groups 4. Define locks 5. Program locks 6. Issue keys 2.3.1 System Parameters System parameters define information that will be used for all cards. To set system parameters: 1. Enter the system controller using a master password. 2. Press 7 to select System. 3. Press 3 to select System Parameters. 4. Press Enter to move past any field without making a change. When the underline cursor ( _ ) is on a field that you want to change, press up or down arrows to display an option for that field. When the desired setting is shown, press Enter. Note: Press the down arrow to make the time earlier. Press the up arrow to make the date or time later. Examples: Press down arrow to change check-out time from 12:00 to 11:30. Pressing the down arrow at a DST start/stop field changes the start or stop time by one day.
System Setup Configuring the System
VingCard 2100 PLUS v1.6a
5. Press Enter when the cursor is at Daylight Saving Time: Stop to save the changes you have made to parameters. Once the message COMPLETED! Press ENTER to Continue appears, the changes have taken effect. 6. Press Enter to return to the System menu. The following fields are included in system parameters: 2.3.1.1 Date Format
Dates are always displayed as two digit numerals to indicate month, day, and year. However, the sequence of the display can be altered allowing the user to select a date format. Available formats are:
mm/dd/yy (month/day/year)
dd/mm/yy (day/month/year)
yy/mm/dd (year/month/day)
2.3.1.2 Check-out
Time of day that a card stops working on the guest’s scheduled day of departure. Check-out time (hour and minute of check-out) cannot be changed for each guest. Select a check-out time that is later than a guest could reasonably be expected to occupy a room on the day of check-out. After the designated time on the scheduled date of departure, the card will no longer operate the lock. Set in increments of 30 minutes from 00:00 to 23:30. The system calculates any part of a day before the check-out time as a full day. Therefore, if the guest checks in before the check-out time, the user must add an extra day when the guest checks in.
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System Setup Configuring the System
2.3.1.3 Default Stay
When a guest checks in, the system controller calculates a check-out date. The number of days used for that calculation is entered here. The period can range from one to thirty days. The registration agent will be able to increase or decrease the length of stay for each guest. 2.3.1.4 Station ID Not a configurable feature in this version. 2.3.1.5 Timeout
Timeout is the length of time that the system controller can remain inactive - with no keyboard entries - before it automatically exits to the password screen. Set timeout for 1 minute, 15 minutes, 30 minutes, one hour, or four hours. This security feature prevents unauthorized users from completing commands under another person’s password. If timeout is DISABLED, the system controller will never revert automatically to the password screen. 2.3.1.6 Fixed Digit
Use this parameter to set the number of digits in all guest rooms. For example, if all rooms have four digits, select four. If the fixed digit parameter is enabled, you will not have to press Enter after typing a room number with the correct number of digits. If fixed digit is disabled, you will always have to press Enter after typing a room number. Eliminate one unnecessary key stroke from the check-in process by enabling the fixed digit function. 2.3.1.7 Always Guest
If this parameter is enabled, the system controller assigns all guests to the guest user group automatically. If you don’t need a guest user group with enhanced card features for deadbolt override or extended unlock time, enable Always Guest and remove one or more unnecessary key strokes from the check-in process.
System Setup Configuring the System
VingCard 2100 PLUS v1.6a
2.3.1.8 Extended Access
If extended access is enabled, managers will have the option of assigning extended access to employee user groups, and all system users will be able to assign extended access to guest cards. Enable extended access only if your property is going to use extended access readers (multi output controller) to limit access so that only special guests will have access to certain areas. Elevator readers usually limit access by Concierge guests to a particular floor, but the readers could also be installed in the control box for a parking lot so that only some guests would have access to a privileged parking area. 2.3.1.9 Start and Stop Dates for Daylight Saving Time
Each lockset has a real-time clock that is synchronized with the system controller. In order to maintain synchronization all year round, the lock must be updated when time changes to daylight saving time and back to standard time each year. The lock changes from standard to daylight saving time automatically. The first guest card made for each room after the system controller has changed to daylight saving time carries information that automatically changes the lock time. The lock automatically changes from DST to standard time in a similar way. On January 1 each year, the system controller calculates the start and stop dates for daylight saving time (based on the first Sunday in April and the last Sunday in October). You will not have to change time in the system controller. The SC automatically advances time by one hour at the time you choose for daylight saving time to begin. If daylight saving time start and/or stop dates in your locality are different from the default values, you must set daylight saving time parameters, sometime before daylight saving time starts. For localities where daylight saving time is not applicable, the feature can be turned off by pressing the Clear key instead of selecting a start date. The daylight saving time start and stop
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dates will disappear, if you disable DST in this manner. Note: For countries in the southern hemisphere, daylight saving time in your area may extend over the change in year. In order for the automatic time change to take place in locks, you can set the start date as described for the northern hemisphere. But you must set the end date for December 31. On January 1, you must set start date of Jan 1 and the ending date before issuing any keycards. Each year, the system controller calculates daylight saving time start and stop dates for the current year. The first time a master password is used in a new year, the system controller displays a message showing computed start and stop dates for daylight saving time (if DST was activated in system parameters). To accept computed dates press Enter three times. To change a start or stop date, move to the field that you want to change and use the arrow keys to display the correct selection. The manager must determine daylight saving time dates for the year before the system controller will allow further operations under a master password. Caution: Enable or disable daylight saving time before defining the system and programming locks. If you change daylight saving time parameters after locks have been programmed for the first time, you may have to reprogram all locks in order for them to operate properly. 2.3.2 Setting Date and Time Because the VC2100 Plus is a time-based system, it must maintain synchronism between the system controller and the locks. Only persons with master passwords have access to the set time command. If you change the time, you will have to re-program locks. To set date and/or time: 1. Type a master password and press Enter. 2. Press 6 to select Set Date and Time from the main menu. 3. Move to the first field that needs to be changed by pressing Enter to accept each correct field.
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4. Make changes at each field, as necessary:
Year - If the year is incorrect, press an arrow key to display the correct year. When correct, press Enter. Month - Display the correct month in the field by pressing an arrow. When correct, press Enter. Day - Use up and down arrows to select the day. Then press Enter. (The hour field appears.) Hour - Use arrow keys to select the hour. Press Enter. Minute - Use an arrow key to select the minute. Then press Enter. Second - Set the second with arrow keys and press Enter.
5. Press Enter when the Completed message appears and return to the main menu 6. Press Escape to revert to the password display. Note: The first time a master password is used in a new year the system controller displays a message showing computed start and stop dates for daylight saving time (if DST was activated in system parameters). To accept computed dates press Enter three times. To change a start or stop date, move to the field that you want to change and use the arrow keys to display the correct selection. 2.3.3 Activating User Groups Defining user groups is the first step in setting up a database. A user group must be added before an employee access can be defined. 1. Press 1 to select User Groups or make sure the selection cursor (>>) is at the user group field; then press Enter.
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2. Press 1 to select Add User Group.
3. Press an up or down arrow to show one user group at a time. Following is a list of all possible user groups: Guest User Groups Guest
Guest w/DBO
HC HC w/DBO
Employee User Groups Master
Front Desk MOD
Sections: Section 1 Section 2 Section 3 Section 4 Section 5 Section 6 Section 7 Section 8 Section 9 Section 10 Section 11 Section12 Section 13 Section 14 Section 15 Zones: Zone 1
Zone 2
Zone 3
Zone 4
Zone 5
Buildings: Building 1 Building 2 When the system controller displays the desired user group, press Enter. If a user group is absent from the list, it is already activated. Menus for adding guest and employee user groups are different. If you select one of the four guest user groups, proceed with instructions in the next section, 2.3.3.1 - Adding a Guest User Group. If you select an employee user group, skip to Section 2.3.3.2 - Adding an Employee User Group.
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2.3.3.1 Adding a Guest User Group
Four guest user groups exist. The first of these, the Guest user group, is already active. If a guest is assigned to the Guest user group, the card will not override the deadbolt, and the door will unlock for the time selected for standard guests. You cannot add or remove the Guest user group. Three other guest user groups can be added. If they are not added, the front desk agent will not be able to assign special options to a guest’s card at check-in. Select Guest w/DBO if you want to add a user group so that designated guests’ cards will override the deadbolt. Select HC if you want to be able to assign an extended unlock time to some guests’ cards. This option could be useful for handicapped, elderly guests or others who may need a little longer to press the handle after unlocking the door with a card. Select HC w/DBO if you want to activate a group with extended unlock time and deadbolt override. You automatically selected deadbolt override ON if you designated Guest w/DBO or HC w/DBO as the user group. Deadbolt override is automatically set to OFF for Guest and HC user groups. After completing steps 1-3 as indicated on the preceding page: Use an arrow key to display the unlock times from 1 to 31 seconds. When the desired unlock time is displayed in the Unlock Time field, press Enter. When the system controller displays the message COMPLETED! Press ENTER to Continue, press Enter. The controller reverts to the menu illustrated in step 3. 2.3.3.2 Adding an Employee User Group
Before adding an employee user group, determine how many sections, zones, and buildings are needed. Each section, zone, and building is a user group. See Getting Started with VC2100 Plus. Note: Three employee user groups already exist. Employees assigned to the Master user group are always issued cards and automatically have access to all rooms and all system controller commands. You
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cannot add or remove the Master user group. Two user groups exist for employees who do not need cards. Employees who need access to system commands but do not need to carry cards can be assigned to Front Desk or MOD user groups. After you select an employee user group in step 3 on page 35, the system controller shows parameters that will be assigned to all cards for that group. 1. Select a System Access group. System access defines the employee’s access to system controller commands. Usually, persons who are assigned to sections, zones, or buildings do not need to check in guests, run reports, etc. Exclude system access for those users by selecting None. Employees who should be able to issue cards can be assigned to a system access group: •
Front Desk
•
MOD
•
Master
Note: Each access group also exists in the system as a user group. You only need to activate a system access group if employees who carry cards also need access to system commands. Hint: Need more than two master passwords? You can issue only two master cards in the system, but you can assign more master passwords to employees if you activate the Master access group for a section, zone or building. A section, zone, or building does not have to have doors assigned to it in order for you to assign an employee password. Press the up or down arrow to see each system access option. When the desired access group is shown, press Enter. 2. Set the employee’s duration. Unless it is overridden, an employee’s card will work for the time designated by the duration. Select the number of months, from 1 to 24, that the card will be effective. The time window will start when the card is issued. Press the up or down arrow until the desired number of months is shown. Then press Enter. A two year duration is assigned automatically to an
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employee in the master user group. The duration for master cards cannot be changed. Duration does not apply to front desk and MOD user groups. 3. Set deadbolt override (D/bolt O/R). Answer yes or no to the deadbolt override option. If you select yes, any cards assigned to employees in the user group will override the deadbolt. Press an arrow to toggle between yes or no. With the desired selection displayed, press Enter. 4. Select the unlock time using arrow keys. Set the time that the door should remain unlocked when an employee inserts a card. The time can be between 1 and 31 seconds. The system default is 3 seconds. When the desired unlock time is shown, press Enter. 5. When the system controller displays the message Completed! Press Enter to Continue, press Enter. The controller reverts to the Add User Group menu illustrated in step 3. 6. Press Escape once to return to the System menu. 2.3.3.3 Changing a User Group
You cannot change a user group’s settings until the user group has been activated using the add user group command. Guest and master user groups are already active. They are only accessible from the change a user group menu. 1. Press 1 to select User Groups.
2. Press 2 to select Change User Group.
3. Press an arrow key to see one user group name at a time. Press Enter when the desired user group name appears.
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4. Select a different system access group than the one displayed by pressing up/down arrows to show the four possibilities. Then press Enter repeatedly to move to the next field that you want to change. If the cursor is at system access, pressing Escape will change the display to step 3. 5. After you have selected the parameters for Unlock Time, press Enter to execute the change command. 6. When the system controller displays the message Completed! Press Enter to Continue, press Enter. The controller returns to step 3. 7. Press Escape to return to the system entry display. 2.3.3.4 Removing a User Group
A user group which is not in use can be removed or deleted. After employees or guests have been assigned to the user group, it cannot be removed. 1. Go to the System menu, then select User Groups. 2. Press 3 or press the down arrow to move the selection cursor to Remove User Group and press Enter. 3. Press an up or down arrow to scroll through the list of user groups. Only active user groups will be shown in the field when you scroll. Press Enter when the desired user group name is displayed. 4. When the Completed... message appears, press Enter to revert to the menu in step 3. Then press Escape to exit to the User Groups menu.
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If the system controller responds with the message, Group in use!! Press ENTER to Continue, you must remove all guests or employees from the user group before you can delete it. See Remove Employee, Section 3.2.2.3. You can use the Print Employees report to see which employees you will have to remove. 5. Press Escape three times to go to the password menu. 2.3.4 Defining Locks Locks cannot be defined until user groups have been activated. Determine room numbers for guest rooms. The system controller does not have keys for alphabetic characters. Only numbers from 1 to 9999 can be used to identify rooms. After numbers for guest rooms have been assigned, determine room numbers for service, service common, and global common doors. To define a lock: 1. Enter the system controller using a master password. 2. Press 7 to select System commands. 3. Press 2 to select Define Lock. 4. Press 1 to select Add Lock. 5. Select the Door Type. The blinking underlinecursor ( _ ) is at Door Type. Guest is the most common door type. If the lock you want to add will be installed on a guest room, press Enter. Then select section, zone and/or building cards that will operate the lock. If the lock will not be installed on a guest room door, select one of the following door types: •
Service - A service door is a housekeeping supply closet, an engineering room, or another area which will be accessible by employees in one section, zone, and/or building. Just as a guest room lock only permits entry for housekeepers in one section, the service lock will only
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permit access to cards in one section, one zone, and/or one building. A service door can also be programmed into Auto Unlock Mode, when the door unlocks and relocks at certain times during each day. Assume there are two linen closets on each floor and each housekeeping employee has access to only one closet. Housekeepers in section 1 have access to rooms 101 through 115 and closet 901. Housekeepers in section 2 have access to rooms 116 through 130 and closet 902. Each linen closet can be defined as a service door in a housekeeping section. Only one section, one zone and one building can be designated for each service door. Assume that a maid supervisor has access to all zone 1 guest rooms (e.g., all guest rooms on the first floor). The supervisor needs access to both closets on the first floor. Even though one closet allows only section 1 maids and the other allows only section 2 maids, one zone master can be active in both doors. You can also assign one building user group to each door. Master keycards automatically have access to all service doors. See section 2.4.4.1 for setup instructions in service doors.
6
•
Service Common - When employees from more than one section, zone or building share access at a door, the door must be designated as a service common door. A service door can also be programmed into Auto Unlock Mode, when the door unlocks and relocks at certain times during each day. If the door is activated for sections, employees in all sections will have access. If the door is activated for zones, all employees carrying zone master cards will have access. If the door is activated for building masters, an employee with either building master will have access.6 Employees carrying master keycards have access to all service common doors. See setup instructions in section 2.4.4.2.
•
Global Common - If all employees and guests should have access through a door, for example a perimeter door,
Service common access can be left off of any employee’s keycard. See Adding Employees.
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the lock must be defined as a global common door. A global common door unlocks for any card with the correct facility code and time window. See setup instructions in Section 2.4.4.3. Select global common for any locks that will be programmed as an extended access controller.
2.3.4.1 Defining a Guest Room or Service Door
After either Guest or Service is selected as the door type, the system controller displays the following menu: 1. Select a section. Press the down arrow to display one section at a time. Only sections that have already been activated by the add user group command can be displayed. If no section keycards should operate the lock, select None. When the desired section name is displayed, press Enter. 2. Select a zone. Press an arrow key until the desired zone is shown; then press Enter. Only zones that were activated as user groups are displayed. If no zone master cards should operate the door, select None. 3. Select a building. Press an arrow to show the desired building; then press Enter. Only a building that has been activated as a user group will be displayed. If no building user groups were created, None will be displayed, and pressing an arrow key will have no effect. 4. Press Enter to bypass passage mode for most locks. Make sure that you do not activate passage mode for normal guest room locks. However, you may want to activate passage mode for some locks that can be operated by guest cards. If, for example, you have installed VingCard locks on a meeting room door, you could define the room as a guest room and activate passage mode. When you issue a card to a guest for the room, the guest’s card can be used to unlock the room for the day while meetings are taking place, and then relock the room at the
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end of the day. Normally, however, passage mode should not be activated for guest room doors. If a service lock type is activated for passage mode, the door will unlock when a valid employee card is inserted, relock the next time a card is inserted. You could use this in areas that you want to allow free access to at certain times while locking out guests and some employees at other times. Do not use passage mode for a lobby door. 5. Specify whether you want to assign Auto Unlock Mode. If you selected Service for Lock Type, the Auto Unlock field will be displayed. Set this to None if you do not want to use Auto Unlock Mode. OR Set the time that you want Auto Unlock to begin (30 minute intervals.) The Auto Relock field will appear. Set the time you want the lock to return to locked mode. Note: The Auto Unlock and Relock time is set in 30-minute increments using a 24-hour clock. 6. Type a room number from 1 to 9999 and press Enter. (Before pressing Enter review the information you have just selected. If you see a field that needs to be changed, press Escape to go to that field; pressing Enter executes the Add Lock command.) 7. Press Enter again when the Completed... message appears. 8. Add more locks or exit. Add more locks with same parameters. No room number is shown. Add a room, with the same parameters by typing another room number and pressing Enter. OR Continue adding locks with different parameters. It is not
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necessary to exit the add lock menu when you need to change parameters for the next lock. Press Escape when the cursor is on the blank Room # field. The cursor moves to door type. Press Enter if the door type does not need to change. If you need to change the door type for the next lock, use the arrow keys to select a door type. If a change is needed at another field, press Enter to move to the field; then press an arrow key to show the options for that field. Press Enter when the desired option is displayed. Example: After all guest rooms in Section 1 have been entered, you can add a service door. Press Escape to move the cursor to Door type, then press an arrow key until Service appears. Press Enter to scroll to the room number field. Then type a number. If you press Enter too many times and scroll past a field you want to change, you can press Escape to scroll back, unless the cursor is at Door Type. OR Exit. After all locks have been entered, press Escape twice when the cursor is on an empty room number field. The first Escape moves the cursor to the door type field, the second exits the add lock menu and returns the system controller to the Define Locks menu, illustrated in step 2. The cursor must be at the door type field in order to exit. 2.3.4.2 Defining a Service Common Door
If Service Com has been selected for door type (see Defining Locks earlier in this chapter), the system controller displays the following menu. 1. Activate section cards. When the cursor moves to the section field, Yes appears in section, zone and building fields. If all7 section master keycards should have access at the door, press Enter and go to zone. If no section cards should have access, press an arrow to display No. Then press Enter. 7
If you select YES, any section master card may or may not have access to all service common doors. The ability must be added to the card when the employee is added. If NO is selected here, no section cards will have access at this door.
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2. Activate zone master cards. If zone master cards should have access through the door,8 press Enter to select Yes and move to building. If no zone master keys should operate the door, press an arrow to display No; then press Enter. 3. Activate building master cards in the lock. If building master keycards should have access,9 press Enter for Yes and move to Room #. If no building cards should operate the door, press an arrow to display No. Then press Enter. Note: You will have an option to assign service common access to employee cards. If the door is activated for service common, those cards with service common access assigned to them will operate this door. 4. Activate passage mode if you want the service common door to be toggled in and out of lock mode by valid employee cards. 5. Specify whether you want to assign Auto Unlock Mode. If you selected Service Com for Lock Type, the Auto Unlock field will be displayed. Set this to None if you do not want to use Auto Unlock Mode. OR Set the time that you want Auto Unlock to begin (30 minute intervals.) The Auto Relock field will appear. Set the time you want the lock to return to locked mode. 6. Type a room number and press Enter. Type a room number from 1 to 9999 and press Enter. Use a room number that will help you remember that this is a common door. If you have not yet added guest rooms, be sure you don’t use a room number that will be required for them later. Before pressing Enter, review the information you have selected; press Enter to execute the add lock 8
All zone master cards do not have access automatically. See preceding footnote.
9
A building master card does not have access automatically. See preceding footnote.
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command. 7. Press Enter to continue. 8. Add more locks or exit. Add more locks with the same parameters. The display remains in the add lock menu, but no room number is displayed. Add another room with the same parameters by typing another room number and pressing Enter. OR Continue adding locks with different parameters. It isn’t necessary to exit the add lock function when you need to change parameters for the next lock. If you need to change one or more parameters before continuing, press Escape once. The cursor moves to the door type field, allowing you to change parameters for the next lock. Select a different door type or make a change in any of the remaining three fields. Move to the field you want to change by pressing Enter. Use arrow keys to display the desired selection in each field. Then press Enter. OR Exit. If all locks have been entered, press Escape twice when the cursor is on the empty room field. 2.3.4.3 Defining Global Common Doors and Extended Access Controllers
After global common has been selected (see Defining Locks earlier in this chapter), the system controller displays the screen illustrated below: 1. Bypass passage mode by pressing Enter. Passage mode can be activated for global common doors, but remember, any valid keycard used in a passage mode door toggles the lock. After the first card is used, the door will unlock and remain unlocked until the next card is used. If passage mode is activated in a global common door, every keycard will toggle the lock between locked and unlocked. The door will not unlock for a few seconds then lock again
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automatically. 2. Type a room number and press Enter. Type a number between 1 and 9999. Then press Enter. Make sure you do not use a number that will be needed for guest rooms. 3. Press Enter to continue. 4. Add more locks or exit. Add more locks with the same parameters. The display remains in the add lock menu at the room number field. Add another global common room by typing a room number and pressing Enter. Repeat steps 2 and 3 as many times as necessary until numbers for all global common doors and extended access controllers have been entered. Note:Although you can define as many global common doors and extended access controllers as you want (without exceeding 475 locks), it is not necessary to create more than one global common door and one extended access reader in the system database. Then program all global common doors with the same room number, and program all extended access readers with one room number. If you want a different room number to appear on the readout from a global common door, then you need to assign a unique room number for each door in the database. OR Continue adding locks with different parameters. Press Escape when the cursor is on the Room # field. At the door type field, press an arrow key to select a door type and follow instructions for that door type. (See 2.4.4.1 and 2.4.4.2.) OR Exit. If all locks have been entered, press Escape twice when the cursor is on an empty room number field. The first entry moves the cursor to the door type field, the second exits the add lock command and returns the system controller to the Define locks menu, illustrated in step 2. The cursor must be on the Door type field in order to exit. If you press Escape when the cursor is at any other field, the cursor will only move up to the preceding field.
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2.3.4.4 Changing a Lock’s Parameters
Changing any of a lock’s parameters after the system has been installed and locks have been programmed will require lock reprogramming. A change to parameters affects how a lock operates or who has access to it. Use the change command if you need to re-assign rooms to a housekeeping section or if you need to change the door type. Example: you need to change a closet from service door to a service common door so that all maids rather than only maids in one section have access. To change a lock’s parameters: 1. Enter the system controller using a master password. 2. Press 7 to select System commands. 3. Press 2 to select Define Lock. 4. Press 2 (or use the arrow key to move to Change Lock, and press Enter). 5. Type the room number for the lock you want to change and press Enter. 6. Move the cursor to the field you want to change by pressing Enter. If the cursor is not on the door type field, you can press Escape to move the cursor up to the preceding field. Press Enter when the cursor is on the last field, and the system will execute the command. 7. The display reverts to the Change lock menu, prompting for a room number. If you want to change another lock, repeat steps 5 and 6. If you want to exit, press Escape.
2.4 Using Locklink When the system configuration is complete, the locks need to be programmed. You can do this by using the client SC as a locklink. See section 4.6
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System Setup Using Locklink
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3.
Cards Passwords
Cards This section covers the daily operation of the system controller, encoder base, and contact card after the database has been configured.
3.1
Passwords The password screen is illustrated below. VC 2100 PLUS CONDO \ POS
Type your four-digit password and press Enter. One of two menus will be displayed depending on the password’s authorization.
Ver 1.6
Note: If the screen is blank, press the POWER button, which is located just below the display screen. See booting instructions in section 4. If a front desk or Manager on Duty (MOD) password is entered, the system controller goes to the Add Guest to Room menu. For check-in instructions, see "Adding a Guest" later in this chapter. Only two other operations are available to a Front Desk user. Press Escape; then choose Remove Guest Card or Verify Guest Card. An MOD password is assigned to personnel who need access to reports and locklink commands. An MOD cannot make changes to the system’s set up and has no access to Employee Cards, Special Cards (except One Shot Card) or management reports. Press Escape once to go to the Guest Cards menu. Press Escape twice to go to Cards. Press Escape three times to exit to the MOD’s main menu.
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If a master password was entered, the system controller displays the main menu and the user has access to all commands in the VC2100 PLUS system.
Note: You may be able to create 8 character Master Passwords. Contact VingCard or the whoever sold you the system if you are unsure of whether this feature was requested.
3.2
Selecting from Menus Two types of menus are used in the VC2100 PLUS system. A selection menu lists commands and submenus. A number is associated with each option. Choose an option by pressing the corresponding numbered key. A data entry menu contains data fields. In some cases data must be typed. In most cases, however, data is entered by selecting from options. Only one option can be displayed in a field at one time. Press an arrow key to display another option. Press Enter to make a selection from a selection menu. The Main menu is an example of a selection menu. Select a sub-menu by pressing a number from 1 to 7. Add Guest to Room is an example of a data entry menu.
•
Escape (Esc) - Pressing the Escape key, when a selection menu is displayed, will always exit the current window and return to the preceding menu. From a data entry menu, pressing Escape will return you to the preceding menu only if the cursor ( _ ) is at the first
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field that it went to when you entered that menu.
3.3
•
Enter - The Enter key can be used to choose from a selection menu. It is used to complete any data entry. Use it to move from one field to another in a data entry menu.
•
Clear - The Clear key can be used to select no daylight saving time when you are configuring the system.
Issuing Cards All cards are issued from the Cards menu. Only commands related to guest cards are available to persons with front desk passwords. Employees with MOD passwords have access to guest cards and the One Shot special card. Employees with master passwords can issue all cards. Cards
Guest
Add Guest To Room Remove Guest Card Verify Guest Card
Employee
Add Employee Change Employee Remove Employee Verify Employee Card
Special
Fail Safe Card Lock Out Card Emergency Card Diagnostic Card One Shot Card
3.4
Guest Commands Add guest to room - Use this command to make a card for a new guest. Up to five guests can be checked into one room concurrently. Also use this command when a guest loses a keycard. If a guest loses a keycard, a new card must be made for each guest sharing the room.
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Remove guesr card - Use this command to remove a card from the system (check-out). It is not necessary to use the remove card command at each guest check-out. After the next new guest is checked in, the old card will be locked out after the new card is read by the lock. Note: PMS systems should always send a check-out command prior to a new guest check-in. Verify guest card - Use this command to read a card and display information about the card at the system controller. 3.4.1
Adding a Guest (Checking in) Use the Add guest command, on arrival of a new guest, to assign the guest to a room. You can use the add guest command to re-assign rooms (when a guest wants to transfer from one room to another), but you should re-encode the guest’s current card if you check them into a different room. That way their old card cannot be used to open the room they were originally assigned to. Note: If a card is not returned when a guest wants to change rooms, use a lock out key to lock out the last guest’s card. If a guest loses a card, you must issue new keys for all guests in that room. To check in a guest: 1. Type a password and press Enter. Then Skip to step 5 if you used a front desk or MOD password. OR Go to step 2 if you typed a master password. 2. To select Cards from the main menu: press 1. 3. To select Guest Cards: press 1. 4. To select Add Guest to Room: press 1. 5. Type a room number. If a card is already active for the room, the system controller displays: Room Occupied. Choose one of the options described below. If no card is already assigned, go to step 6. You may have to press Enter after
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typing the room number. Select Replace Guest. Press 1 if all previously issued cards should be locked out by the new card. Go to step 6.
OR Select Different Room. Press 2 if you need to assign the guest to a different room. Return to step 5. OR Select Add Guest. Press 3 if another guest occupies the room and the new guest will share the room with the existing guest. Up to five cards can share a room. Go to step 8. 6. Select Type. Press an arrow key to select a type other than Guest. Four guest types are possible: Guest, HC, Guest w/DBO and HC w/DBO. Press Enter when the desired Guest type is displayed.
Guest - A card assigned to the Guest type unlocks the guest room door for the standard length of time.10 If the deadbolt is extended, the card cannot unlock it. HC - An HC (handicap) card unlocks the guest room door for an extended time (the length is determined in setup). This type could be used for handicapped guests, elderly guests, or others who may need a few extra seconds to push down the handle after using a card. Implementing the HC classification is an option of hotel management; the option may not be available in your system.
10
Three seconds is the standard time for guest cards, but the unlock time can be configured by the property.
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Cards Guest Commands
Guest w/DBO - Guest cards can be permitted to “override” the deadbolt. A DBO card will unlock the door even if the deadbolt has been thrown. Display of this type is also a setup option.
HC w/DBO - HC cards can have deadbolt override capability. By selecting the HC w/DBO card type, you assign both extended unlock time and deadbolt override capability to a card. Check with managers for specific information regarding the rules at your hotel for assigning any of these parameters to a card. When two or more guests are checked in, each additional guest’s card is the same type as the first guest’s card.
Note: The system controller will skip this step if Guest only was selected by hotel managers when setting up the database. 7. Select an end date. Select a time when the card should expire. After the selected time the card will not operate a lock. The system controller displays a date that is calculated based on the length of an average visit. The end date can be changed by using the up/down arrows to display an earlier or later date. Press the down arrow to decrease the end date (shorten the guest’s stay). Press the up arrow to lengthen the duration assigned to the guest’s card. When the desired check-out date is displayed in the end date field, press Enter. Normally, the duration of guest cards are limited to 30 days. When this option is enabled, the duration can be extended up to 2 years. On the Add Guest Menu, the day of week is not displayed. The default end date is displayed and may be adjusted using the up/down arrow keys for 1-30 days, or may be edited directly using the number keys for stays more than 30 days. Caution: When a guest checks in before the standard check-out time, you must add an extra day to the length of the visit. For
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example, if your check-out time is 1300 and the date is December 1, 1999. Any guest who checks in for one day before 1300 must be assigned a check-out date of December 3, 1999. If you fail to add the extra day at check-in, the card will expire one day early (if you selected December 2, in the preceding example, the card would expire on the same day that it was issued.) Note: The system assumes that all cards start operating immediately when they are issued. “Pre-registrations” could be performed on the day of a guest’s expected arrival only if no other cards will be issued for and used in the room prior to the guest’s arrival. After a newer card is used in the door, the preregistered key will not unlock the door. 8. Select Extended Access (if available). Some hotels will have an option to allow the guest access to special areas (e.g. concierge elevator access). The front desk agent will have to determine whether to assign extended access to each guest’s card by selecting yes or no. To select No, press Enter. To assign extended access to the card, press an arrow key until the extended access field displays Yes. Then press Enter. 9. Swipe the card. Pull the card through the encoding unit. (The magnetic stripe should face away from the system controller.)
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10. Specify whether to make additional cards. After one card has been encoded, the system controller requires you to decide if there are additional guests in the same room.
If more than one guest is to share a room, press 1; then insert another keycard. You can check in up to five cards for simultaneous operation. After the fifth card has been checked into the room, the system controller displays the Room full message illustrated at left. Press Enter to continue. OR If you do not want to check in additional guests, press 0 to exit to the Add Guest to Room menu. 11.After check-in is completed, the menu returns to a prompt for room number. Press Escape (twice for front desk, four times for MOD and master) to return to the password menu.
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3.4.2
Cards Guest Commands
Removing a Guest’s Card (Checking out) The remove card operation deletes information about all guests in one room. The remove card command has no effect on a lock. Even though a guest has been removed from the system’s database, the card can still operate a lock until its time window has expired, it has been locked out by a later card, or a lock out card has been inserted into the lock. To remove a guest’s record, select the remove command from the guest card menu and type the room number. When the room number is entered, the system controller searches its database for any cards assigned to that room and deletes all guests’ cards. Note: In interfaced systems, the VC2100 PLUS system assumes that all guests will share a room. If a card has not expired, a new guest card (checked in by PMS) will not override the existing card. Therefore, PMS systems must send a check-out command before checking in a new guest whose card should override existing cards. Then the PMS should send a series of check-ins to create cards that work concurrently. To check out a guest: 1. Type a password and press Enter. 2. If you used a front desk or MOD password, the system goes to the guest cards menu, and you can proceed to step 3 after pressing Escape. If you used a master password, select Cards from the main menu, then select Guest Cards from the cards menu. 3. To select Remove Guest card from the Cards menu: press 2. 4. Type the room number and press Enter.
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5. Press Enter to return to the display illustrated for step 3. To remove guests from another room repeat steps 4 and 5. To exit, press Escape until you have returned the system controller to the password menu.
3.4.3
Verifying a Card Select Verify guest card to find the room number assigned to a card. Use this command to determine the owner of a lost card. To read the information from a card: 1. Type a password and press Enter. 2. If you typed a master password, select Cards from the main menu, then select Guest. If you typed a front desk or MOD password, press Escape. 3. To select Verify Guest card from the guest cards menu: press 2. 4. Swipe the card through the encoder base. The system controller searches its database for information pertaining to the card and displays the room number.
Magnetic stripe faces away from controller.
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The system controller displays information related to the card. If the card has expired or a new guest has been checked into the room, the system controller may display the message that the guest was not found, but it will still show the information that it read from the card. Note: A report will include the use of Verify on the card. 5. Press Enter to return to the Verify Guest Card menu. Then press Escape repeatedly to exit to the password menu.
3.5
Employee Cards The principal differences between guest and employee cards are: •
Time Window - Guest cards are issued for 1 to 30 days. Employee cards last up to two years (one month minimum).
•
Room Range - A guest’s card operates only one guest room. An employee card operates all guest rooms in a section, zone, building, or even the entire property.
•
User group parameters - Both guest user groups and employee user groups define additional card parameters for deadbolt override or extended open time. An employee user group also determines access to service and common doors and defines the employee’s access to the system controller.
•
Time Zones - You can limit an employee card to only allow access during specified hours of the day. The same time is used for all days (7 days a week.) There are parameters in the Add/Change Employee and Guest menus to allow you to specify the start and stop time for the keycard. When adding new Employees, the default entry for these parameters is the last time zone entered.
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When a card is used in a lock and does not have access because of the time zone, two yellow flashes are displayed. Note: The time zone on Employee Cards limits access to all doors, whether Guest or Common. Employees with master passwords can perform the following operations on employee cards:
3.5.1
•
Add employee - Use this command to assign a card to a new employee.
•
Change status - Use this command to assign an employee to a different user group, change the card’s expiration date, or to replace an employee’s lost card.
•
Remove employee - Use this command to remove a user from the system. The remove command does not remove a key’s code from a lock. For example, removing a section master for maid section 1 does not invalidate the maid’s card in the lock. The card will still operate all rooms in section 1 until its time window has expired or it has been replaced by a new key.
•
Verify card - Use this command to display information encoded on the card and information stored about the card’s user in the system’s database.
Adding an Employee Add an employee to the system when you need to issue an employee card for a zone, section, building, or all doors. Also use this command to obtain passwords for employees who will issue guest cards. The add employee command automatically assigns a password if the employee’s user group has access to the system controller. Do not use the Add employee command to replace an employee’s lost or stolen card. To add an employee:
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1. Select Cards from the main menu. 2. To select Employee Cards from the cards menu: press 2. 3. To select Add Employee from the employee menu: press 1.
4. Type an employee number and press Enter. Each employee must be assigned a unique employee number. An employee number can be any one-digit to four-digit number that has not already been assigned to some other employee. If the number has already been assigned to another employee, the system controller will respond that you have entered an invalid employee number. Type another number and press Enter. You can obtain a list of all employees, sorted by their identification numbers, by running an employee report. 5. Assign a user group. Press an arrow key to display one user group at a time. When the desired user group is shown, press Enter. Assign the employee to one of the 23 user groups for employees who carry cards: - Sections 1 through 15 - Zones 1 through 5 - Building 1 or 2 - Master Each section, zone and building was assigned to a specific set of doors when the system was set up. Determine which locks the card will have access to by selecting a user group for the card. Two user groups exist for employees who do not carry keycards but who need access to the system controller so that they can issue cards:
Front Desk - for employees who do not have cards but need passwords so that they can issue guest cards.
MOD (Manager On Duty) - For employees who do
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not have cards but do need to be able to run reports and interrogate locks (retrieve the audit trail). 6. Activate service common access (if applicable). Select Yes or No to activate service common access. The field, Srvc Comm, will only appear if a section, zone, or building user group was selected in step 5. Press an arrow key to display Yes or No; then press Enter. If No is selected, the card will not have access at service common doors. If Yes is selected, the card will have access at service common doors that have been activated for the respective card type. 7. Select Extended Access. Note: Extended access will not be displayed at all hotels. If the extended access option is presented, you must determine whether the employee will have access to areas where extended access readers have been installed (e.g. concierge elevators, parking lots, etc.). If the employee should have access, press an arrow key to display Yes. Then press Enter. 8. Specify Time Zones. Time zones limit card access to specified hours of the day. You can either set the Start Time to 24 Hours (allows access any time) or you can specify a Start Time and Stop Time during which access will be allowed each day. Hours are specifed in two-hour increments. Note: Specifying a Start Time other than 24 Hours will display the Stop Time field. 9. Record the password (if applicable). If the user group was configured so that employees assigned to it have access to the system controller, then a password will be assigned. If the user group does not have access to the system controller, the program will skip this step. For employees with cards, go to step 10.
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Note: If the employee who is added to the system needs a password and no card is needed, the add employee command is completed. See step 11.
10.Swipe the card. At the system controller’s prompt, pull a card through the reader.
11.If you are creating a master card, you can make up to 5 master card copies. This means instead of being limited to 2 master cards, you will be able to create a total of 10. Hint: The only difference between the copies of master cards is that each has its own password and User ID. Later, you can change any of employees' passwords or remove any of the employees without affecting the others. However, creating new master cards requires replacing all 4 of the other existing copies (or however many master copies you have made.) 12. Press Enter to return to the Add Employee menu. 13. Press Escape four times to exit to the password display.
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3.5.2
Changing an Employee Card Use the change command to reassign an employee from one section, zone, or building to another. Also use change to replace an employee’s lost card; do not remove an employee then re-add the employee if a card has been lost. (Only using the change command assures that the employee’s old card gets locked out when the new card is used.) To change an employee’s card: 1. Select Cards from the main menu. 2. To select Employee Cards: press 2. 3. To select Change Employee: press 2.
4. Type the employee’s identification number and press Enter. The employee was assigned an identification number when the card was issued. (Run an employee report for a list of employee ID numbers.) 5. Select a user group. The user group that is currently assigned to the employee selected in step 4 is shown. If the employee’s user group will not change for the new card, press Enter. If the employee’s card must be re-encoded for a different user group, press the up or down arrow until the desired user group is shown. Then press Enter. Caution: If you change an employee’s user group, re-use the employee’s old card. Otherwise, the old card will still be valid. If a new card must be used, be sure to collect the employee’s old card and destroy it or encode over it.
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6. Activate access to service common doors. The field, Srvc Comm, will appear if a section, zone, or building was selected in step 5. Press an arrow key to display Yes or No; then press Enter. If No is selected, the card will not have access at service common doors. If Yes is selected, the card will have access at service common doors that have been defined for section, zone, or building keys. (e.g. If you make a section key with common access, the card will operate all service common doors that allow access to section keys.) 7. Activate extended access. This option will appear only if the property uses extended access readers for access to special areas. Use arrow keys to display Yes or No, then press Enter. If the employee should have access to areas that are protected by extended access readers, select Yes. Otherwise select No. 8. Assign a password. This option will only appear if the user group selected allows access to the system controller for issuing cards. If the employee was already assigned a password and the changes you have made will still require the employee to have a password, you will have the option of retaining the old password or assigning a new one. Press 0 if the employee wants to keep the old password. Press 1 if the employee needs a new password. The system will display the new password after you make a selection. If the employee did not have a password before the change but has been assigned to a user group that requires one, the system controller will automatically display a password. Record the password.
Cards Employee Cards
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9. Swipe a card. This instruction will appear only if the employee should receive a card. If the system must make a new card for the employee, the controller will prompt you to swipe a card. Pull the card through the encoder base. (The card’s magnetic stripe should face away from the system controller.)
10.After the card has been swiped, the system controller displays the message “COMPLETED.” Press Enter to return to the display illustrated in step 3.
11.If you are changing a master card, you will be asked if you want to make cards for additional employees (copies of the master card). To do this, select a new employee number for each copy.
12.Press Escape until the program exits to the password menu.
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3.5.3
Cards Employee Cards
Removing an Employee Remove an employee’s record from the database only when you also collect the employee’s keycard. Merely removing an employee does not invalidate the employee’s card in any doors. If you cannot obtain the employee’s card, use the change command to generate a new card for that employee’s ID. The missing key will be locked out when the new key is used. Then you can remove the employee from the database after destroying or encoding over the new card. To remove an employee: 1. Select Cards from the main menu. 2. To select Employee Cards: press 2. 3. Select Remove Employee. Press 3 or use arrow keys to move the line indicator (>>) to Remove Employee and press Enter. 4. Type the employee’s identification number and press Enter. Each employee was assigned an identification number when the card was issued. (If you have the employee’s card, you can verify it to find the employee’s ID number.) 5. Specify whether to abort or continue. Before deleting the employee’s record, the system requires confirmation that you want to remove the card. Press 0 if you do not want to continue, and the system controller will abort the procedure. Press 1 to confirm that you want to remove the employee. 6. The employee’s record was removed successfully. Press Enter to return to the display illustrated in step 4. Press Escape four times to go to password prompt.
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3.5.4
Verifying an Employee Card Select Verify Employee Card to display information about an employee’s card. When a card is read by the encoder, the system controller searches its database for an employee identification number to associate with the card’s information. If an employee number number is not found, the system controller displays the message NOT in the employee number field. All information on the card will be displayed, even though the system can’t associate the card with a current employee. If the database contains an employee number for the card, the system controller displays the information on the card and the employee number.
To verify an employee card: 1. Select Cards from the main menu. 2. To select Employee Cards: press 2. 3. Select Verify Employee Card from the employee cards menu. Press 4 or use arrow keys to move the line indicator (>>) to Verify Employee Card then press Enter. 4. Swipe a card as requested by the system controller. 5. After the SC displays information about the card, press Enter to return to step 3. Press Escape four times to exit to the password screen.
3.6
Special Cards Five types of special cards help maintain the system. •
Fail Safe Card - At least one fail safe card should be
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made for each room as soon as possible after the system has been installed. Then the fail safe cards are stored in a secure area. In the event that it becomes impossible to issue cards using the system controller, fail safe cards are given to new guests. When a fail safe card is used, it locks out any guest cards that were active. The fail safe card remains active in the door until a new guest card is used (after cards can be issued in the normal manner) or until another fail safe card is used. •
Lock Out Card - A lock out card deletes the current guest card from the lock. A lock out card operates in any guest room door. Lock out does not interfere with operation of future keys. The next new guest card will operate the door and all previous guests’ cards will remain locked out. The lock out can be overridden by an undo lock out card. An undo lock out card restores operation of the last guest card that was active in the room. An undo lock out will not restore a former card after a new card has been used.
•
Emergency Card - The emergency card is a master that can open any lock. It always overrides the deadbolt. Make an emergency card at any time after the system is configured. Then store it in a secure area.
•
Diagnostic Card - A diagnostic card is not used to unlock doors. When used in a lock, it will display a flash sequence that indicates the reason for the last denial of a card.
•
One Shot Card - A one shot card can only be used once. It is room-specific, and has no effect on any other previously issued or used cards. It does not override the deadbolt.
Note: All special cards (expect the one shot card) are valid for two years from the date they are issued. Do not allow them to expire without issuing a new set of cards to replace them. Record the date that you make any special card, and make sure that a replacement is made prior to its expiration to avoid inconvenience to employees. A one shot is valid only for one
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hour after issued. 3.6.1
Fail Safe Cards Fail safe cards are used if it becomes impossible to issue new guest cards. A fail safe card operates the lock for two years after it is created unless overridden by another fail safe card or a new guest card. Make three fail safe cards for each lock. To issue a fail safe card: 1. To select Cards from the main menu: press 1. 2. To select Special Cards from the cards menu: press 3. 3. To select Fail Safe Card from the Special cards menu: press 1.
4. Type the room number and press Enter. Fail safe cards are assigned per room. Type a number for a guest room. 5. Type a card number from 1 to 4 and press Enter. If you make more than one fail safe card, write an identifying number on each. After you have used card 1, you should issue a new card 1. 6. Select extended access. You will only be able to assign extended access to a card if that feature was activated during setup of the system. After you select Yes for extended access, the SC will assign extended access to all fail safe cards until you escape to step 3 or until you change the extended access setting back to No.
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7. Swipe the card.
8. Press Enter. 3.6.2
Lock Out Cards/Undo Lock Out Cards A lock out card overrides guest cards. It can be used to void all the active guest cards for a room so that they no longer work. The next guest card that is issued by the system automatically overrides the lock out. An undo lock out card reverses the action of the lock out card. A lock out card operates in any guest room lock for two years after it is issued. After a new lock out card is made, any existing lock out card(s) will no longer work. To make a lock out card: 1. Select Cards from the main menu. 2. Select Special Cards. 3. Select Lock Out Card from the special cards menu by pressing 2 (or move the cursor (>>) to Lock Out Card using the down arrow; then press Enter). 4. Swipe the card through the encoder base.
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5. Swipe another card. (Label the cards as lock out and undo lock out.)
6. Press 1 if you want to make copies of the lock out and undo lock out cards. Press Enter if you don’t want more lock out cards; then press Escape four times to exit. 3.6.3
Emergency Cards An emergency card has access to all doors (guest, service, and common). It automatically overrides the deadbolt and operates extended access readers. An emergency card should be created as soon as possible after the database has been configured and should then be stored in a safe or other secure area for use only in the event that an extreme situation arises where access is needed to all rooms. To make an emergency card: 1. Select Cards. 2. Select Special Cards. 3. Select Emergency card from the special cards menu by pressing 3.
4. Swipe the card through the encoding unit.
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5. Press Escape to return to the special cards menu.
6. Press Escape four times to exit to the password menu. 3.6.4
Diagnostic Cards A diagnostic card can be created on any system controller from the Special Cards menu. When used in a lock, the diagnostic card will display a flash sequence that indicates the reason for the last denial of a card. Note: The diagnostic card does NOT unlock doors. The result of using the diagnostic card will be a Flash Sequence as follows: •
Green/Green -- bad parity, bad checksum, or timeout
•
Red/Red/Red -- wrong facility code
•
Red/Yellow/Green -- invalid issue time
•
Red/Red -- card expired
•
Green/Yellow/Red -- card too early
•
Yellow/Red -- no matching channel (wrong room)
•
Green/Red -- does not override channel (locked out)
•
Yellow/Yellow -- invalid time zone
•
Yellow -- deadbolt extended, no override
The diagnostic card will not reset this data (using the diagnostic card repeatedly will display the same data.) When the next nondiagnostic card is used it will over-write the data. However, you may alternate the use of room cards with the diagnostic card, and determine the reason that access is denied for each. To make a diagnostic card: 1. Select Cards. 2. Select Special Cards.
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3. Select Diagnostic Card from the special cards menu by pressing 4.
4. Swipe the card through the encoding unit.
5. Press Escape to return to the special cards menu.
6. Press Escape four times to exit to the password menu. 3.6.5
One Shot Cards The one shot card is valid for one hour and can only be used in a lock once. For example, a one shot card could be issued when a guest has left his original keycard in his room. To make a one shot card: 1. Select Cards. 2. Select Special Cards. 3. Select One Shot Card from the special cards menu by pressing 5.
4. Type the room number and press Enter. One shot cards are assigned per room. Type a number for a guest room.
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5. Swipe the card through the encoding unit.
6. Press Escape to return to the special cards menu.
7. Press Escape four times to exit to the password menu.
Cards Special Cards
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4.
System Operation
System Operation An event is recorded in memory every time the System Controller completes a command. System memory stores the last 1995 events. An events report is a printed copy of the last 1995 events (if all events are included). Any employee with an MOD or master password can generate event reports. Only personnel with master passwords can generate parameters, user groups, employees and lock data reports. Employees with front desk passwords cannot generate reports.
4.1
Reports Several reports permit managers to monitor and maintain records of the system’s activities. An event report allows a manager to review the last 1995 electronic events. Other reports permit managers to print configuration of the system. Reports can be printed from both the server and client SC, but the client SC is preferred. Regardless of which SC is used, the report contains all events held in the database, i.e. all events from both the client and server SC. The following reports can be generated by the system controller: •
Events by date - a list of most recent 1995 events
•
Events by room - a chronological record of guest card operations sorted by room number
•
Events by system operator - a chronological record of all system controller activities sorted by the employee’s ID number
•
Events by user group - a chronological record of system controller activities sorted alphabetically by user group names
•
Events by keycards - information regarding guest, employee, and special cards for all events or just those during a specified time period
•
Employees - a list of all employees and their assigned user groups, sorted by employee identification number
System Operation Reports
4.1.1
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•
System Parameters - a print out of the current settings for system parameters
•
Print User Group - A list of active user groups and the parameters that each assigns to a card
•
Lock Data - record of section, zone, building assigned to each lock
•
Events by lock - a list of most recent events in a certain lock. Number of stored events depends on lock type and manufacturing date.
Generating a Report To generate a report: 1. Type a master or MOD password. •
If an MOD password was used, press Escape three times to go to the main menu, then press 2.
•
If a master password was used, press 2 to select Reports from the main menu.
2. Make sure the printer is connected to the appropriate port of the encoder base (25 pin, parallel port). 3. Select the report. Employees with MOD passwords can only generate the four event reports. Employees with master passwords can generate all reports. To select a report, press the numeral key corresponding to the report name (or use arrow keys to move the cursor to the desired report and then press Enter).
Reports available under master passwords
Reports available under MOD passwords
4. Specify date and time. You can specify a start and end date
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and time (in 30 minute increments) of the events that you want included in the report.
5. The system controller displays the name of the report being printed and sends it to the printer. When it has finished sending the report, it reverts to the report menu shown above. Press Escape twice to return to the password menu. 4.1.2
Sample Reports An event report sorted by room lists events for each room: Date: 02/24/99 VC2100 System Page: 1 Events by Room =========================================================================== Room Number Date Time Transaction ========================================================================== 102 09/26/99 22:20 Checked in Guest 09/27/99 09:30 Verify Guest Card 09/27/99 16:45 Checked in Guest 196 09/22/99 15:51 Checked in Guest 09/22/99 15:58 Removed Guest 197 09/22/99 15:59 Checked in Guest 200 09/25/99 08:00 Program Lock
This report shows check in, check out, verify and programming events. It does not show events that are not related to specific rooms (add employee key, make emergency key, change system parameters, etc.). Event Report Sorted by System Operator’s Identification Number (SYSOP) Date: 02/24/99 VC2100 System Page: 1 Events by SYSOP ================================================================================ Employee Number Date Time Transaction ================================================================================ 2301 09/03/99 18:05 Checked in Guest 2501 09/01/99 22:33 Log System User Off 2501 09/02/99 03:36 Changed Employee 2501 09/02/99 10:26 Edit System Parameters 250 09/02/99 17:53 Changed Employee 9501 09/02/99 18:00 Checked in Guest 9501 09/02/99 18:02 Checked in Guest 9501 09/02/99 18:04 Checked in Guest
Use this report to monitor all activities by an operator.
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Event Report Sorted by Date Events below are sorted by date only. So the report is a list of all system transactions in the order that they occurred: Date: 02/25/99 VC2100 System Page: 1 Events by Date ========================================================================= Date Time Room System Operator Event description ========================================================================= 09/01/99 22:33 34 Log System User Off 09/02/99 03:36 93 Changed Employee 09/02/99 10:26 34 Edit System Parameters 09/02/99 17:53 208 343 Changed Employee 09/02/99 18:00 113 52 Checked in Guest 09/02/99 18:02 243 52 Checked in Guest 09/02/99 18:04 276 52 Checked in Guest 09/02/99 18:05 301 52 Checked in Guest 09/02/99 18:07 101 52 Checked in Guest 09/02/99 18:07 214 52 Checked in Guest 09/02/99 18:08 277 52 Checked in Guest 09/02/99 18:09 269 52 Checked in Guest 09/02/99 18:12 111 52 Checked in Guest 09/03/99 07:59 343 Log System User On 09/03/99 08:00 104 343 Verify Guest Card 09/03/99 08:00 343 Changed Employee
Lock Events Report After a record of lock transactions has been extracted from a lock, event records can be printed to provide hard copy of activity in a room. To print a readout the system controller must be returned to its cradle in the encoder base and reconnected. The events for the last lock that was interrogated by the system controller will be transferred to the printer. The system controller holds the events for one room only. System controller time Lock ID 32510 Readout time: 05/18/99 08:59 Lock time: 05/18/99 08:59 Start Event Number 1 Locklink Operation 05/17/99 User Group: Override: Repeated: Program loaded End Event Number 1 Start Event Number 2 Open/closed, valid card User Group: Guest Override:
14:45
at time of readout
Name:Operation OK Info: Write Issue Area: Lock time at time of
05/17/99
15:07
Info:
User ID:
DB not overridden
15
readout Time that the event occurred.
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Repeated: Used once End Event Number 2
Issue Area:
Start Event Number 3 Opened/closed, valid card User Group: Section 1 Override: Repeated: Used once
05/17/99
16:00
1
User ID:
13054
Info: DB not overridden Issue Area:
End Event Number 3 Start Event Number 4 EMK used User Group: Override: Repeated: Used once
Housekeeping card used to open door
05/18/99
07:00
Name:
Info: Issue Area:
End Event Number 4 Start Event Number 5 Locklink Operation User Group: Override: Repeated: Evt buff
05/17/99
14:45
Name:Operation OK
Info: Issue Area:
Write
Employees Report An example of an Employees report is on the next page. The report is sorted by employee identification number, the number that you typed into the system when the employee was issued a card or assigned a password. The report shows the user group and password as well as the unique identity assigned to each employee’s card. The report also shows whether the employee’s card can operate common doors. Date: 02/25/99 VingCard 2100 System Page: 1 Print Employees -----------------------------------------------------------------------------Id Number User ID Password User Group Common Doors -----------------------------------------------------------------------------2310 13065 9817 Front Desk No 2501 13051 6867 Front Desk No 9501 13350 9997 Master Yes 9663 13444 None Section 1 Yes 9724 13897 None Section 2 Yes 9888 14999 8363 Guest Only No 9889 15000 8357 Zone 1 Yes
Lock Data The lock data report describes the section, zone and building cards that operate each lock. An employee keycard assigned to the respective section, zone, or building has access to the listed door.
System Operation Reports
VingCard 2100 PLUS v1.6a
Date: 02/25/99 VingCard 2100 System Page: 1 Print Lock Data Room Door Type Section Zone Building -----------------------------------------------------------------------------101 Guest Section 1 Zone 1 Building 1 102 Guest Section 2 Zone 1 Building 103 Guest Section 3 Zone 1 Building 104 Guest Section 4 Zone 2 Building 105 Guest Section 5 Zone 2 Building 991 Service Section 1 Zone 1 Building 1 995 Service Common Yes Yes Yes 999 Global Common
1 1 1 1
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The following figure illustrates the components of the LockLink and how it is connected to thePC (Vision workstation or server), Contact Card and power supply.
Installing the VISION LockLink software
The Pocket PC package does not have the LockLink software installed.
The Vision LockLink software is delivered on a CD. A license code is also delivered with the
software, and this must be typed in at the end of the installation. Optionally, the software can be
delivered on a Compact Flash card.
Before the LockLink installation can start, a few steps must be done to prepare the installation.
This installation guide covers all necessary steps to make the Vision LockLink software run.
Quick Start Guide
Please refer to the “Quick Start Guide” that is delivered with the Pocket PC to set up the Pocket
PC. This guide shows how to
- install batteries,
- power up the device,
- run the welcome wizard, and
- connect to the computer.
Defining regional settingsBefore installing the LockLink, define the regional settings of the Pocket PC. To access the
Regional Settings screen, select Start/Settings/System/Regional Settings. In the Regional
Settings screen, select the appropriate region.
Setting clock
Next, set the clock of the Pocket PC to local time. To access the Clock screen, select
Start/Settings/System/Clock. In the Clock screen, select your local time zone as “home” time.
Note that Microsoft ActiveSync will also synchronize the LockLink clock automatically upon
every connection to Vision.NOTE:If the home region set on the Pocket PC does not correspond the regional settings on the VISION PC, the time in the LockLink will not be correctly set.
Defining PC connection
Set the baud rate of the serial connection to the DA VINCI workstation to 115 200 baud and check the ‘Automatically connect…’ checkbox. To access the PC Connections screen, select Start/Settings/Connections/PC.
Removing old LockLink version
If you have an old version of Vision LockLink installed on your system, it is recommended thatyou remove the old version before installing a new one. To access the Remove Programs screen,
select Start/Settings/Remove Programs. To remove the old version of Vision LockLink, select
VingCard Vision LockLink from the list and press Remove.
NOTE:Before removing the Vision LockLink, make sure that the
application is not running.
Installing Microsoft ActiveSync
Microsoft ActiveSync must be installed on the workstation running Vision. This is a program
that will handle communication between the PC running Vision and the Pocket PC, and
synchronize the LockLink and the PC clocks. It is therefore important that you follow the
installation instructions carefully.
The program is delivered on a separate CD with the Pocket PC.
To install Microsoft ActiveSync, do the following:
1. Insert the ActiveSync installation CD into the CD-ROM drive of the workstation.
Microsoft ActiveSync is launched automatically. Press Next to continue.
Press Next to install Microsoft ActiveSync in the default folder, or Change to select another
installation folder.
2. Place the Pocket PC in the docking station and press Next to connect to it.
Microsoft ActiveSync will now check all COM ports on different baud rates, and should
eventually find the Pocket PC and connect to it.
3. Set up partnership.
When Microsoft ActiveSync has found the Pocket PC, it asks to set up a partnership. Select Yes
and continue by pressing Next.
In the next dialog, select “Yes, I want to synchronize with only this computer.” Continue by
pressing Next.
It the Select Synchronization Settings dialog, deselect all items in the list before continuing with
Next.
The Setup Complete dialog indicates that the partnership is set up. Press Finish.
The following window indicates that the Pocket PC is connected and synchronized.
Press Optionsin the Microsoft ActiveSync window, and check the option “Synchronize mobile
device clock upon connection.” Press OK. The installation of Microsoft ActiveSync is now
complete.
Installing Vision LockLink
4. Locate the Vision LockLink setup files on the VingCard Locklink CD, and run the
desktop installation program setup.exe.
If LockLink is to be installed from Compact Flash card, insert the card, and jump to step 7.
NOTE: Installing the LockLink from the desktop requires that the Pocket
PC is connected to the PC.
5. Follow the onscreen instructions and press Next.
6. Select the type of the Pocket PC and press Next to continue.
Note thatLockLink v2.0 supports only the StrongArm processor as specified for PocketPC 2002 running Windows CE 3.0 or later. Example device : Compaq iPaq.
7. Answer Yes when asked to install into the default directory.
If no connection to the Pocket PC is established (with Microsoft ActiveSync), the following error
message appears. In this case, place the Pocket PC back into the docking station, and wait until the Connection is established. Press Yes to try again.
The Vision LockLink files are now being installed. Note that this may take some minutes to complete.
The installation indicator shows the progress of the installation.
8. The installation on the workstation is finished. Press OK.
9. Press Finish and continue installation on the Pocket PC.
10. The installation is running on the Pocket PC as shown in the figure below.
11. Type in the license code provided with Vision LockLink.
To open a keyboard, press the keyboard icon in the taskbar. When you have typed in the license code, press OK.
The license code ‘demo’ will work for demo installations.
12. Reset the Pocket PC. Note that the Pocket PC must be reset before the Vision LockLink can be used.
Resetting is done by pressing the small recessed button at the Pocket PC. Refer to the manual for your specific Pocket PC model for details of exactly where to find it.
On Compaq Aero PPCs it is located on the back of the device.
On Compaq iPaqs it is located on the underside (the edge that sits in the cradle).
After resetting, go to the PC Connections screen (Start/Settings/Connections/PC) and make sure the ‘Automatically connect…’ checkbox is checked. When this is checked, the fastest way to establish an ActiveSync connection to the PC is to turn the Pocket PC off, then immediately on again.
Go to Start/Settings/Buttonsand note the button settings for the Pocket PC. All those labelled
VLaunchx or Vision LockLink will launch Vision LockLink. You can change the settings if you wish (via the Button Assignment drop down control) to match your own preferences. For example, you might allocate one button to
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